Liquid Web vs. SiteGround (2018)

Alexandra Leslie Alexandra Leslie Hosting Expert
“We tested SiteGround & Liquid Web — The winner is SiteGround!”

You’ve done well to get this far — Liquid Web and SiteGround are two above-average hosting providers for savvy site owners who care about quality and customer support. SiteGround makes its mark with shared hosting, while Liquid Web skips ahead to cloud, VPS, and dedicated server offerings. Both companies tout intriguing managed WordPress solutions and have developed custom tools and services to further optimize performance and security for the popular content management system. Wide differences in price may affect which provider you ultimately choose, but let’s dive into the specifics to see which company is worth your investment.

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Overall Rating
5.0/5.0 ★★★★★
Visit SiteGround »
Overall Rating
4.8/5.0 ★★★★★
Visit Liquid Web »

Overall Hosting Comparison

Best Overall Rating

★★★★★ 5.0/5.0

With an impressive breadth of overall hosting services offered, SiteGround is a leading innovator in the hosting space — from custom software solutions to premier customer support. They offer the full... read more +

With an impressive breadth of overall hosting services offered, SiteGround is a leading innovator in the hosting space — from custom software solutions to premier customer support. They offer the full range of web hosting features, including a free Cloudflare CDN, cPanel with SSH access, and unlimited MySQL databases and bandwidth — not to mention their prize-worthy customer support.

We got a chance to sit down with both the CEO, Tenko Nikolov, and Founder of SiteGround, Ivo Tzenov, to discuss the technology behind some of their incredible innovations. They gave us the inside scoop on SiteGround's features, and took us through the solutions they've engineered to enhance the user experience.

What's SiteGround's strongest "pull" factor, you ask? Well, customer service has been their claim to fame, without a doubt. However, customers come to SiteGround for the support, only to be blown away by the custom solutions they've built to make the hosting experience as stress-free as possible.

SiteGround has engineered an in-house chat software that allows users to select and rate thoroughly vetted customer service agents with whom they've worked previously. They've written their own ticketing system as well, which is comprised of an algorithm designed to select appropriate technical support representatives for specific tasks.

They've taken their preference for in-house software solutions for customer support and applied it to their entire business. "All of our infrastructure and all of our code beds are done internally," Tenko said.

For their shared hosting service, they've conceived a one-of-a-kind server isolation system that prevents vulnerable servers from taking down entire networks. In place of VPS hosting, they've built their own cloud container platform, featuring thousands of containers and top-notch scalability and security. All SiteGround hosting service users benefit from their unique downtime prevention mechanism, which has helped SiteGround develop their reputation for uptime rates: 99.996% annually and 99.999% monthly.

In the cases of caching and backups, customers have access to SiteGround's in-house SuperCacher, with a flexible range of options to meet any and all page load needs at optimum speeds. Their custom backup software improves upon technology off the shelf, which often takes up to a day to run. Instead, SiteGround customers receive daily backups from a system that only takes about an hour.

SiteGround is, without a doubt, an esteemed leader in customer service within the hosting industry. They've emphasized that commitment to quality with the unique, custom solutions they've built. On the development side, they devote a tremendous amount of time to UX testing, epitomizing their commitment to the user experience.

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  • FREE site transfer or new site setup with 1-click install
  • FREE automated daily backups, CDN, email, and SSL
  • 24/7 expert support with no wait time on phone or live chat
  • Recommended by WordPress as a top WordPress host
  • Ideal for business email hosting, with 99.9% uptime
  • Get started on SiteGround now.
Money Back Guarantee
30 days
Disk Space
10 GB - 30 GB
Domain Name
New or Transfer

Best Overall Rating

★★★★★ 4.8/5.0

We've gotten to know a few key members of the Liquid Web team personally, and let us tell you: the passion they put into just talking about their products hints that this is a company worth checking out.... read more +

We've gotten to know a few key members of the Liquid Web team personally, and let us tell you: the passion they put into just talking about their products hints that this is a company worth checking out. Liquid Web boasts supreme uptime, always-there-for-you support, and a constant commitment to building out more functionality for the customer (you folks are the whole reason we do this, right?). Upon deeper review, it seems the enthusiasm of the team translates into the technology's awesomeness.

We took the Liquid Web servers for a spin. Below you'll find a sampling of the results from testing Liquid Web's signature Storm® Platform. Using a basic MongoDB application in NodeJS, without caching, we experienced page load times nearly half those of other providers. See for yourself in the chart below.

Liquid Web vs. Other: Comparing Average Page Load Times (in milliseconds)
Dallas, TX New York City, NY San Jose, CA
Liquid Web 402, 456, 440, 444 388, 357 542, 559, 530
Competitor 648, 611, 679, 709 604, 523 754, 937, 899

It can't be said enough: MILLISECONDS MATTER, and Liquid Web clearly gets that. Needless to say, we were pretty impressed with these findings.

The beauty of Liquid Web as a hosting provider is that not only will they host your new website, but they'll take care of all of the behind-the-scenes logistics of running it.

Liquid Web has a redundantly built, multi-tiered network with four datacenters based out of the US (plus one coming soon to Amsterdam). They take advantage of all the latest technologies on the market, but most uniquely, they own all of their hardware. By owning rather than leasing, they have more control over the options they can offer their clients.

Liquid Web's servers are heftily and proactively protected under the watchful guard of the Sonar Monitoring™ team. These folks are trained to constantly survey server statuses and notice issues before they affect you, resolving problems quickly and quietly; chances are you won't even realize these disaster prevention ninjas are at work.

Should disaster strike or questions come up, you are never alone. Within minutes, you can be on the line with a highly trained Heroic Support® technician who will be well-equipped to walk you through any hosting dilemma. These team members were mentored by experts, many are now Red Hat certified, and all of them uphold the Heroic Promise to be totally transparent and there for you. The Liquid Web Best Effort Support policy means they'll try to help any way that they can, even if it requires work outside of their traditional services.

Liquid Web has three main tracks for managed hosting, not including their newest managed WordPress solution, and they offer varying degrees of management for their servers (e.g., fully managed versus self-managed). You pay a bit of a premium for managed hosting, but the peace of mind you get in exchange is priceless.

With Liquid Web taking over the infrastructure management, you're free to focus on what really matters: your content and/or your customers. Customers can easily install popular blogging software and eCommerce tools through the ever-popular and easy-to-use cPanel. Users get unlimited email accounts, secure access with SSH, and really fast page loads thanks to SSD storage.

The hard-to-beat support that Liquid Web offers to their customers has been raved about by users, as evident by their consistently high NPSs (Net Promoter Score: the likelihood of a client recommending a product/service to a colleague). The devoted Heroic Support® team and equally reliable uptime rates, not to mention amazing, custom technologies, all work together to yield such customer praise (NPS of 68 in 2014).

Liquid Web's VPS hosting is arguably one of their most noteworthy services. Whether you want fully, core-, or self-managed service, they offer all the flexibility and power you need.

SSD power comes standard on all Liquid Web VPS plans, which means less latency and more security with RAID protection. VPS users also get Liquid Web's in-house-built Storm® Firewall for added peace of mind.

VPS users can easily scale up and down, create and deploy server instances, and only pay (even by the day) for what they use. With instant provisioning, API access, and real-time server monitoring, you should feel confident in a Liquid Web VPS.

Individuals and mom-and-pop shops looking to build a site will probably at least consider WordPress at some point in their hosting shopping. Liquid Web has introduced a Managed WordPress Hosting solution, which includes all the technology and support Liquid Web is known for, plus SSL certificates for all users. The team will migrate your WordPress site to Liquid Web for free, then maintain automatic backups and updates to the core and plugins.

Liquid Web's dedicated servers offer more flexibility than traditional dedicated server resources, particularly with the innovation of their Storm® Dedicated Server.

Liquid Web has 50+ developers behind the maintenance of their platforms, and that includes tons of optional extras for added security, speed, and storage. Dedicated users can opt to include firewalls, load balancers, a CDN, or Liquid Web's Guardian Backup service, among other Dedicated Add-Ons.

The Storm® Dedicated Server offers the concentrated power you'd expect from a traditional dedicated service with the added customization of a cloud-based environment. While traditional dedicated servers don't guarantee instant provisioning, SSDs, and automatic migrations, the Storm® Platform does.

The bottom line is that if you're ready for the real deal in web hosting — high-powered hardware and a team you can count on — you should consider Liquid Web. Their highly reliable Heroic Support® team experts help make for highly available sites. They own their servers and have a team dedicated to building out new solutions that make their customers' lives easier and sites safer. Based on our experience, it's really no surprise that customers consistently vouch for Liquid Web managed hosting.

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  • Heroic Support® and fully managed hosting services
  • Sonar Monitoring™ team detects and treats issues
  • Consistently recommended by customers to colleagues
  • Storm® Platform touts cloud flexibility with custom add-ons
  • 100% uptime guarantee
  • Get started on Liquid Web now.
Money Back Guarantee
N/A
Disk Space
50 GB - 1.6 TB SSD
Domain Name
2 - 5 Domains FREE

Cheap Hosting Comparison

Cheap Rating

★★★★★ 4.9/5.0

Hosting with the perfect balance of technological innovation and superior customer support, SiteGround offers a range of affordable hosting services to meet your needs. In addition to the expected cheap... read more +

Hosting with the perfect balance of technological innovation and superior customer support, SiteGround offers a range of affordable hosting services to meet your needs. In addition to the expected cheap web hosting perks — free website builder and unlimited bandwidth — they specialize in the custom-built tools they bring to the table for technical and customer support.

SiteGround has developed their own ticketing system and custom chat software, allowing you to chat with trusted and capable representatives with whom you've had success in the past. Their custom software takes in around 1,500 chats on any given day. Their ticketing system uses an algorithm to assign tasks to the most appropriately qualified team member out of their dozen-or-so web developers.Their website itself receives about one million visitors per month, with users coming for both their tutorials and knowledge base articles written and updated by their tech support team.

"Everybody says we have 24/7/365 support," Tenko said. Once a month, SiteGround tests the support of a list of hosts, themselves included, with dummy accounts. They measure response times, politeness, responsiveness, et cetera, and if a competitor is really doing something well, SiteGround's team takes note and acts on that to improve their own services. “Quality is #1 for us, not the revenue or the numbers," Tenko told us.

For hosting users, SiteGround's interface and API are simple and intuitive. They have free automation-migration from popular hosting sources, so you can just input SSH data directly from your site. SiteGround makes it affordable and easy to get your website up and running, and their support crew doesn't leave your side at any point.

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  • FREE website transfer service to get started
  • 99.9% uptime guarantee, Cloudflare CDN, and unlimited site traffic
  • 1-click WordPress installs and cPanel with an all-inclusive UI
  • 24/7 support featuring their custom Chat and Ticketing Support Systems
  • SuperCacher with 4 caching options, plus staging and Git available
  • Get started on SiteGround now.
Money Back Guarantee
30 days
Disk Space
10 GB - 30 GB
Domain Name
New or Transfer

Cheap Rating

N/A

Liquid Web does not currently offer this type of hosting. We would not recommend choosing this host for this hosting category.

Dedicated Hosting Comparison

Dedicated Rating

★★★★★ 4.9/5.0

Looking for limitless server resources that are easily accessible across the globe? Look no further than SiteGround's dedicated hosting. Featuring multiple datacenters based out of the US, Europe, and... read more +

Looking for limitless server resources that are easily accessible across the globe? Look no further than SiteGround's dedicated hosting. Featuring multiple datacenters based out of the US, Europe, and Asia, SiteGround's dedicated servers offer extreme accessibility, scalability, and security.

If you're interested in dedicated hosting, you're probably not new to the web hosting community, as hosting on dedicated servers is designed for site owners faced with extremely high traffic volumes (ie. not entry-level site owners or mom-and-pop shops looking to build a web presence). These customers are therefore in need of a server dedicated to providing blazing-fast page load speeds and mega-scale bandwidth for their very popular website, and their website alone.

With dedicated servers, the key points to consider before choosing a host are bandwidth limitations, speed and processor performance, as well as RAM and storage options. To ensure your account is secure, you'll also want to look into data protection, downtime prevention, and of course, network size and overall security.

SiteGround starts you off with Intel Xeon E3 or E5 processors, with a minimum of four CPU Cores and eight Threads. Depending on whether you choose the "Entry Server", "Power Server", or "Enterprise Server" Plans, you'll be given 4-16GB of DDR3 RAM, and 8-15MB of CPU Cache. Disk space ranges across the three plans, from 500GB of SATA II to four 500GB SATA IIIs with RAID 10 (all HDD). Best of all, all SiteGround dedicated hosting customers are alotted five terabytes of bandwidth.

On the hardware side of things, SiteGround uses the latest hardware, while keeping replacement parts on-site for every model used. Their Dedicated Server Operations Team puts a tremendous amount of resources into testing and tweaking hardware configurations for optimum server performance. To reward their loyal customers, hardware is regularly updated, with seamless transitions and zero downtime. Overall, SiteGround averages 99.999% uptime each month and 99.996% annually.

For software, SiteGround prides itself on using mostly in-house solutions and performing their own custom patches and bug fixes for products bought off the shelf, which are also always kept up-to-date. "We really obsess over doing everything ourselves, because we believe that’s the best way to do it,” Tenko said. Their customer service offerings, including their ticketing and chat systems, were developed in-house, and offer top-level support 24/7.

In terms of security, SiteGround was the first to implement a unique server isolation mechanism that protects servers from becoming compromised by a single, vulnerable account. They actively monitor and detect security exploits. The unique downtime prevention software they developed detects and resolves the majority of server issues instantaneously, while most hosts take up to 40 minutes to detect, triage, and react to security breeches.

For unmatched support, server resources, and technological innovation, you can't go wrong with choosing SiteGround as a dedicated server host. As Tenko put it best: “Quality is #1 for us, not the revenue or the numbers.”

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  • WHM, cPanel, SSH access, and 24/7 proactive uptime monitoring
  • 5 FREE IPs and Softaculous autoinstaller
  • Cloudflare CDN and iptables firewall
  • MySQL 5 and PostgreSQL
  • Private DNS server setup
  • Get started on SiteGround now.
Money Back Guarantee
30 days
Disk Space
Up to 5 x 400 GB SATA III/RAID 10
Domain Name
New or Transfer

Dedicated Rating

★★★★★ 4.9/5.0

#1 out of 7 in Dedicated Hosting reviews

Liquid Web's strong suit is their managed dedicated server hosting. They own and operate three state-of-the-art datacenters in the US and have over 50 developers working tirelessly to build and maintain... read more +

Liquid Web's strong suit is their managed dedicated server hosting. They own and operate three state-of-the-art datacenters in the US and have over 50 developers working tirelessly to build and maintain custom solutions for added performance and security.

Liquid Web offers single, dual, and quad processor servers with fully, core-, or self-managed plans. All dedicated server customers reap the benefits and support of the Heroic Support® team and the 24/7 protection of the Sonar Monitoring™ team.

Featuring top-of-the-line Cisco equipment, the Liquid Web N+1 network is redundantly built to allow routing devices to quickly self-heal. They're designed to bounce back and correct system failures without interrupting the customer's connection. With the integration of premier providers, Level 3, Verizon, Comcast, Cogent, and Equinix, the Liquid Web network is optimized for rapid and fault-resistant performance.

Liquid Web boasted an incredible 99.995% uptime rate in 2014, a bragging right that's helped shape their reputation for performance. With the maintenance of 50+ developers, the Liquid Web infrastructure is engineered to evade and survive typical site disasters.

Should disaster strike, the Sonar Monitoring™ team is trained to catch the issue first, performing system-level health checks and patches 24/7, so they can hopefully have it handled before you're even aware of the situation. Meanwhile, the Heroic Support® team of 300+ experts is available anytime to help with any troubleshooting need.

For the dev nerds out there, one of our favorite facets of Liquid Web as a hosting provider is the commitment to in-house-built technology. All of their team members' experience and expertise becomes very evident once you check out their custom Storm® Platform.

If you're in need of dedicated resources, drawn to the customization of the Cloud, and know you need screaming fast performance, the Storm® Dedicated Server may be your solution. These custom server systems allow for cloud-like flexibility that traditional dedicated servers aren't capable of, like instant provisioning and automatic migrations.

The Liquid Web development team is constantly coming up with new Storm® Add-Ons, like Load Balancers, Block Storage, Object Storage, and a VPN. Think you can't afford such full-featured and flexible hardware? Think again. With pricing starting around $110/month, the Storm® Platform is great for the cost-conscious dedicated server shopper.

If you want feature-rich dedicated resources and relentlessly reliable technical support, Liquid Web should be on your short list. They're known for strong managed service offerings, but the drawback to managed hosting is usually the cost. Liquid Web doesn't leave you hanging there though — in-house solutions like the Storm® Dedicated Server keep the cloud-level flexibility and performance up and the cost down.

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  • 100% network and power uptime guarantees
  • Custom configurations, SSDs, and instant provisioning
  • Auto-migrations, backups, and 24/7 Sonar Monitoring™
  • Block/object storage and load balancer add-ons
  • Our visitors pay $96.75/month! (usually $129/month)
  • Get started on Liquid Web now.
Money Back Guarantee
N/A
Disk Space
211 GB - 1,775 GB SSD
Domain Name
New or Transfer

VPS Hosting Comparison

VPS Rating

★★★★★ 4.6/5.0

When it comes to VPS hosting, SiteGround does things a little differently. Instead of managing a typical virtual private server network, they have their very own cloud platform that they built from the... read more +

When it comes to VPS hosting, SiteGround does things a little differently. Instead of managing a typical virtual private server network, they have their very own cloud platform that they built from the ground-up. It's similar to VPS, with shell access included, but it's much more scalable, according to Tenko.

Their managed cloud hosting includes thousands of containers and is much faster than most products you'll find on the market. A single cloud instance can be provisioned, up, and running in seconds, according to Tenko. "Unlike most of the container cloud platforms out there, it's completely secure," he said.

Tenko also told us they've done around 70 kernel patches to ensure security for their cloud hosting innovation. “We’re really obsessed with performance and security," he said, "and we really obsess over doing everything ourselves, because we believe that’s the best way to do it.”

When asked about the motivation behind crafting an in-house cloud platform rather than using a container product off the shelf, Tenko said, "there are a lot of reasons, but the main one is flexibility." It may require more groundwork in the beginning, but being able to dictate changes to the technology means that SiteGround stands out, providing an enhanced, faster, more-scalable service. "People feel that they're getting something custom," he said.

The container platform that their cloud hosting is built upon isn't the only in-house technology they've got up their hosting sleeve. Instead of using third-party software, the SiteGround team writes almost all of their software themselves.

Among SiteGround's many custom solutions is their unique server isolation system. The technology shields servers from falling victim to the vulnerability of single, corrupted accounts. SiteGround was the first in their field to develop such a mechanism.

SiteGround also created their own backup system, which runs daily backups in about an hour, a downtime prevention mechanism that has yielded stellar uptime rates, and their SuperCacher, which offers four caching options for optimum load times.

Lastly, but perhaps most importantly, SiteGround developed the software to build their very own chat system and ticketing system, which enable them to provide the ultimate customer support. Ivo told us, "customers come for the customer service, but they stay because of the technology."

With each custom innovation SiteGround has engineered, customers have reported being pleasantly surprised by how much the technology simplifies their hosting experience. SiteGround's cloud hosting service is no different. They offer all the hit features they're known for, plus the added scalability and security that surpasses most VPS hosting providers. If you're ready to move beyond shared hosting, and want to do so with a king of customer service and tech solutions, look no further than SiteGround's cloud hosting.

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  • Fully managed cloud hosting with ultra-fast performance and scalability
  • 3 datacenters, FREE Cloudflare CDN, and daily backups
  • SuperCacher, Git integration, and 1-click install for popular CMSs
  • WHM, cPanel, SSH access, and private DNS server setup
  • Dedicated IP address and iptables firewall
  • Get started on SiteGround now.
Money Back Guarantee
30 days
Disk Space
40 GB - 120 GB
Domain Name
New or Transfer

VPS Rating

★★★★★ 4.9/5.0

#2 out of 8 in VPS Hosting reviews

It's no secret by now that Liquid Web is known for best-in-class technology and reliability that exceeds expectations (from uptime to technical support). Their VPSs embody that reputation to its fullest... read more +

It's no secret by now that Liquid Web is known for best-in-class technology and reliability that exceeds expectations (from uptime to technical support). Their VPSs embody that reputation to its fullest — including a new Managed WordPress product (Hop one tab over to the WordPress Review for more info on this awesome addition.).

They offer a high-powered VPS solution as well as their in-house-built, cloud-based Storm® Servers, all of which are backed by their popular SLAs (service-level agreements) promising high uptime rates and highly reliable help from the Heroic Support® experts.

With high-powered SSDs and, of course, the Heroic Support® team, the VPS platform shines among the managed services offered at Liquid Web. You'll pay a bit of a premium for managed hosting, but there's a reason customers rave about the Heroic Support®, incredible SLAs, and excellent uptime rates.

RAID-protected SSD storage comes standard for Liquid Web VPS users, which decreases latency and keeps your page loads fast and secure. They offer a range of management plans, as well as cPanel control and API access, so you get the perfect level of infrastructural management support for you and your site.

The Liquid Web VPS infrastructure was engineered with customer priorities in mind. These solutions are ideal for users that want cloud-like flexibility, such as billing by the day and custom configurations, but also seek the affordability of shared hosting. Customers can instantly provision and deploy their virtual server, easily upgrade, downgrade, clone, or resize, and only pay for the resources they use.

Liquid Web's SLAs promise speedy response times and industry-leading performance. Their blazing fast and fault-resistant servers are backed by the round-the-clock attention of the Sonar Monitoring™ team.

Not only does the Heroic Promise ensure a Heroic Support® technician will get to you quickly, but their policy of Best Effort Support guarantees that they will attempt to help with any problem you encounter. That kind of customer support translates into customer loyalty, and it's a commitment that's rare and wonderful in this industry.

In 2014 Liquid Web yielded an incredible uptime rate of 99.995%. With their wholly owned hardware being watched over and maintained by highly trained technicians, there's no reason to doubt their promise of virtually nonexistent downtime in the future.

All server statuses are watched around the clock by the Sonar Monitoring™ team, which is trained to detect system issues quickly, and ideally have problems resolved before a hiccup even shows up on your radar.

In addition to a heroic army of support, Liquid Web has 50+ developers dedicated to the build-out and up-keep of custom solutions. A great example would be their Storm® Platform: an in-house innovation based on their top-of-the-line VPS infrastructure.

With automatic migrations and provisioning and easy scaling options, the Storm® Cloud Server offers all the SSD speed and custom functionality you want in an affordable, shared cloud environment. To give users even more options, Liquid Web developers are constantly working on new projects, including the latest Storm® Private Cloud functionality and their Block Storage, Object Storage, and VPN Storm® Add-Ons.

If you want easy scaling, screaming fast speed, custom functionalities, and unparalleled support, look no further than Liquid Web for your VPS. They own all the hardware and have a rather large development team in their corner, so the technological possibilities are pretty much limitless. We'd recommend going with their custom Storm® Servers, which offer all the power, flexibility, and scaling options you'd require of a virtual or dedicated server with the affordability and ease of use of a shared hosting solution.

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  • Only pay for resources you use with daily billing
  • 5TB of outgoing bandwidth and FREE incoming bandwidth
  • API access and cPanel available
  • Instant provisioning and SSD speed
  • FREE Storm® Firewall and real-time server monitoring
  • Get started on Liquid Web now.
Money Back Guarantee
N/A
Disk Space
50 GB - 1.6 TB SSD
Domain Name
FREE (1 year)

WordPress Hosting Comparison

WordPress Rating

★★★★★ 4.8/5.0

#5 out of 10 in WordPress Hosting reviews

Want a hassle-free, WordPress-compatible hosting service? SiteGround has thought of everything you need to get your site up and running. Starting with the essentials, users get free email accounts, site... read more +

Want a hassle-free, WordPress-compatible hosting service? SiteGround has thought of everything you need to get your site up and running. Starting with the essentials, users get free email accounts, site transfer, Cloudflare CDN, and cPanel license. Then they make it simple for you to start rolling out content by offering easy, single-click installs for popular CMSs, including WordPress.

With SiteGround's WordPress hosting, you'll find features you would normally only have access to with managed (more cost, less control, compared to shared) WordPress hosting services. "Our WordPress product has several distinct characteristics that make it attractive to the end user," Ivo told us.

Users experience a seamless site transition with transferring conducted by SiteGround's WordPress experts, with a free template and template installation included as well. Sites experience no downtime during the transition, but that's no surprise given that SiteGround is reputed for an incredible 99.999% monthly uptime rate (99.996% annually!).

SiteGround's unique downtime prevention software monitors servers' statuses in real-time and resolves over 90 percent of server issues instantly and automatically. With most competitors, it can take an average of 5-20 minutes to detect, plus up to 20 minutes to react to and resolve issues.

SiteGround's WordPress hosting also features autoupdates to the core and plugins, with WordPress caching built-in as well. Users can easily stage and deploy changes to their site, with SiteGround's single-click staging, and Git is available for version control. "Our customer feedback on these features has been extremely positive," Ivo said.

SiteGround's technical support and reliability is uncanny. In addition to downtime prevention, they've developed a server isolation system that prevents vulnerable servers from devastating entire networks; SiteGround was the first to innovate in such a way in the shared hosting space.

When their team of about 26 developers, designers, and DevOps gurus isn't writing and building premier solutions from scratch, or coming up with new tutorials and knowledge base articles for the SiteGround site, they're talking to customers directly.

On the customer support side of things, SiteGround hits the ball out of the park. Two innovations contribute to their unbeatable customer service: their ticketing/help desk and chat system. Both of these user-focused software solutions were custom-built in-house.

The ticketing system they designed uses an algorithm to select appropriate tech ops team members for specified jobs. Users can submit support ticket requests under an array of categories and can expect a reply in 10 minutes or less (usually less). The algorithm calculates based on skill level and specialty, assigning the most appropriately qualified developer to each job in the queue.

The custom chat system harnesses the relationships built in previous chat scenarios by allowing users to select team members they've previously worked with, rather than waiting on the next available agent. Customers can also preview profiles and rate representatives based on their experiences.

Tenko and Ivo took us through an impromptu demo of the chat system, revealing both the ease of use of the product and the genuine helpfulness and responsiveness of their Support Team members, who had no idea who they were chatting with at the time.

From in-house solutions on the technical side to warm and unwavering support from a customer service angle, SiteGround has crafted a complete package for any hosting need. For WordPress-specific hosting, they offer popular perks that you wouldn't necessarily get with other shared hosting providers. Get started with all of the awesome freebies, enjoy their helpful and polite team, and prepare to be blown away by SiteGround's commitment to building hosting solutions intended to make your web experience easier than ever.

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  • Officially endorsed by WordPress.org as a top host for WP
  • FREE WordPress transfer or site setup with 1-click install
  • Pre-installed Git, 3 caching levels, and FREE CDN
  • FREE WordPress setup wizard, staging, and auto-updates
  • 99.9% uptime, 24/7 support, and custom chat system
  • Get started on SiteGround now.
Money Back Guarantee
30 days
Disk Space
10 GB - 30 GB
Domain Name
New or Transfer

WordPress Rating

★★★★★ 4.6/5.0

#10 out of 10 in WordPress Hosting reviews

The latest addition to the Liquid Web hosting lineup is their Managed WordPress Hosting solution. This WordPress product was built based on the VPS infrastructure and is backed by the Heroic Support® that... read more +

The latest addition to the Liquid Web hosting lineup is their Managed WordPress Hosting solution. This WordPress product was built based on the VPS infrastructure and is backed by the Heroic Support® that Liquid Web customers already love. The fully managed support they offer rids site owners of the responsibility of maintaining core installs and updates, as well as monitoring the server infrastructure. You run your WordPress blog or business, Liquid Web will run the rest.

WordPress has become the go-to site builder and blogging platform for business owners and individuals everywhere. Its ease of use and low, low cost (none) is hard to match. This new WordPress product offered by Liquid Web takes that intuitiveness and goes one step further — offering the simplicity of the WordPress UI backed by Liquid Web's reputation for high-performance technology and fully managed support.

Liquid Web Director of Marketing, Jason Grasshoff once told us, "The advantage over other managed WordPress hosts is we own the hardware."

Liquid Web owns four US-centralized datacenters in Michigan and Arizona. Since the company owns the technology, the developers have full creative liberties and control when building out a new product like this WordPress solution. The network is geographically redundant and primed for steady and reliable disaster recovery.

Since this new solution is built based upon Liquid Web's legacy VPS infrastructure, it had to be optimized with the top technologies on the market today. They use Pagespeed and Memcached to keep your WordPress webpages loading quickly, with MariaDB, PHP/HHVM, and Apache in the stack to keep performance at an all-time high.

The Managed WordPress Hosting wouldn't be Liquid Web without the Heroic Support® team. Give them a call anytime and you should be connected with a Red Hat certified system administrator. He or she will inevitably have extensive experience dealing with any question you might have, but even if you've got a problem that's not typically covered in their listed services, they'll try to help. The Liquid Web policy of Best Effort Support means they promise to attempt to solve any problem you throw their way.

WordPress is a favorite recommendation of ours for personal and professional websites alike. When you combine the flexibility and intuitiveness of WordPress with the best-in-class infrastructure and support of Liquid Web, you've got a match made in hosting heaven. Managed WordPress Hosting is going to give you all the performance and customization you want without the frustration. If you're thinking of building a WordPress site, you should consider letting Liquid Web help you do it.

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  • Managed servers, FREE migrations, and Heroic Support®
  • Globalsign® SSL certificates and command line access
  • Automatic backups and updates to the WP Core/plugins
  • Manage multiple WordPress sites with a single install
  • Usually $119/month, but our users get $90 off first month!
  • Get started on Liquid Web now.
Money Back Guarantee
N/A
Disk Space
100 GB - 1.8 TB SSD
Domain Name
New or Transfer

Site Builder Hosting Comparison

Website Builder Rating

★★★★★ 4.8/5.0

#5 out of 9 in Website Builder Hosting reviews

Do you know you need to build a website, but don't know where to begin? Well, SiteGround will start you off with unlimited email accounts, site traffic, and database storage options — all for free. Those... read more +

Do you know you need to build a website, but don't know where to begin? Well, SiteGround will start you off with unlimited email accounts, site traffic, and database storage options — all for free. Those are just some of the essential starting perks.

From the beginning, you'll also experience unrivaled customer service, whether you're transferring a domain or want a relatively hands-off experience starting your very first site. Even web savants will love the support they receive from SiteGround.

SiteGround hosting includes easy installations for your choice of CMS, including WordPress, Joomla, Drupal, and Magento. Their WordPress experts will even migrate your site for you — a seamless transition with zero downtime — or first-timers can benefit from their in-house setup wizard.

Once you're up and running, if you run into any trouble, their custom ticketing and chat systems' software has been engineered and implemented to provide you with pleasant and tech-savvy customer support 24 hours a day, seven days a week, 365 days a year.

SiteGround offers tons of additional freebies and add-ons to make building your website with WordPress, Joomla, Drupal, or Magento intuitive and stress-free.

Other WordPress website-building perks you'll enjoy with SiteGround include staging options to easily test and deploy changes to your site. Their SuperCacher offers four different caching options, including those for static and dynamic content, for optimized page loading. You can also opt to have Git pre-installed, so you'll always have version control and revision history.

SiteGround also conducts daily site backups, using their own in-house system that can run backups in about an hour, compared to rival technologies that can take up to half a day to operate. For "GrowBig" and "GoGeek" Plan customers, up to 30 copies of these backups are available.

Tenko told us that customers "come for the customer service, but they stay for the technology." Whether you're a hosting newb or a site-building savant, you can trust SiteGround to provide you with a hosting and website-building combo that's simple to manage and pleasant to troubleshoot.

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  • FREE Weebly site builder and unmetered traffic
  • WordPress auto-updates and intuitive staging area
  • Easy CMS install and setup wizard
  • In-house-built ticketing/chat system
  • SuperCacher with static/dynamic caching options available
  • Get started on SiteGround now.
Money Back Guarantee
30 days
Disk Space
10 GB - 30 GB
Domain Name
New or Transfer

Website Builder Rating

N/A

Liquid Web does not currently offer this type of hosting. We would not recommend choosing this host for this hosting category.

SiteGround vs. Liquid Web - Our Conclusion

Alexandra Leslie Alexandra Leslie Hosting Expert
“We tested SiteGround & Liquid Web — The winner is SiteGround!”

As you can see, Liquid Web is priced more for the growing business that needs the utmost performance, reliability, and scale. SiteGround is typically more appealing to individual site owners and developers. Business owners can test the waters with SiteGround’s cost-effective solutions before making the move to Liquid Web’s luxury. Both hosts offer perhaps the most friendly and responsive customer support experiences, but we realize that price tags are often a key factor when choosing a host. Read our full reviews of each host provider for all the details.

Overall Rating
5.0/5.0 ★★★★★
Visit SiteGround »
Overall Rating
4.8/5.0 ★★★★★
Visit Liquid Web »