With an impressive breadth of overall hosting services offered, SiteGround is a leading innovator in the hosting space — from custom software solutions to premier customer support. The company offers the full range of web hosting features, including a free Cloudflare CDN, cPanel with SSH access, and unlimited MySQL databases and bandwidth — not to mention prize-worthy customer support.
CEO Tenko Nikolov and CTO Ivo Tzenov, SiteGround Co-Founders, gave us the inside scoop on SiteGround's features and took us through the solutions they've engineered to enhance the user experience.
Customer service has long been the company's claim to fame, behind custom solutions built to make the hosting experience as stress-free as possible. SiteGround engineered an in-house chat software that allows users to select and rate thoroughly vetted customer service agents with whom they've worked previously. The company wrote its own ticketing system, as well, which comprises an algorithm designed to select appropriate technical support representatives for specific tasks.
The end result is instant replies to phone calls and chats, and 10-minute responses to email tickets, all of which contributes to a 99.7% customer satisfaction rate.
For shared hosting, SiteGround conceived a one-of-a-kind server isolation system that prevents vulnerable servers from taking down entire networks. In place of VPS hosting, the company built its own cloud container platform, featuring thousands of containers and top-notch scalability and security. All SiteGround hosting service users benefit from a unique downtime prevention mechanism, which has helped SiteGround develop a reputation for stellar uptime rates: 99.996% annually and 99.999% monthly.
With an excellent price-versus-performance tradeoff, iPage has plans starting at around $2 a month. The hosting company's shared offerings are hard to compete with, especially for folks that are new to web hosting and just need a simple site. With essentially unlimited everything, iPage is also a web hosting provider that allows your site to grow with support, VPS, and dedicated server plans.
Aimed primarily at first-time site owners, iPage puts together an impressively deep feature set. Offering strong, custom site builder options, iPage brings what-you-see-is-what-you-get simplicity to the site-building experience. If ecommerce platforms are your thing, an online store builder is also included. Don’t have a domain yet? Register one for free with iPage.
Once you have a new site, what do you do with it? To kick-start promotion for your site, iPage gives you $200 of marketing credits to get you started on Google and Bing, giving your online presence the exposure that any site needs.
Additionally, iPage offers a full security suite to keep your site running without worry. Daily malware scans, spam scans, and constant network monitoring are just some of the features. Full technical support is also part of the package by way of email or 24/7 phone support with a promise to answer calls in two minutes or less.
From site-building tools and a free domain to a jump-start on your marketing efforts, iPage has put together a very impressive package for their price and they should absolutely be considered for first-time users.
Providing hosting with the perfect balance of technological innovation and superior customer support, SiteGround offers a range of affordable hosting services to meet your needs. In addition to the expected cheap web hosting perks — a free website builder and unlimited bandwidth — the company specializes in custom-built tools to deliver strong and positive user experiences.
Although SiteGround prices itself on the high-end of the shared hosting spectrum, the upgraded SSD-powered infrastructure and additional perks make its service well worth the investment. In addition to included SSL certificate, daily backups, and a content delivery network, SiteGround delivers a top-notch blend of speed and security.
SiteGround developed its own ticketing system and custom chat software, allowing you to chat with trusted and capable representatives with whom you've had success in the past. The software takes in about 1,500 chats on any given day. The website itself receives about 1 million visitors per month, with users coming for both tutorials and knowledgebase articles written and updated by the tech support team.
Once a month, SiteGround tests competitors' and its own support levels with dummy accounts, measuring response times, attitude, and effectiveness. If a competitor is doing something well, SiteGround's team takes note and tries to improve its own services.
#4 out of 10 in Cheap Hosting reviews
Whether you're a first-time website owner or a web veteran, iPage’s excellent hosting services and a fantastic list of extras make the brand one of the best values in web hosting.
Unlimited disk space, scalable bandwidth, and emails are just a part of what makes iPage’s shared hosting plan a great deal. The company offers very good suites of extras focusing on web hosting necessities like security, marketing, and support.
If you don’t yet have a site, iPage includes a free domain and website builder to get you rolling quickly. We especially love the web hosting company's inclusion of ecommerce templates and online shopping carts for the same low price.
Support is one factor that’s very important to us, as it should be to you. For iPage customer support, the hosting company has phone, email, and chat available 24/7. For the DIY crowd, the company also has an extensive list of tutorials and helpful documents.
One of the very best budget web hosts out there, iPage offers great hosting features and server performance for a low price. If you are searching for a cheap, reliable web host, iPage should definitely be near the top of your list.
#8 out of 10 in Dedicated Hosting reviews
Looking for seemingly limitless server resources that are easily accessible across the globe? Look no further than SiteGround's dedicated hosting. Featuring multiple datacenters based out of the US, Europe, and Asia, SiteGround's dedicated servers offer extreme accessibility, scalability, and security.
If you're interested in dedicated hosting, you're probably not new to the web hosting community, as hosting on dedicated servers is designed for site owners faced with extremely high traffic volumes. These customers are therefore in need of a server dedicated to providing blazing-fast page load speeds and mega-scale bandwidth for mission-critical websites and applications.
With dedicated servers, the key points to consider before choosing a host are bandwidth limitations, speed, and processor performance, as well as RAM and storage options. To ensure your account is secure, you'll also want to look into data protection, downtime prevention, and of course, network size and overall security.
SiteGround starts you off with Intel Xeon E3 or E5 processors, with a minimum of four CPU cores and eight threads. Customers receive at least 16GB of DDR3 memory, 480GB of SSD storage, and 10TB of bandwidth.
SiteGround uses the latest hardware while keeping replacement parts on-site for every model used. To reward loyal customers, the company regularly updates hardware with seamless transitions and zero downtime. Overall, SiteGround averages 99.999% uptime each month and 99.996% annually.
In terms of security, SiteGround was the first to implement a unique server isolation mechanism that protects servers from becoming compromised by a single, vulnerable account. The downtime prevention software they developed detects and resolves the majority of server issues instantaneously, while most hosts take up to 40 minutes to detect, triage, and react to security breaches.
#9 out of 10 in Dedicated Hosting reviews
If you need a fast and flexible dedicated server, iPage offers a very solid option. Whether you’ve outgrown your previous host, or know you have larger-than-average needs, iPage has you covered without breaking the bank.
Built on the company's cloud technology, server resources are provisioned instantly and migration is seamless. If you are unsure if you require a dedicated server, you can start with a VPS option and instantly scale up to a dedicated option. What’s even better is that iPage doesn’t charge overage fees if you go over your plan, because no one wants to be punished for getting popular.
Folks who are new to hosting should be pleased to hear that iPage offers fully managed support for dedicated servers, including access to all the latest development tools and languages. This includes help with the configuration of Apache, MySQL, Email, DNS, and other programs, to save you time and effort. Each server runs on CentOS and includes the custom iPage control panel in the pricing.
Hardware setups are modern and robust with multi-core Intel Xeon CPUs, RAID-1 mirrored storage, and plenty of RAM.
The dedicated servers of iPage hosting are excellent choices and should satisfy most users' needs. At a price that’s very reasonable, with a somewhat rare money-back guarantee, the iPage hosting plan for dedicated servers is truly a high-value deal.
When it comes to VPS hosting, SiteGround does things a little differently. Instead of managing a typical virtual private server network, the company created its very own cloud platform built from the ground up. Although the services are similar to a VPS, with shell access included, it's much more scalable.
The hefty price tag certainly jumps out at potential customers, however, making SiteGround's cloud product a major investment. The company's top-tier infrastructure and customer support certainly back up the cost, but the platform may not be the right step for first-time VPS customers looking to take a small step beyond shared hosting.
That said, SiteGround's managed cloud hosting includes thousands of containers and is much faster than most products you'll find on the market. A single cloud instance can be provisioned, up, and running in seconds.
The container platform behind the cloud hosting isn't the only in-house technology the company has up its hosting sleeve. Instead of using third-party programs, SiteGround developers write almost all of the platform's software themselves.
Among SiteGround's many custom solutions is a unique server isolation system that shields servers from falling victim to the vulnerability of single, corrupted accounts. SiteGround was the first to develop such a mechanism.
The company also created its own backup system, which runs daily backups in about an hour; a downtime prevention mechanism that has yielded stellar uptime rates; and its proprietary SuperCacher, which offers four caching options for optimum load times.
With each custom innovation that SiteGround has engineered, customers have reported being pleasantly surprised by how much the technology simplifies their hosting experience. SiteGround's cloud hosting service is no different. The company offer all the hit features they're known for, plus the added scalability and security that surpasses most VPS hosting providers. If you're ready to move beyond shared hosting, and want to do so with a king of customer service and tech solutions, look no further than SiteGround's cloud hosting.
#9 out of 10 in VPS Hosting reviews
If you are looking for an affordable VPS hosting solution and cPanel support, iPage offers a great deal. It's perfect for those savvy enough to know they need VPS hosting, but who don’t have the time or skill to mess with a self-managed system. The company's managed services support will help with installation and common issues related to essentials like Apache, MySQL, email, DNS, and many other programs.
High-speed, mirrored SAN storage is at the heart of iPage’s modern hardware. Each VPS plan comes with semi-private resources and guaranteed memory. For the price, the hardware specs offered are excellent.
The company also offers remarkable 24/7 support, accessible via chat, email, or phone. Predictable monthly costs come without usage overage charges, which is great for growing sites. A 30-day money-back guarantee is also standard.
For the cost and all the flexibility, features, and security you want in a VPS host, iPage has excellent hardware. When selecting a managed VPS host, you should feel confident giving these guys a try.
#5 out of 10 in WordPress Hosting reviews
Want a hassle-free, WordPress-optimized hosting service? SiteGround has thought of everything you need to get your site up and running. Starting with the essentials, users get free email accounts, site transfer, Cloudflare CDN, and cPanel license. Then the company makes it simple for you to start rolling out content by offering an easy, automated WordPress installation and a unique and powerful WordPress Starter program that walks site owners through site setup.
The custom tool helps customers choose from professionally designed themes and add key functionalities likee a contact form, online store, portfolio, or other content. Selections are automatically installed on the site, delivering a fully-functional website in minutes — without any tech expertise required.
SiteGround's WordPress hosting also features automatic updates to the core and plugins, with built-in, multi-layer WordPress caching built-in, as well. Users can easily test and deploy changes to their site with single-click staging, and Git is available for version control.
SiteGround's unique downtime prevention software monitors servers' statuses in real-time and resolves more than 90% of server issues instantly and automatically. Many competitors can take an average of five to 20 minutes to detect an issue, plus up to 20 minutes to react and resolve the exploit.
From in-house solutions on the technical side to warm and unwavering support from a customer service angle, SiteGround has crafted a complete package for any hosting need. For WordPress-specific hosting, the company offers popular perks you wouldn't get with other shared hosting providers. Get started with all of the awesome freebies and prepare to be blown away by SiteGround's commitment to building hosting solutions intended to make your WordPress experience easier than ever.
#6 out of 10 in WordPress Hosting reviews
For those looking for an affordable and simple-to-navigate host for their WordPress site, definitely consider iPage. The iPage offer gives you a nice list of extras and provides a great alternative to shared hosting.
While not as robust and fast as more expensive options, iPage offers a great value in WordPress hosting. The company's platform has been designed to make page load speeds 2.5 times faster, with unlimited disk space, email accounts, and bandwidth. Other niceties include a free domain name and SSL certificate.
For those without a site design, iPage includes a number of curated WordPress themes for you to choose from. Each theme is tested for performance and usability. In addition, the company includes many pre-installed plugins such as W3 Total Cache and Jetpack. Finally, SiteLock keeps your site secure and free of malware. 24/7 phone support is included on all packages in case you ever run into any issues.
One of our favorite low-budget web hosts out there, iPage offers great hosting features and server performance for a low price. If you are searching for a cheap, reliable web host, iPage should definitely fall towards the top of your list.
#6 out of 10 in Website Builder Hosting reviews
Do you know you need to build a website but don't know where to begin? Well, SiteGround will give you not one, but two extremely popular and user-friendly options to create the online presence of your dream.
Plus, customers start off with unlimited email accounts, site traffic, and database storage options — all for free. Whether you're transferring a domain or want a relatively hands-off experience starting your very first site, you'll find helpful support at every turn.
SiteGround hosting includes easy installations for your choice of content management system, including WordPress, Joomla, Drupal, and Magento. The company's WordPress experts will even migrate your site for you — a seamless transition with zero downtime — or first-timers can benefit from their in-house setup wizard. Alternatively, SiteGround gives each customer access to the ultra-popular Weebly drag-and-drop site builder and hundreds of professional templates.
Once you're up and running, custom ticketing and chat systems have been engineered and implemented to provide you with pleasant and tech-savvy customer support 24 hours a day, seven days a week, 365 days a year.
SiteGround also conducts daily site backups, using an in-house system that can run backups in about an hour, compared to rival technologies that can take up to half a day to operate. Whether you're a hosting newbie or a site-building savant, you can trust SiteGround to provide you with a hosting and website-building combo that is simple to manage and pleasant to troubleshoot.
#2 out of 10 in Website Builder Hosting reviews
Do you want your website built today? If you answered "yes," you should look no further than iPage. In fact, it's possible for you to be online before you even finish reading this article. Thanks to iPage's user-friendly interface, instant provisioning, and free domain name, you can have a live, attractive website in mere minutes.
For those that have been around the web for a while, you may remember when it took a day to get your server online; thankfully those days are gone. Your site is live the second you complete your order with iPage. A domain name is also included, so the ordeal of purchasing a domain name, setting name servers, and waiting for them to propagate is also extinct. Once that's completed, you are taken to the incredibly user-friendly interface, where you can begin your site creation process.
Powered by their own proprietary builder, iPage makes it easy to have a professional-looking site created in minutes. It all starts with your choice of template — with hundreds of options available. From there, you can customize color schemes, fonts, and sizes, and add your own pictures and videos. Adding forms for comments, RSVPs, or business contacts is just as simple. Before you know it, you have an attractive, functional website.
From the ease of use to the speed at which you are able to get a site live, iPage leaves us with little doubt as to why we've ranked the company near the top of our list of web hosts with site builder functionality. An already incredible value, the company's 30-day money-back guarantee means that you can feel at ease knowing that iPage stands behind its product, and the team is confident you will be happy with their service.