Disclosure: When you sign up through links on our site, we often earn referral fees from partners. For more information, see our ad disclosure and review policy.
With an impressive breadth of overall hosting services offered, SiteGround is a leading innovator in the hosting space — from custom software solutions to premier customer support.
The company offers the full range of web hosting features, including a free Cloudflare CDN, cPanel with SSH access, and unlimited MySQL databases and bandwidth — not to mention prize-worthy customer support.
CEO Tenko Nikolov and CTO Ivo Tzenov, SiteGround Co-Founders, gave us the inside scoop on SiteGround's features and took us through the solutions they've engineered to enhance the user experience.
Customer service has long been the company's claim to fame, behind custom solutions built to make the hosting experience as stress-free as possible. SiteGround engineered an in-house chat software that allows users to select and rate thoroughly vetted customer service agents with whom they've worked previously.
The company wrote its own ticketing system, as well, which comprises an algorithm designed to select appropriate technical support representatives for specific tasks.
The end result is instant replies to phone calls and chats, and 10-minute responses to email tickets, all of which contributes to a 99.7% customer satisfaction rate.
For shared hosting, SiteGround conceived a one-of-a-kind server isolation system that prevents vulnerable servers from taking down entire networks.
In place of VPS hosting, the company built its own cloud container platform, featuring thousands of containers and top-notch scalability and security.
All SiteGround hosting service users benefit from a unique downtime prevention mechanism, which has helped SiteGround develop a reputation for stellar uptime rates: 99.996% annually and 99.999% monthly.
We absolutely adore WP Engine as a hosting company, but there's one huge reason we can't recommend it to everyone: It's exclusively built for WordPress users. If you are a WordPress fan, then read on!
If not, you'll want to try one of our other recommendations. If you care enough about your WordPress site — its security, scalability, load time, and uptime — to spend upward of $15 per month on it, then WP Engine is an ideal choice for you. It'd be tough to make a strong case arguing otherwise.
Although WP Engine's price tag may scare off newbies, those who know WordPress will attest to the impressiveness of WP Engine's proprietary platform.
Always updated with the latest hardware to maximize server performance, WP Engine boasts a market-leading software layer built exclusively for WordPress users. This includes the company's own caching system to ensure your site loads super quickly for visitors, a one-click staging area, and constant security monitoring to ward off online threats.
For beginners, installing a WordPress theme and getting a site up and running couldn't be easier. For more experienced folks, WP Engine's advanced features, such as single-click development staging areas, Git integration, multiple server locations, CDN compatibility, and a ton of other niceties, can't be beat.
These features make the monthly price worthwhile, compared to what the more economically competitive hosts offer.
#7 out of 10 in Cheap Hosting reviews
Providing hosting with the perfect balance of technological innovation and superior customer support, SiteGround offers a range of affordable hosting services to meet your needs.
In addition to the expected cheap web hosting perks — a free website builder and unlimited bandwidth — the company specializes in custom-built tools to deliver strong and positive user experiences.
Although SiteGround prices itself on the high-end of the shared hosting spectrum, the upgraded SSD-powered infrastructure and additional perks make its service well worth the investment. In addition to included SSL certificate, daily backups, and a content delivery network, SiteGround delivers a top-notch blend of speed and security.
SiteGround developed its own ticketing system and custom chat software, allowing you to chat with trusted and capable representatives with whom you've had success in the past.
The software takes in about 1,500 chats on any given day. The website itself receives about 1 million visitors per month, with users coming for both tutorials and knowledgebase articles written and updated by the tech support team.
Once a month, SiteGround tests competitors' and its own support levels with dummy accounts, measuring response times, attitude, and effectiveness. If a competitor is doing something well, SiteGround's team takes note and tries to improve its own services.
When it comes to VPS hosting, SiteGround does things a little differently. Instead of managing a typical virtual private server network, the company created its very own cloud platform built from the ground up.
Although the services are similar to a VPS, with shell access included, it's much more scalable. The hefty price tag certainly jumps out at potential customers, however, making SiteGround's cloud product a major investment.
The company's top-tier infrastructure and customer support certainly back up the cost, but the platform may not be the right step for first-time VPS customers looking to take a small step beyond shared hosting.
That said, SiteGround's managed cloud hosting includes thousands of containers and is much faster than most products you'll find on the market.
A single cloud instance can be provisioned, up, and running in seconds. The container platform behind the cloud hosting isn't the only in-house technology the company has up its hosting sleeve.
Instead of using third-party programs, SiteGround developers write almost all of the platform's software themselves. Among SiteGround's many custom solutions is a unique server isolation system that shields servers from falling victim to the vulnerability of single, corrupted accounts.
SiteGround was the first to develop such a mechanism. The company also created its own backup system, which runs daily backups in about an hour; a downtime prevention mechanism that has yielded stellar uptime rates; and its proprietary SuperCacher, which offers four caching options for optimum load times.
With each custom innovation that SiteGround has engineered, customers have reported being pleasantly surprised by how much the technology simplifies their hosting experience.
SiteGround's cloud hosting service is no different.
The company offers all the hit features they're known for, plus the added scalability and security that surpasses most VPS hosting providers. If you're ready to move beyond shared hosting, and want to do so with a king of customer service and tech solutions, look no further than SiteGround's cloud hosting.
#2 out of 8 in WordPress Hosting reviews
Want a hassle-free, WordPress-optimized hosting service? SiteGround has thought of everything you need to get your site up and running.
Starting with the essentials, users get free email accounts, site transfer, Cloudflare CDN, and cPanel license. Then the company makes it simple for you to start rolling out content by offering an easy, automated WordPress installation and a unique and powerful WordPress Starter program that walks site owners through site setup.
The custom tool helps customers choose from professionally designed themes and add key functionalities likee a contact form, online store, portfolio, or other content. Selections are automatically installed on the site, delivering a fully-functional website in minutes — without any tech expertise required.
SiteGround's WordPress hosting also features automatic updates to the core and plugins, with built-in, multi-layer WordPress caching built-in, as well. Users can easily test and deploy changes to their site with single-click staging, and Git is available for version control.
SiteGround's unique downtime prevention software monitors servers' statuses in real-time and resolves more than 90% of server issues instantly and automatically.
Many competitors can take an average of five to 20 minutes to detect an issue, plus up to 20 minutes to react and resolve the exploit.
From in-house solutions on the technical side to warm and unwavering support from a customer service angle, SiteGround has crafted a complete package for any hosting need.
For WordPress-specific hosting, the company offers popular perks you wouldn't get with other shared hosting providers. Get started with all of the awesome freebies and prepare to be blown away by SiteGround's commitment to building hosting solutions intended to make your WordPress experience easier than ever.
With prices much higher than many WordPress users are accustomed to seeing, we understand that WP Engine may not be for everybody. But for those developers, designers, agencies, and growing businesses passionate about website performance, stability, and cutting-edge WordPress features, WP Engine will be a godsend.
Installing WordPress, setting up a theme, and moving a site from development to staging to production is simple for beginners.
The company's 2018 acquisition of StudioPress, the makers of the ultra-popular Genesis theme framework, further solidified customers' design options and WP Engine's involvement in the WordPress community.
More experienced users will appreciate the single-click staging areas, Git integration, choice of server locations, CDN compatibility, and other niceties. Plus, don't forget available add-ons for WordPress Multisite, geotargeting, and edge security.
These luxurious features make the higher-end monthly price exceedingly worthwhile. Plus, the built-in caching system allows WP Engine sites to outperform almost all other WordPress sites without the use of plugins, meaning you can focus more on your content and design and let the experts at WP Engine focus on maintaining your site's ridiculously great performance.
#6 out of 9 in Website Builder Hosting reviews
Do you know you need to build a website but don't know where to begin? Well, SiteGround will give you not one, but two extremely popular and user-friendly options to create the online presence of your dream.
Plus, customers start off with unlimited email accounts, site traffic, and database storage options — all for free.
Whether you're transferring a domain or want a relatively hands-off experience starting your very first site, you'll find helpful support at every turn.
SiteGround hosting includes easy installations for your choice of content management system, including WordPress, Joomla, Drupal, and Magento. The company's WordPress experts will even migrate your site for you — a seamless transition with zero downtime — or first-timers can benefit from their in-house setup wizard.
Alternatively, SiteGround gives each customer access to the ultra-popular Weebly drag-and-drop site builder and hundreds of professional templates.
Once you're up and running, custom ticketing and chat systems have been engineered and implemented to provide you with pleasant and tech-savvy customer support 24 hours a day, seven days a week, 365 days a year.
SiteGround also conducts daily site backups, using an in-house system that can run backups in about an hour, compared to rival technologies that can take up to half a day to operate.
Whether you're a hosting newbie or a site-building savant, you can trust SiteGround to provide you with a hosting and website-building combo that is simple to manage and pleasant to troubleshoot.