With an impressive breadth of overall hosting services offered, SiteGround is a leading innovator in the hosting space — from custom software solutions to premier customer support. The company offers the full range of web hosting features, including a free Cloudflare CDN, cPanel with SSH access, and unlimited MySQL databases and bandwidth — not to mention prize-worthy customer support.
CEO Tenko Nikolov and CTO Ivo Tzenov, SiteGround Co-Founders, gave us the inside scoop on SiteGround's features and took us through the solutions they've engineered to enhance the user experience.
Customer service has long been the company's claim to fame, behind custom solutions built to make the hosting experience as stress-free as possible. SiteGround engineered an in-house chat software that allows users to select and rate thoroughly vetted customer service agents with whom they've worked previously. The company wrote its own ticketing system, as well, which comprises an algorithm designed to select appropriate technical support representatives for specific tasks.
The end result is instant replies to phone calls and chats, and 10-minute responses to email tickets, all of which contributes to a 99.7% customer satisfaction rate.
For shared hosting, SiteGround conceived a one-of-a-kind server isolation system that prevents vulnerable servers from taking down entire networks. In place of VPS hosting, the company built its own cloud container platform, featuring thousands of containers and top-notch scalability and security. All SiteGround hosting service users benefit from a unique downtime prevention mechanism, which has helped SiteGround develop a reputation for stellar uptime rates: 99.996% annually and 99.999% monthly.
Bluehost has long been a favorite of mine in the shared and WordPress hosting spaces. The company adheres to modern standards for hardware, and its customer support is fantastic. Bluehost’s shared server options will accommodate the vast majority of customers' hosting needs for a web presence. Once you outgrow the traffic allowances of shared web hosting, however, Bluehost excels in the VPS and dedicated hosting niches, too.
What makes Bluehost packages most appealing is the company's reputation for affordability and usability, which both web novices and veterans can appreciate. Added incentives, such as free domains, marketing credits, and unlimited emails, make this provider a bang-for-the-buck favorite throughout the hosting community.
For those just getting started, perhaps on their first website, we’d like to point out that Bluehost has revamped its user experience — beefing up the user-friendliness factor significantly in recent years. Users will find the dashboard and overall customer experience to be welcoming — about as non-daunting for newcomers as web hosting gets. If you’re looking for WordPress hosting specifically, whether on a shared, virtual, or dedicated server, you’ve come to the right host. Bluehost is one of the few providers endorsed by the WordPress Core team. Install the popular blogging platform in a single click via the control panel, or have the company's managed services team take care of it for you.
As previously mentioned, Bluehost also tops the charts in server hosting — offering fantastic performance at competitive prices. With two to four cores and guaranteed resources, your virtual or dedicated server will be performant, powerful, and online virtually 24/7. The Bluehost team leverages industry-leading open-source technologies, such as KVM and OpenStack, to eke out as much performance as possible, leaving you with the utmost flexibility and reliability. Sold? VPS and dedicated plans include instant provisioning because waiting for your server is so 2000s.
Providing hosting with the perfect balance of technological innovation and superior customer support, SiteGround offers a range of affordable hosting services to meet your needs. In addition to the expected cheap web hosting perks — a free website builder and unlimited bandwidth — the company specializes in custom-built tools to deliver strong and positive user experiences.
Although SiteGround prices itself on the high-end of the shared hosting spectrum, the upgraded SSD-powered infrastructure and additional perks make its service well worth the investment. In addition to included SSL certificate, daily backups, and a content delivery network, SiteGround delivers a top-notch blend of speed and security.
SiteGround developed its own ticketing system and custom chat software, allowing you to chat with trusted and capable representatives with whom you've had success in the past. The software takes in about 1,500 chats on any given day. The website itself receives about 1 million visitors per month, with users coming for both tutorials and knowledgebase articles written and updated by the tech support team.
Once a month, SiteGround tests competitors' and its own support levels with dummy accounts, measuring response times, attitude, and effectiveness. If a competitor is doing something well, SiteGround's team takes note and tries to improve its own services.
#1 out of 10 in Cheap Hosting reviews
If you’re looking for an affordable host, Bluehost is a solid, reputable choice; The company's low costs, coupled with its supremacy in the shared hosting arena, is what makes this provider such a valuable deal. The Bluehost name is listed toward the top of many of our reviews categories, and with good reason. The brand is known for excellent hardware configurations, a generous list of extras, and fantastic support and reliability — all at a price point that’s generally lower than the competition.
The speed and performance result from very modern hardware and a global content delivery network powered by Cloudflare. Bluehost also offers essentially unlimited everything, including storage, emails, and bandwidth, along with many other perks. For example, Bluehost includes a free domain and marketing credits to get your site off the ground — further adding to its value.
We rank Bluehost at or near the top for its WordPress, VPS, and dedicated options. You’ll be happy to note the company's incredibly competitive pricing across the board, so be sure to check out the brand's services.
We are convinced Bluehost has the goods to meet your hosting needs today and in the future, but more importantly, so is the company's support staff. The company offers a 30-day money-back guarantee should you become dissatisfied with any of its plans for any reason; however, we’re willing to bet you won’t be.
#8 out of 10 in Dedicated Hosting reviews
Looking for seemingly limitless server resources that are easily accessible across the globe? Look no further than SiteGround's dedicated hosting. Featuring multiple datacenters based out of the US, Europe, and Asia, SiteGround's dedicated servers offer extreme accessibility, scalability, and security.
If you're interested in dedicated hosting, you're probably not new to the web hosting community, as hosting on dedicated servers is designed for site owners faced with extremely high traffic volumes. These customers are therefore in need of a server dedicated to providing blazing-fast page load speeds and mega-scale bandwidth for mission-critical websites and applications.
With dedicated servers, the key points to consider before choosing a host are bandwidth limitations, speed, and processor performance, as well as RAM and storage options. To ensure your account is secure, you'll also want to look into data protection, downtime prevention, and of course, network size and overall security.
SiteGround starts you off with Intel Xeon E3 or E5 processors, with a minimum of four CPU cores and eight threads. Customers receive at least 16GB of DDR3 memory, 480GB of SSD storage, and 10TB of bandwidth.
SiteGround uses the latest hardware while keeping replacement parts on-site for every model used. To reward loyal customers, the company regularly updates hardware with seamless transitions and zero downtime. Overall, SiteGround averages 99.999% uptime each month and 99.996% annually.
In terms of security, SiteGround was the first to implement a unique server isolation mechanism that protects servers from becoming compromised by a single, vulnerable account. The downtime prevention software they developed detects and resolves the majority of server issues instantaneously, while most hosts take up to 40 minutes to detect, triage, and react to security breaches.
#4 out of 10 in Dedicated Hosting reviews
Built on modern technology, with a minimum of four cores per server, Bluehost offers reliable and flexible dedicated hosting options at an extremely reasonable price. We continually praise the company's shared hosting options for having fantastic hardware and a great management console, and the brand's dedicated server offerings are no different.
Designed and maintained in house, Bluehost servers rely on only the latest technologies. Beyond using open-source platforms like OpenStack to boost flexibility and performance, the company's most recent upgrade means all servers boast at least four CPU cores, 1TB of RAID-1 storage, and 5GB of available RAM. Each server is provisioned instantly and can be upgraded at any time with essentially just a few clicks.
One reason we’ll always consider Bluehost for our hosting needs is the company's fantastic 24/7 support team, which boasts a premium team of support agents who work directly with the engineers who have their hands on your machine. The expert technicians are incredibly helpful and available at a moment’s notice.
Already one of our favorite hosting companies, Bluehost is hard to pass up when you combine its fanatical support and the value offered in the brand's dedicated server hosting plans.
When it comes to VPS hosting, SiteGround does things a little differently. Instead of managing a typical virtual private server network, the company created its very own cloud platform built from the ground up. Although the services are similar to a VPS, with shell access included, it's much more scalable.
The hefty price tag certainly jumps out at potential customers, however, making SiteGround's cloud product a major investment. The company's top-tier infrastructure and customer support certainly back up the cost, but the platform may not be the right step for first-time VPS customers looking to take a small step beyond shared hosting.
That said, SiteGround's managed cloud hosting includes thousands of containers and is much faster than most products you'll find on the market. A single cloud instance can be provisioned, up, and running in seconds.
The container platform behind the cloud hosting isn't the only in-house technology the company has up its hosting sleeve. Instead of using third-party programs, SiteGround developers write almost all of the platform's software themselves.
Among SiteGround's many custom solutions is a unique server isolation system that shields servers from falling victim to the vulnerability of single, corrupted accounts. SiteGround was the first to develop such a mechanism.
The company also created its own backup system, which runs daily backups in about an hour; a downtime prevention mechanism that has yielded stellar uptime rates; and its proprietary SuperCacher, which offers four caching options for optimum load times.
With each custom innovation that SiteGround has engineered, customers have reported being pleasantly surprised by how much the technology simplifies their hosting experience. SiteGround's cloud hosting service is no different. The company offer all the hit features they're known for, plus the added scalability and security that surpasses most VPS hosting providers. If you're ready to move beyond shared hosting, and want to do so with a king of customer service and tech solutions, look no further than SiteGround's cloud hosting.
#6 out of 10 in VPS Hosting reviews
When comparing the performance versus price of VPS plans, Bluehost brings supreme value to the table. In addition to competitive pricing, the company offers premium support and excellent uptime compared with other VPS options in the industry. If you’ve outgrown shared hosting, or need the flexibility and security of a VPS, Bluehost is a great choice.
Bluehost’s virtual servers boast several benefits compared to standard shared hosting and other VPS offerings. The first is speed; Bluehost offers your choice of two or four cores and 4GB to 16GB of RAM with guaranteed resources, so you have the power you need when you need it. The second perk is security; Bluehost offers redundant storage and optional SiteLock protection to secure your data.
For those new to VPS hosting who may not know exactly what is needed, Bluehost makes it incredibly easy and seamless to switch between plans to find the perfect package for you. The company's enhanced cPanel interface enables users to instantly adjust computing resources. If you have questions or need some advice, Bluehost's wonderful support staff is standing by to assist 24/7.
Founded in 2003, Bluehost has long been a hosting innovator and leader. Today, the company powers more than 2 million websites and carries the official seal of approval given by the WordPress.org team for managed WordPress services hosted on their VPS platform. With years of experience, competitive pricing, and excellent support, Bluehost is a pick you can take to the bank in the VPS hosting space.
#5 out of 10 in WordPress Hosting reviews
Want a hassle-free, WordPress-optimized hosting service? SiteGround has thought of everything you need to get your site up and running. Starting with the essentials, users get free email accounts, site transfer, Cloudflare CDN, and cPanel license. Then the company makes it simple for you to start rolling out content by offering an easy, automated WordPress installation and a unique and powerful WordPress Starter program that walks site owners through site setup.
The custom tool helps customers choose from professionally designed themes and add key functionalities likee a contact form, online store, portfolio, or other content. Selections are automatically installed on the site, delivering a fully-functional website in minutes — without any tech expertise required.
SiteGround's WordPress hosting also features automatic updates to the core and plugins, with built-in, multi-layer WordPress caching built-in, as well. Users can easily test and deploy changes to their site with single-click staging, and Git is available for version control.
SiteGround's unique downtime prevention software monitors servers' statuses in real-time and resolves more than 90% of server issues instantly and automatically. Many competitors can take an average of five to 20 minutes to detect an issue, plus up to 20 minutes to react and resolve the exploit.
From in-house solutions on the technical side to warm and unwavering support from a customer service angle, SiteGround has crafted a complete package for any hosting need. For WordPress-specific hosting, the company offers popular perks you wouldn't get with other shared hosting providers. Get started with all of the awesome freebies and prepare to be blown away by SiteGround's commitment to building hosting solutions intended to make your WordPress experience easier than ever.
#2 out of 10 in WordPress Hosting reviews
Aimed at personal bloggers and first-time users, Bluehost’s WordPress hosting packages are a great alternative to simple shared hosting. These service come at a premium, compared to Bluehost’s standard shared plans, but the WordPress optimization and platform-specific resources are arguably worth the cost.
Built on top of their VPS platform, Bluehost's WordPress managed hosting, though not as customizable as others, focuses on simplicity and speed. Their interface is easy to navigate and the instant provisioning allows for speedy setup. Integrated features, such as the MOJO Marketplace and ManageWP, are nice touches as well.
Though simple by design, Bluehost isn’t shorting you on some of the more important technical features. Integrated W3 caching, SiteLock security, and a CDN are standard across all WordPress packages. It’s also important to note that data backups are automated and resources are guaranteed.
Formed in 2003, Bluehost has long been one of the foremost shared hosts on the planet, and they now power more than two million websites. What’s more, Bluehost is on a short list of providers with the official WordPress seal of approval, doled out by the WordPress Core team. With an experienced team, competitive pricing, and always-there support, Bluehost is King when it comes to WordPress hosting services.
#6 out of 10 in Website Builder Hosting reviews
Do you know you need to build a website but don't know where to begin? Well, SiteGround will give you not one, but two extremely popular and user-friendly options to create the online presence of your dream.
Plus, customers start off with unlimited email accounts, site traffic, and database storage options — all for free. Whether you're transferring a domain or want a relatively hands-off experience starting your very first site, you'll find helpful support at every turn.
SiteGround hosting includes easy installations for your choice of content management system, including WordPress, Joomla, Drupal, and Magento. The company's WordPress experts will even migrate your site for you — a seamless transition with zero downtime — or first-timers can benefit from their in-house setup wizard. Alternatively, SiteGround gives each customer access to the ultra-popular Weebly drag-and-drop site builder and hundreds of professional templates.
Once you're up and running, custom ticketing and chat systems have been engineered and implemented to provide you with pleasant and tech-savvy customer support 24 hours a day, seven days a week, 365 days a year.
SiteGround also conducts daily site backups, using an in-house system that can run backups in about an hour, compared to rival technologies that can take up to half a day to operate. Whether you're a hosting newbie or a site-building savant, you can trust SiteGround to provide you with a hosting and website-building combo that is simple to manage and pleasant to troubleshoot.
#5 out of 10 in Website Builder Hosting reviews
With Bluehost, new site owners have the drag-and-drop simplicity of the Weebly website builder and goMobi mobile site builder at their fingertips. This makes launching a new online brand, store, or personal site from scratch relatively painless. Sure, site building has its headaches for newbies, but the Bluehost team is ready and willing to assist you every step of the way.
To help prime your site launch for success, Bluehost offers a plethora of unlimited freebies, including a free domain, domain hosting, email hosting, and unlimited storage, bandwidth, and databases. This, coupled with several options for site building services, is everything a new website owner needs to get started — and the cost is hard to beat.
If WYSIWYG (what you see is what you get) isn’t for you, perhaps a CMS option sounds appealing. Choose from the most popular content management and blogging software, including Joomla, Drupal, and WordPress, and download and install with a single click. Some Bluehost plans have even been customized to cater to WordPress — and their WordPress services have been endorsed by the WordPress team.
For quick, cheap, and easy site building — backed by one of the web’s most reliable web hosts — you can’t go wrong in choosing Bluehost.