With an impressive breadth of overall hosting services offered, SiteGround is a leading innovator in the hosting space — from custom software solutions to premier customer support. The company offers the full range of web hosting features, including a free Cloudflare CDN, cPanel with SSH access, and unlimited MySQL databases and bandwidth — not to mention prize-worthy customer support.
CEO Tenko Nikolov and CTO Ivo Tzenov, SiteGround Co-Founders, gave us the inside scoop on SiteGround's features and took us through the solutions they've engineered to enhance the user experience.
Customer service has long been the company's claim to fame, behind custom solutions built to make the hosting experience as stress-free as possible. SiteGround engineered an in-house chat software that allows users to select and rate thoroughly vetted customer service agents with whom they've worked previously. The company wrote its own ticketing system, as well, which comprises an algorithm designed to select appropriate technical support representatives for specific tasks.
The end result is instant replies to phone calls and chats, and 10-minute responses to email tickets, all of which contributes to a 99.7% customer satisfaction rate.
For shared hosting, SiteGround conceived a one-of-a-kind server isolation system that prevents vulnerable servers from taking down entire networks. In place of VPS hosting, the company built its own cloud container platform, featuring thousands of containers and top-notch scalability and security. All SiteGround hosting service users benefit from a unique downtime prevention mechanism, which has helped SiteGround develop a reputation for stellar uptime rates: 99.996% annually and 99.999% monthly.
GoDaddy is exceptionally well-known in the hosting space, typically serving as site owners' introduction to the world of web hosting. The company makes it incredibly easy and affordable for folks to choose a domain name, sign up for hosting, and start building their online business or personal web property.
While known for its domain, email, and shared hosting services, GoDaddy offers options for virtual and dedicated servers as well. Pre-built templates come with the hosting company's basic WordPress offering, or upgrade to managed WordPress services for top support or help with your online store.
The company makes the migration process as seamless as possible, so you shouldn't shy away from scaling your site as your business needs grow; GoDaddy is a hosting home that will grow alongside you.
The user control options are pretty popular in the hosting space: your choice between the easy-to-use cPanel or Plesk control panels, plus root (administrative) access for more tech-savvy customers.
If you're particularly interested in webmail, GoDaddy offers an intuitive interface for keeping up with the unlimited email accounts you have available to you as a customer. Each email account comes with 256-bit encryption and enhanced privacy protection.
Customer support has been a focus of the GoDaddy team of late. Today, the team has an award-winning collection of experts on staff, readily available to handle customer phone calls and messages 24 hours a day, seven days a week. Luxury services like WordPress Premium Support and Website Security also add support ticketing functionality.
While GoDaddy is on hand to talk you through any issues, the team is also keeping an eye on your server (as well as other clients sharing your server). The hosting provider's around-the-clock security monitoring enables GoDaddy to guarantee uptime rates of 99.9% or better. This uptime rate is by no means outstanding in the industry, but for most end users, it's all that's required.
The bottom line is this: GoDaddy is a go-to domain web host for millions of users worldwide for a reason. The company maintains an ever-expanding network of users by offering blazing-fast load times, award-winning security and support, and a free domain registration when you sign up for a year-long plan. It's a great hosting deal, particularly for first-timers and small business owners, at a really great price point.
Providing hosting with the perfect balance of technological innovation and superior customer support, SiteGround offers a range of affordable hosting services to meet your needs. In addition to the expected cheap web hosting perks — a free website builder and unlimited bandwidth — the company specializes in custom-built tools to deliver strong and positive user experiences.
Although SiteGround prices itself on the high-end of the shared hosting spectrum, the upgraded SSD-powered infrastructure and additional perks make its service well worth the investment. In addition to included SSL certificate, daily backups, and a content delivery network, SiteGround delivers a top-notch blend of speed and security.
SiteGround developed its own ticketing system and custom chat software, allowing you to chat with trusted and capable representatives with whom you've had success in the past. The software takes in about 1,500 chats on any given day. The website itself receives about 1 million visitors per month, with users coming for both tutorials and knowledgebase articles written and updated by the tech support team.
Once a month, SiteGround tests competitors' and its own support levels with dummy accounts, measuring response times, attitude, and effectiveness. If a competitor is doing something well, SiteGround's team takes note and tries to improve its own services.
#5 out of 10 in Cheap Hosting reviews
A major pull factor for GoDaddy's hosting services is certainly the cost. It's hard to beat web hosting for a dollar per month, especially when the company includes a free domain name, control panel, impressively fast load times, and unlimited websites with most plans.
The company makes it not only affordable but super easy to get started on a shared hosting plan — for first-timers, bloggers, business owners, and others. You can choose a GoDaddy hosting plan based on your exact needs, with a range of options for disk space, email, processing power, and other resources.
If your site grows to need scalable and/or dedicated resources, the company's team makes that transition easy — but with most plans coming with unlimited storage and unmetered bandwidth, you should have plenty of room.
Virtual and dedicated servers can be provisioned in minutes, with root and cPanel access, and no re-provisioning is required for upgrades. All GoDaddy plans are equipped with the user control of cPanel (or Plesk, if you prefer). From cPanel, you can easily install and set up popular web applications for blogging and/or ecommerce.
A big name in the budget web hosting space, GoDaddy is consistently improving the performance of its servers, website, and services to offer a great customer experience. With cPanel control and 1-click installations for standard web apps, you can get your website up and running quickly.
The company's 24/7 security monitoring and DDoS protection allow you the comfort in knowing the professionals are making sure your site is online, loading quickly, and hacker-free. We do wish the web hosting provider would include a free SSL certificate with each shared plan, however.
All in all, the web hosting service comes with incredible power and peace of mind, at such a low price point, making GoDaddy quite a value deal.
#8 out of 9 in Dedicated Hosting reviews
Looking for seemingly limitless server resources that are easily accessible across the globe? Look no further than SiteGround's dedicated hosting. Featuring multiple datacenters based out of the US, Europe, and Asia, SiteGround's dedicated servers offer extreme accessibility, scalability, and security.
If you're interested in dedicated hosting, you're probably not new to the web hosting community, as hosting on dedicated servers is designed for site owners faced with extremely high traffic volumes. These customers are therefore in need of a server dedicated to providing blazing-fast page load speeds and mega-scale bandwidth for mission-critical websites and applications.
With dedicated servers, the key points to consider before choosing a host are bandwidth limitations, speed, and processor performance, as well as RAM and storage options. To ensure your account is secure, you'll also want to look into data protection, downtime prevention, and of course, network size and overall security.
SiteGround starts you off with Intel Xeon E3 or E5 processors, with a minimum of four CPU cores and eight threads. Customers receive at least 16GB of DDR3 memory, 480GB of SSD storage, and 10TB of bandwidth.
SiteGround uses the latest hardware while keeping replacement parts on-site for every model used. To reward loyal customers, the company regularly updates hardware with seamless transitions and zero downtime. Overall, SiteGround averages 99.999% uptime each month and 99.996% annually.
In terms of security, SiteGround was the first to implement a unique server isolation mechanism that protects servers from becoming compromised by a single, vulnerable account. The downtime prevention software they developed detects and resolves the majority of server issues instantaneously, while most hosts take up to 40 minutes to detect, triage, and react to security breaches.
GoDaddy dedicated server hosting plans feature managed support options, on-demand resources, and the intuitive user control of cPanel and Plesk. The company offers plans for Linux and Windows users, with a variety of options for operating systems, RAM, processing power, disk space, and hardware choices.
As a bare-metal solution, GoDaddy dedicated hosting gives customers 100% control over their server in a single-tenant environment. Unlimited bandwidth is always nice, as is the ability to choose between high-capacity HDDs and high-speed SSDs for storage. Site owners can also choose to host their server in datacenters in U.S. or Europe.
With the optional fully managed services, GoDaddy support is not only available around the clock to help you troubleshoot issues with your server but the team is keeping an eye on your server status.
The company offers a 99.9% uptime guarantee and premier DDoS protection, anti-hacking services, and other security add-ons. Each server comes with a free year of SSL certificate protection, and GoDaddy fully managed hosting customers benefit from the assurance that the experts will facilitate security patches and bug fixes regularly and on time.
Each dedicated hosting plan comes with Panopta monitoring for your server, application, and network services. Users can easily view uptime and system-level metrics like CPU, RAM, storage, or set up alerts and notifications.
With resource configurations customized to meet your needs, GoDaddy offers dedicated server hosting that you can grow your business with. The GoDaddy tech support team is available 24/7, guarding your site against malware, hackers, unexpected downtime, and DDoS threats.
Meanwhile, the company's support agents are handling any requests that come through the phone lines or chat portal. With on-demand resources and industry-leading page load speeds, GoDaddy is a dedicated host worthy of your consideration.
When it comes to VPS hosting, SiteGround does things a little differently. Instead of managing a typical virtual private server network, the company created its very own cloud platform built from the ground up. Although the services are similar to a VPS, with shell access included, it's much more scalable.
The hefty price tag certainly jumps out at potential customers, however, making SiteGround's cloud product a major investment. The company's top-tier infrastructure and customer support certainly back up the cost, but the platform may not be the right step for first-time VPS customers looking to take a small step beyond shared hosting.
That said, SiteGround's managed cloud hosting includes thousands of containers and is much faster than most products you'll find on the market. A single cloud instance can be provisioned, up, and running in seconds.
The container platform behind the cloud hosting isn't the only in-house technology the company has up its hosting sleeve. Instead of using third-party programs, SiteGround developers write almost all of the platform's software themselves.
Among SiteGround's many custom solutions is a unique server isolation system that shields servers from falling victim to the vulnerability of single, corrupted accounts. SiteGround was the first to develop such a mechanism.
The company also created its own backup system, which runs daily backups in about an hour; a downtime prevention mechanism that has yielded stellar uptime rates; and its proprietary SuperCacher, which offers four caching options for optimum load times.
With each custom innovation that SiteGround has engineered, customers have reported being pleasantly surprised by how much the technology simplifies their hosting experience. SiteGround's cloud hosting service is no different. The company offer all the hit features they're known for, plus the added scalability and security that surpasses most VPS hosting providers. If you're ready to move beyond shared hosting, and want to do so with a king of customer service and tech solutions, look no further than SiteGround's cloud hosting.
If you're looking to grow and scale your website, GoDaddy has you covered.
Plans also include a variety of control panels, led by cPanel and Plesk, so you can easily manage your hosting service with an intuitive graphical interface. The surprisingly powerful virtual servers can have up to 32GB RAM and 400GB of SSD storage that boasts three times faster page loads.
In addition to unlimited bandwidth and KVM virtualization, GoDaddy boasts global datacenters on four continents and tons of modern operating systems. Choose from platforms like CentOS, Ubuntu, and Windows Server.
Meanwhile, the GoDaddy team will monitor your server 24/7 to alert and ward off traffic with malicious intent. Customers will have to patch their operating system as needed, but GoDaddy provides around-the-clock hardware monitoring with failover solutions and snapshots to minimize downtime.
Panopta monitoring is also included with all semi- or fully managed VPS accounts, giving you a window into network and application services via easily configurable alerts and notifications.
The GoDaddy name may not immediately bring VPS hosting to mind. Nonetheless, GoDaddy's virtual server offerings include the security, support, worry-free fully managed services, and value combination that embodies the GoDaddy reputation in the hosting space.
For those who may not quite be ready to make the jump to a VPS plan, the hosting company's Business Hosting packages combine the best of both worlds: the amped-up power of a virtual private server with the ease and simplicity of shared hosting.
#3 out of 10 in WordPress Hosting reviews
Want a hassle-free, WordPress-optimized hosting service? SiteGround has thought of everything you need to get your site up and running. Starting with the essentials, users get free email accounts, site transfer, Cloudflare CDN, and cPanel license. Then the company makes it simple for you to start rolling out content by offering an easy, automated WordPress installation and a unique and powerful WordPress Starter program that walks site owners through site setup.
The custom tool helps customers choose from professionally designed themes and add key functionalities likee a contact form, online store, portfolio, or other content. Selections are automatically installed on the site, delivering a fully-functional website in minutes — without any tech expertise required.
SiteGround's WordPress hosting also features automatic updates to the core and plugins, with built-in, multi-layer WordPress caching built-in, as well. Users can easily test and deploy changes to their site with single-click staging, and Git is available for version control.
SiteGround's unique downtime prevention software monitors servers' statuses in real-time and resolves more than 90% of server issues instantly and automatically. Many competitors can take an average of five to 20 minutes to detect an issue, plus up to 20 minutes to react and resolve the exploit.
From in-house solutions on the technical side to warm and unwavering support from a customer service angle, SiteGround has crafted a complete package for any hosting need. For WordPress-specific hosting, the company offers popular perks you wouldn't get with other shared hosting providers. Get started with all of the awesome freebies and prepare to be blown away by SiteGround's commitment to building hosting solutions intended to make your WordPress experience easier than ever.
#10 out of 10 in WordPress Hosting reviews
As champions of low-cost, high-impact hosting, GoDaddy understandably offers a slew of services geared for all levels of WordPress users.
Starting with the company's basic shared hosting services, which start at $2.99 per month, each GoDaddy customer who signs up for an annual plan receive a free domain name and the power to control their site via the cPanel or Plesk control panels. From either of these interfaces, you can quickly install and set up the WordPress environment in one click at no additional cost.
GoDaddy's improved cPanel is configured with CageFS to protect your content and uses CloudLinux to keep your site's resources truly balanced. While you're busy adding content, photos, or products to your WordPress site, GoDaddy ensures that your web pages are loading quickly.
More serious WordPress users may prefer to step up to the web host's suite of optimized WordPress hosting plans, which feature an automatically installed SSL certificate, backups, and daily malware scans. Users can create and launch unlimited websites with most of these packages, and you can choose to automatically upgrade your plan as you need extra resources.
Even higher up, GoDaddy Pro Managed WordPress Hosting starts site owners with a delightful onboarding experience and one-click migration tool to make it easier than ever to get started. Once you configure your free CDN and built-in caching, you can take advantage of daily backups, automatic core updates, pre-built sites, and a staging environment to ensure your WordPress website is picture perfect.
#6 out of 10 in Website Builder Hosting reviews
Do you know you need to build a website but don't know where to begin? Well, SiteGround will give you not one, but two extremely popular and user-friendly options to create the online presence of your dream.
Plus, customers start off with unlimited email accounts, site traffic, and database storage options — all for free. Whether you're transferring a domain or want a relatively hands-off experience starting your very first site, you'll find helpful support at every turn.
SiteGround hosting includes easy installations for your choice of content management system, including WordPress, Joomla, Drupal, and Magento. The company's WordPress experts will even migrate your site for you — a seamless transition with zero downtime — or first-timers can benefit from their in-house setup wizard. Alternatively, SiteGround gives each customer access to the ultra-popular Weebly drag-and-drop site builder and hundreds of professional templates.
Once you're up and running, custom ticketing and chat systems have been engineered and implemented to provide you with pleasant and tech-savvy customer support 24 hours a day, seven days a week, 365 days a year.
SiteGround also conducts daily site backups, using an in-house system that can run backups in about an hour, compared to rival technologies that can take up to half a day to operate. Whether you're a hosting newbie or a site-building savant, you can trust SiteGround to provide you with a hosting and website-building combo that is simple to manage and pleasant to troubleshoot.
#4 out of 10 in Website Builder Hosting reviews
GoDaddy uses a custom website builder and easy access to dozens of content management systems to offer a user-friendly site-building solution to customers. Most of GoDaddy's hosting plans include these options at no additional cost. Plus, if you sign up for an annual hosting plan, this world-leading domain name registrar will include a GoDaddy domain for free.
The company's Websites + Marketing plans combine the GoDaddy website builder with built-in marketing tools to seamlessly integrate your website, social media, and online reviews to attract the most visitors. Even better, you can get started for free! To unlock the full publishing power, though, plans start around $10 per month.
You can save money by signing up for a shared hosting account, which will point you toward easy-to-use content management systems like WordPress, Joomla, and Drupal. You'll still get a lot of options for customizations and one-click installations but not quite the same drag-and-drop simplicity you'll find on most site builders.
Regardless of which you choose, the GoDaddy team is working around the clock to ensure your site will remain online and performing speedily while you worry about making your website beautiful and professional-looking.
The bottom line is that you can get started with multiple GoDaddy's website builder options for a dollar or less per month and choose from hundreds of theme options to start designing the site of your dreams.