|Features||4.9 / 5.0|
|Ease of Use||4.9 / 5.0|
|Pricing||4.8 / 5.0|
|Reliability & Support||5.0 / 5.0|
|Customer Reviews||5 reviews|
SiteGround's easy-to-navigate interface is stocked with tons of free, easy, 1-click installs, as well as plenty of upgrades and add-ons. The all-inclusive UI with cPanel is simple-to-learn and houses flexible options for users of all skill and comfort levels, to help them get started.
Plus, SiteGround's in-house experts are there to help 24/7/365. Whether you're looking for expert assistance with WordPress setup or some tips for marketing your site, their Tech Support Team has assembled a series of tutorials, guides, and step-by-step resources to make launching a website with SiteGround hassle-free.
SiteGround's commitment to customer service is made clear by the technology they've built to support their users. Easily submit new issues regarding billing, development, site transfer, installations, and more using their Support Ticketing System they've developed in-house, or click to chat with a representative using their custom Chat System.
SiteGround offers a range of hosting plans to meet your shared hosting needs (as well as those for dedicated and Cloud hosting). All of their shared hosting plans come with the "essentials:" free domain, site transfer, app installations, email accounts, plus unlimited traffic and MySQL databases, with 24/7 support and a 30-day money-back guarantee. You'll also receive free daily backups, as well as cPanel, Cloudflare CDN, and of course, SiteGround's outstanding uptime (99.996% yearly, 99.999% monthly).
Storage allotted is 10GB, 20GB, or 30GB, and sites can handle approximately 10,000, 25,000, or 100,000 visits per month, depending on your plan. Their "StartUp" Plan is perfect for kick-starting a single site, while the "GrowBig" and "GoGeek" Plans allow you to build multiple sites with priority tech support, 1-year SSL certificate, and their SuperCacher for optimum speed. "GoGeek" users also receive "Geeky Advanced Features," which include fewer accounts per server, advanced hardware, free PCI compliance, and pre-installed Git and staging.
All of these plans come packed with the best features for the some of the best prices you'll find.
SiteGround prides itself on innovating with ideas previously considered implausible. For example, in the early days of shared hosting, the drawbacks to running on shared servers were typically weakened security and hindered performance. "Isolation between shared hosting accounts was considered impossible," Tenko told us. "People told us we couldn't do it, and we did." SiteGround was the first to implement a unique mechanism that isolates server accounts, so that vulnerable accounts can't be the demise of entire networks.
SiteGround also offers free daily backups to their customers. In the past, the backup systems available took up to half a day to generate results. They created their own backup system, which takes about an hour to run, at no additional cost to users of any of their packaged plans. "GoGeek" users can also receive up to 30 copies of these backups.
Review by Dale from HostJury.com
WOW I have never been treated better by a host! I can get an online support tech quickly. Get features like daily backup (site and database) with my GrowBig plan. Sitegroud is a breath of fresh air compared to my previous host.
Review by Joe E. Crak from Reviews.com
Best hosting support of all time EVER!
Review by Gerard from WebHostingGeeks.com
Sitegound's guys immediately help me to go on with what I wanted to do - no wasting time figuring things out first! Thank you!
Review by Sarah Norris from WebHostingGeeks.com
Can't praise SiteGround enough. I came from another hosting site that had terrible tech support and poor accessibility. Siteground is wonderful as I am not great with computers and struggle whenever things go wrong. Siteground Live Chat and Tech Support are instantly accessible, and sort out all my problems quickly and efficiently which reduces my stress levels immensely. All their operatives have excellent English so communication is easy, and they are all polite and helpful. I used to start stressing and panicking whenever I was faced with a technical problem but I am now starting to relax, knowing that SiteGround has my back. It means I am now free to concentrate on my website and writing great content for my blog, instead of tearing my hair out and swearing at my computer !! Thanks
Review by Mark Barnes from WhoIsHostingThis.com
I'm using SiteGround to host WordPress sites. They offer all the premium features of the top-end managed sites, but at a fraction of the cost. In the Geek package, you get Varnish caching, Memcache (both of which can be controlled by their own custom plugin) AND Clouflare Railgun support. This combination makes your site blazingly fast. But what's best is their support. They boast about a 10 minute response time to their tickets, and that's no idle boast. The last four tickets I raised were responded to in an average of 8 minutes, and all of them resolved immediately. You'll get the most out of SiteGround with a bit of technical knowledge (it's not fully managed, after all), but you don't have to be a genius, and the support is truly second to none. I've had several web hosts over the years, and I've been satisfied with all of them, and delighted with most - but so far, SiteGround surpasses them all.
A hosting hero when it comes to customer service and tech solutions, SiteGround is a dominate leader in web hosting, across the board. Tenko and Ivo offer hands-on support to their team when it comes to the development side of ensuring quality as a top priority. Their attention to detail is reflected in the rigorous UX testing, 24/7/365 customer support with custom-built software, and of course, their supreme uptime. Whether you're looking for shared, dedicated, first-time, or cloud hosting, SiteGround is prepared to meet your needs with top-tier features and an incredibly responsive and polite approach.
Overall Rating5.0 / 5.0