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With an impressive breadth of overall hosting services offered, SiteGround is a leading innovator in the hosting space — from custom software solutions to premier customer support. The company offers the full range of web hosting features, including a free Cloudflare CDN, cPanel with SSH access, and unlimited MySQL databases and bandwidth — not to mention prize-worthy customer support. CEO Tenko Nikolov and CTO Ivo Tzenov, SiteGround Co-Founders, gave us the inside scoop on SiteGround's features and took us through the solutions they've engineered to enhance the user experience. Customer service has long been the company's claim to fame, behind custom solutions built to make the hosting experience as stress-free as possible. SiteGround engineered an in-house chat software that allows users to select and rate thoroughly vetted customer service agents with whom they've worked previously. The company wrote its own ticketing system, as well, which comprises an algorithm designed to select appropriate technical support representatives for specific tasks. The end result is instant replies to phone calls and chats, and 10-minute responses to email tickets, all of which contributes to a 99.7% customer satisfaction rate. For shared hosting, SiteGround conceived a one-of-a-kind server isolation system that prevents vulnerable servers from taking down entire networks. In place of VPS hosting, the company built its own cloud container platform, featuring thousands of containers and top-notch scalability and security. All SiteGround hosting service users benefit from a unique downtime prevention mechanism, which has helped SiteGround develop a reputation for stellar uptime rates: 99.996% annually and 99.999% monthly.
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GoDaddy is exceptionally well-known in the hosting space, typically serving as site owners' introduction to the world of web hosting. The company makes it incredibly easy and affordable for folks to choose a domain name, sign up for hosting, and start building their online business or personal web property. While known for its domain, email, and shared hosting services, GoDaddy offers options for virtual and dedicated servers as well. Pre-built templates come with the hosting company's basic WordPress offering, or upgrade to managed WordPress services for top support or help with your online store. The company makes the migration process as seamless as possible, so you shouldn't shy away from scaling your site as your business needs grow; GoDaddy is a hosting home that will grow alongside you. The user control options are pretty popular in the hosting space: your choice between the easy-to-use cPanel or Plesk control panels, plus root (administrative) access for more tech-savvy customers. If you're particularly interested in webmail, GoDaddy offers an intuitive interface for keeping up with the unlimited email accounts you have available to you as a customer. Each email account comes with 256-bit encryption and enhanced privacy protection. Customer support has been a focus of the GoDaddy team of late. Today, the team has an award-winning collection of experts on staff, readily available to handle customer phone calls and messages 24 hours a day, seven days a week. Luxury services like WordPress Premium Support and Website Security also add support ticketing functionality. While GoDaddy is on hand to talk you through any issues, the team is also keeping an eye on your server (as well as other clients sharing your server). The hosting provider's around-the-clock security monitoring enables GoDaddy to guarantee uptime rates of 99.9% or better. This uptime rate is by no means outstanding in the industry, but for most end users, it's all that's required. The bottom line is this: GoDaddy is a go-to domain web host for millions of users worldwide for a reason. The company maintains an ever-expanding network of users by offering blazing-fast load times, award-winning security and support, and a free domain registration when you sign up for a year-long plan. It's a great hosting deal, particularly for first-timers and small business owners, at a really great price point.
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#7 out of 10 in Cheap Hosting reviews Providing hosting with the perfect balance of technological innovation and superior customer support, SiteGround offers a range of affordable hosting services to meet your needs. In addition to the expected cheap web hosting perks — a free website builder and unlimited bandwidth — the company specializes in custom-built tools to deliver strong and positive user experiences. Although SiteGround prices itself on the high-end of the shared hosting spectrum, the upgraded SSD-powered infrastructure and additional perks make its service well worth the investment. In addition to included SSL certificate, daily backups, and a content delivery network, SiteGround delivers a top-notch blend of speed and security. SiteGround developed its own ticketing system and custom chat software, allowing you to chat with trusted and capable representatives with whom you've had success in the past. The software takes in about 1,500 chats on any given day. The website itself receives about 1 million visitors per month, with users coming for both tutorials and knowledgebase articles written and updated by the tech support team. Once a month, SiteGround tests competitors' and its own support levels with dummy accounts, measuring response times, attitude, and effectiveness. If a competitor is doing something well, SiteGround's team takes note and tries to improve its own services.
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A major pull factor for GoDaddy's hosting services is certainly the cost. It's hard to beat web hosting for just a few dollars per month, especially when the company includes a free domain name, control panel, impressively fast load times, and unlimited websites with most plans. The company makes it not only affordable but super easy to get started on a shared hosting plan — for first-timers, bloggers, business owners, and others. You can choose a GoDaddy hosting plan based on your exact needs, with a range of options for disk space, email, processing power, and other resources. If your site grows to need scalable and/or dedicated resources, the company's team makes that transition easy — but with most plans coming with unlimited storage and unmetered bandwidth, you should have plenty of room. Virtual and dedicated servers can be provisioned in minutes, with root and cPanel access, and no re-provisioning is required for upgrades. All GoDaddy plans are equipped with the user control of cPanel (or Plesk, if you prefer). From cPanel, you can easily install and set up popular web applications for blogging and/or ecommerce. A big name in the budget web hosting space, GoDaddy is consistently improving the performance of its servers, website, and services to offer a great customer experience. With cPanel control and 1-click installations for standard web apps, you can get your website up and running quickly. The company's 24/7 security monitoring and DDoS protection allow you the comfort in knowing the professionals are making sure your site is online, loading quickly, and hacker-free. We do wish the web hosting provider would include a free SSL certificate with each shared plan, however. All in all, the web hosting service comes with incredible power and peace of mind, at such a low price point, making GoDaddy quite a value deal.
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GoDaddy dedicated server hosting plans feature managed support options, on-demand resources, and the intuitive user control of cPanel and Plesk. The company offers plans for Linux and Windows users, with a variety of options for operating systems, RAM, processing power, disk space, and hardware choices. As a bare-metal solution, GoDaddy dedicated hosting gives customers 100% control over their server in a single-tenant environment. Unlimited bandwidth is always nice, as is the ability to choose between high-capacity HDDs and high-speed SSDs for storage. Site owners can also choose to host their server in datacenters in U.S. or Europe. With the optional fully managed services, GoDaddy support is not only available around the clock to help you troubleshoot issues with your server but the team is keeping an eye on your server status. The company offers a 99.9% uptime guarantee and premier DDoS protection, anti-hacking services, and other security add-ons. Each server comes with a free year of SSL certificate protection, and GoDaddy fully managed hosting customers benefit from the assurance that the experts will facilitate security patches and bug fi |