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With an impressive breadth of overall hosting services offered, SiteGround is a leading innovator in the hosting space — from custom software solutions to premier customer support.
The company offers the full range of web hosting features, including a free Cloudflare CDN, cPanel with SSH access, and unlimited MySQL databases and bandwidth — not to mention prize-worthy customer support.
CEO Tenko Nikolov and CTO Ivo Tzenov, SiteGround Co-Founders, gave us the inside scoop on SiteGround's features and took us through the solutions they've engineered to enhance the user experience.
Customer service has long been the company's claim to fame, behind custom solutions built to make the hosting experience as stress-free as possible. SiteGround engineered an in-house chat software that allows users to select and rate thoroughly vetted customer service agents with whom they've worked previously.
The company wrote its own ticketing system, as well, which comprises an algorithm designed to select appropriate technical support representatives for specific tasks.
The end result is instant replies to phone calls and chats, and 10-minute responses to email tickets, all of which contributes to a 99.7% customer satisfaction rate.
For shared hosting, SiteGround conceived a one-of-a-kind server isolation system that prevents vulnerable servers from taking down entire networks.
In place of VPS hosting, the company built its own cloud container platform, featuring thousands of containers and top-notch scalability and security.
All SiteGround hosting service users benefit from a unique downtime prevention mechanism, which has helped SiteGround develop a reputation for stellar uptime rates: 99.996% annually and 99.999% monthly.
As a web builder, Wix is an industry leader when it comes to ease of use, setup time, and available features. The browser-based, WYSIWYG (What You See Is What You Get) site-building service is hands down one of the foremost brands in this industry niche, and that's not without just cause.
Getting started and familiar with the platform is a straightforward process, and the resulting websites you can build are in keeping with industry standards, as far as design and customization go.
While you're not going to get the same level of support as you would from a leading web hosting service, the feature set available and included in this free service is a pretty exhaustive list. All it takes to sign up — and said signup is free — is an email or a Facebook account.
Once you're in, you can preview thousands of templates, which are all broken up into categories and then further classified by design or industry type.
For example, choose the Online Store category with the Clothing & Accessories subcategory to start selling your custom-printed t-shirts. Your garage band can showcase your latest performances and let family and friends know of upcoming shows by utilizing the Music and Band categories.
You can browse the most popular templates and check out the newest additions. Once you've made your pick, you may feel a tad overwhelmed at the interface — but that's only because the functionality exceeds that of your typical drag-and-drop builder.
You can manipulate and edit virtually any facet of your new website, until it perfectly matches the picture in your head.
Finally, get your finished creation noticed by search engines (and the millions of web surfers that they send to websites) using the Wix SEO Wizard. Just tell the Wizard the words or phrases you want people to search for and find your site, and Wix will spit back out a full SEO report — so you know where you stand in terms of relevant visitors being sent to your site.
Wix premium plan customers can also benefit from $300-worth of search engine advertising credits, upping the chances of increased site visitors.
Anyone could find themselves wanting a website at some point in their career or personal life. Whether you're a stay-at-home mom with a creative writing habit to share or a serial entrepreneur ready to profit from your next great idea, you don't want building your own website from scratch to be a strain — on your wallet, your time, or your brain.
With Wix, you can be your own web designer, developer, and marketer. The interface is easy to use and the end designs are up to snuff with industry standards. When it comes to code-free website building, Wix is a leader and an innovator.
#7 out of 10 in Cheap Hosting reviews
Providing hosting with the perfect balance of technological innovation and superior customer support, SiteGround offers a range of affordable hosting services to meet your needs.
In addition to the expected cheap web hosting perks — a free website builder and unlimited bandwidth — the company specializes in custom-built tools to deliver strong and positive user experiences.
Although SiteGround prices itself on the high-end of the shared hosting spectrum, the upgraded SSD-powered infrastructure and additional perks make its service well worth the investment. In addition to included SSL certificate, daily backups, and a content delivery network, SiteGround delivers a top-notch blend of speed and security.
SiteGround developed its own ticketing system and custom chat software, allowing you to chat with trusted and capable representatives with whom you've had success in the past.
The software takes in about 1,500 chats on any given day. The website itself receives about 1 million visitors per month, with users coming for both tutorials and knowledgebase articles written and updated by the tech support team.
Once a month, SiteGround tests competitors' and its own support levels with dummy accounts, measuring response times, attitude, and effectiveness. If a competitor is doing something well, SiteGround's team takes note and tries to improve its own services.
Wix is known as a web-leading site builder service that's one of the most affordable — because getting started is absolutely free and about as easy as processes get.
You can log in via Facebook or your Gmail account and be editing your new web property within minutes. All but the most basic of plans include a free domain name voucher for your first year of service, and with Wix comes the wealth of templates to be customized within the Wix Editor.
This interface is extremely intuitive, once you take a few minutes to familiarize yourself with it. Once you're comfortable, you'll find yourself dragging and dropping images, text, menus, sliders, and more — all without any code — and feeling like a full-fledged web designer extraordinaire.
All of the template designs are up to the latest industry standards, including parallax layouts, a mobile display editor, and responsive designs, and there are thousands of themes to browse.
If you've read our reviews and seen the multitude of features that can be had for a mere few dollars a month, you've probably realized that Wix is not the cheapest on the list. With Wix, you're paying for the user-friendliness of the no-tech-skills-needed platform, as well as the speed at which you can get your new site up and running.
You're paying for accessibility, so to speak. That doesn't mean you're not getting a lot for the price.
Premium plan holders, in particular, can benefit from $300-worth of ad vouchers, free apps for building forms and boosting your site's SEO status, and even priority support.
Bottom line: There is tremendous value in the offerings of Wix plans. Things like 24/7 expert phone support, stellar uptime rates, and mega-powerful servers are not features they tout, but that's intentional. Wix is an awesome website builder service, and if that's what you're looking for, you've come to the right place.
When it comes to VPS hosting, SiteGround does things a little differently. Instead of managing a typical virtual private server network, the company created its very own cloud platform built from the ground up.
Although the services are similar to a VPS, with shell access included, it's much more scalable. The hefty price tag certainly jumps out at potential customers, however, making SiteGround's cloud product a major investment.
The company's top-tier infrastructure and customer support certainly back up the cost, but the platform may not be the right step for first-time VPS customers looking to take a small step beyond shared hosting.
That said, SiteGround's managed cloud hosting includes thousands of containers and is much faster than most products you'll find on the market.
A single cloud instance can be provisioned, up, and running in seconds. The container platform behind the cloud hosting isn't the only in-house technology the company has up its hosting sleeve.
Instead of using third-party programs, SiteGround developers write almost all of the platform's software themselves. Among SiteGround's many custom solutions is a unique server isolation system that shields servers from falling victim to the vulnerability of single, corrupted accounts.
SiteGround was the first to develop such a mechanism. The company also created its own backup system, which runs daily backups in about an hour; a downtime prevention mechanism that has yielded stellar uptime rates; and its proprietary SuperCacher, which offers four caching options for optimum load times.
With each custom innovation that SiteGround has engineered, customers have reported being pleasantly surprised by how much the technology simplifies their hosting experience.
SiteGround's cloud hosting service is no different.
The company offers all the hit features they're known for, plus the added scalability and security that surpasses most VPS hosting providers. If you're ready to move beyond shared hosting, and want to do so with a king of customer service and tech solutions, look no further than SiteGround's cloud hosting.
#2 out of 8 in WordPress Hosting reviews
Want a hassle-free, WordPress-optimized hosting service? SiteGround has thought of everything you need to get your site up and running.
Starting with the essentials, users get free email accounts, site transfer, Cloudflare CDN, and cPanel license. Then the company makes it simple for you to start rolling out content by offering an easy, automated WordPress installation and a unique and powerful WordPress Starter program that walks site owners through site setup.
The custom tool helps customers choose from professionally designed themes and add key functionalities likee a contact form, online store, portfolio, or other content. Selections are automatically installed on the site, delivering a fully-functional website in minutes — without any tech expertise required.
SiteGround's WordPress hosting also features automatic updates to the core and plugins, with built-in, multi-layer WordPress caching built-in, as well. Users can easily test and deploy changes to their site with single-click staging, and Git is available for version control.
SiteGround's unique downtime prevention software monitors servers' statuses in real-time and resolves more than 90% of server issues instantly and automatically.
Many competitors can take an average of five to 20 minutes to detect an issue, plus up to 20 minutes to react and resolve the exploit.
From in-house solutions on the technical side to warm and unwavering support from a customer service angle, SiteGround has crafted a complete package for any hosting need.
For WordPress-specific hosting, the company offers popular perks you wouldn't get with other shared hosting providers. Get started with all of the awesome freebies and prepare to be blown away by SiteGround's commitment to building hosting solutions intended to make your WordPress experience easier than ever.
#6 out of 9 in Website Builder Hosting reviews
Do you know you need to build a website but don't know where to begin? Well, SiteGround will give you not one, but two extremely popular and user-friendly options to create the online presence of your dream.
Plus, customers start off with unlimited email accounts, site traffic, and database storage options — all for free.
Whether you're transferring a domain or want a relatively hands-off experience starting your very first site, you'll find helpful support at every turn.
SiteGround hosting includes easy installations for your choice of content management system, including WordPress, Joomla, Drupal, and Magento. The company's WordPress experts will even migrate your site for you — a seamless transition with zero downtime — or first-timers can benefit from their in-house setup wizard.
Alternatively, SiteGround gives each customer access to the ultra-popular Weebly drag-and-drop site builder and hundreds of professional templates.
Once you're up and running, custom ticketing and chat systems have been engineered and implemented to provide you with pleasant and tech-savvy customer support 24 hours a day, seven days a week, 365 days a year.
SiteGround also conducts daily site backups, using an in-house system that can run backups in about an hour, compared to rival technologies that can take up to half a day to operate.
Whether you're a hosting newbie or a site-building savant, you can trust SiteGround to provide you with a hosting and website-building combo that is simple to manage and pleasant to troubleshoot.
#1 out of 9 in Website Builder Hosting reviews
Website building is where Wix shines. The thousands of templates, the intuitive editor, the industry-leading designs that cater to a variety of specific fields and use cases — all these facets represent a platform that excels at facilitating easy web design for the non-tech-savvy user.
Sign up with your Facebook account or email address and get started for free. I'll admit, the Wix Editor may appear daunting when you first meet it, but get to know the interface.
Once you familiarize yourself with the environment, you'll realize that what first comes across as overwhelming is actually empowering — the customization functionalities to be had are many, and they're awesome.
There's no need for coding of any kind. Just drag and drop elements of your new site and BAM: What You See Is What You Get (i.e., Wix is a WYSIWYG website builder!). You don't have to design your website from scratch with Wix, though blank templates are available.
There are thousands of templates, each one categorized by design need and further classified into industry niches, and the site's look can be molded to match your brand or personality very easily.
Layout and design options include parallax themes (where the viewer scrolls down the screen and one page rolls seamlessly into the next), custom sliders, multiple columns, mobile-specific and mobile-responsive displays, and tons of button and menu navigation tricks.
While Wix isn't our favorite host in terms of expert support or top-of-the-line hardware, it's an industry-leading platform for website building.
It's popular for many reasons: the simple startup process, the ease of use, the array of customization options, and the WYSIWYG results, as examples. Its reputation precedes it, and we can totally see where the rave reviews are coming from.