13 Best HIPAA-Compliant Hosting Services (2018): Cloud & Servers

13 Best HIPAA-Compliant Hosting Services (2018): Cloud & Servers

Remember playing Operation? The high-stakes, hand-wringing, pressure-packed game of hand-eye coordination has players trembling as they concentrate on removing Calamity Sam’s various ailments without being shot into the ceiling with surprise when the buzzer inevitably sounds.

But real-life doctors don’t need to fret so much when choosing a web hosting service compliant with the healthcare industry’s data privacy and security regulations. The Health Insurance Portability and Accountability Act of 1996, more commonly known as HIPAA, lays out strict requirements for electronic healthcare transactions and access to data.

The stringent prescriptions can make high-quality, affordable hosting tough to find, but we’ve compiled a list of the perfect hosting treatment plans for a variety of needs. Take a look at our recommendations below — doctor’s orders.

Best Overall HIPAA-Compliant Web Hosting

Why beat around the bush? For those of you who have heard of HIPAA and have a basic understanding of what you’re looking for (or don’t and just want a quick answer), allow us to introduce you to Liquid Web. One of our all-time favorite providers, Liquid Web is one of few mainstream hosts that offer HIPAA-compliant services to healthcare professionals in a way that presents the complex infrastructure in a nicely wrapped and managed luxury package.

The company delivers the high-stakes hosting through managed and cloud dedicated servers, as well as cloud-based virtual private servers. Customers can choose between two pre-configured HIPAA-friendly plans or work with Liquid Web’s specialists to concoct a customized plan. The company combines its long-standing reputation of immensely knowledgeable and responsive support teams with the extensive administrative, physical, and technical safeguards needed to store, transmit, and protect sensitive patient data. Take a look at Liquid Web’s standard dedicated server features to get a good sense of the features available, or click on the button below to learn more about HIPAA-compliant hosting more specifically.

1.
LiquidWeb.com

Liquid Web review

Monthly Starting Price $79.98

  • 100% network and power uptime guarantees
  • Custom configurations, SSDs, and instant provisioning
  • Auto-migrations, backups, and 24/7 Sonar Monitoring™
  • Block/object storage and load balancer add-ons
  • Our visitors pay $79.98/month! (usually $189/month)
  • Get started on Liquid Web now.

DEDICATED
RATING

4.9
★★★★★

Liquid Web: Our Expert's Review

Setup time: 8 minutes
Alexandra Leslie (HostingAdvice.com): Liquid Web's strong suit is their managed dedicated server hosting. They own and operate three state-of-the-art datacenters in the US and have over 50 developers working tirelessly to build and maintain custom solutions for added performance and... Go to full review »
Money Back Guarantee Disk Space Domain Name Dedicated Hosting Plans
N/A 211 GB - 1,775 GB SSD New or Transfer www.liquidweb.com/dedicated

What are HIPAA-Compliant Hosting Requirements?

With the quick answer out of the way, let’s dive into more details about what exactly HIPAA compliance means and who needs it. In addition to protecting health insurance coverage for workers and their families and setting guidelines for various types of plans, the legislation sets out national standards for electronic healthcare transactions and patient records. HIPAA covers a wide range of personally identifiable information, ranging from appointments, treatment plans, healthcare records, medical histories, and other related data.

The most important stipulations are found in the privacy and security sections, where those responsible for storing, control, disposing, and providing access to medical records must meet certain precautions. HIPAA also requires the healthcare providers obtain sufficient assurances that any businesses related to the data oversight are acting in accordance with the laws — formalized in a Business Associate Agreement. That means hosting providers must go on the record as stating their infrastructure is compliant, sharing responsibility with the healthcare organization.

Best HIPAA-Compliant “Cloud” Web Hosting

You may see a bit of a trend throughout this article. Liquid Web again comes out on top for its HIPAA-compliant cloud hosting options. In addition to the somewhat common cloud technology powering its VPS platform, the company also offers private cloud infrastructure and an intriguing cloud version of its dedicated servers.

Image of a row of servers in a datacenter

Cloud hosting relies on several servers, enhancing network stability and scalability.

The latter combines the processing power and computing resources of traditional bare-metal services with the instant provisioning and scalability cloud networks provide. Customers can enjoy complete transparency and security — critical attributes when it comes to meeting HIPAA requirements.

The same can be said for Liquid Web private clouds, which give healthcare organizations the ability to build entire cloud infrastructures to specific business, security, and compliance needs — without the challenges of more public or shared environments. Sift through Liquid Web’s cloud products in our review below:

2.
LiquidWeb.com

Liquid Web review

Monthly Starting Price $29.50

  • $49 off cloud (VPS) servers for HostingAdvice users
  • Cloudflare CDN, DDoS protection, and built-in backups
  • Automatic migrations and instant provisioning
  • Performance-boosting SSDs and cloud-level flexibility
  • 24/7 Heroic Support®
  • Get started on Liquid Web now.

CLOUD
RATING

4.8
★★★★★

Liquid Web: Our Expert's Review

Setup time: 7 minutes
Alexandra Leslie (HostingAdvice.com): Liquid Web balances managed services and hardware power with cloud flexibility — a brilliant solution in cloud hosting. Their packages include instant provisioning, CloudFlare CDN, built-in backups, and, of course, the reliability of the Heroic Support®... Go to full review »
Money Back Guarantee Disk Space Domain Name Cloud Hosting Plans
N/A 50 GB - 1.6 TB SSD FREE (1 year) www.liquidweb.com/cloud

See other top-rated cloud hosts »

Best HIPAA-Compliant “Dedicated Server” Web Hosting

In addition to the cloud-powered dedicated servers, Liquid Web can also make its regular bare-metal offerings compliant with HIPAA regulations. We’ve long been big fans of this product range, having proclaimed Liquid Web as having the best dedicated servers for several years running.

Liquid Web’s single-tenant servers are housed in datacenters the company owns and operates, giving customers the highest level of performance and security. Each machine is customizable and built-to-order with a wide range of Linux or Windows operating systems. Even base servers come with proactive monitoring and ServerSecure hardening, along with support from what the company dubs the “Most Helpful Humans in Hosting.”

Liquid Web guarantees 100% network and uptime guarantee — why not give them a look by examining our review below?

3.
LiquidWeb.com

Liquid Web review

Monthly Starting Price $79.98

  • 100% network and power uptime guarantees
  • Custom configurations, SSDs, and instant provisioning
  • Auto-migrations, backups, and 24/7 Sonar Monitoring™
  • Block/object storage and load balancer add-ons
  • Our visitors pay $79.98/month! (usually $189/month)
  • Get started on Liquid Web now.

DEDICATED
RATING

4.9
★★★★★

Liquid Web: Our Expert's Review

Setup time: 8 minutes
Alexandra Leslie (HostingAdvice.com): Liquid Web's strong suit is their managed dedicated server hosting. They own and operate three state-of-the-art datacenters in the US and have over 50 developers working tirelessly to build and maintain custom solutions for added performance and... Go to full review »
Money Back Guarantee Disk Space Domain Name Dedicated Hosting Plans
N/A 211 GB - 1,775 GB SSD New or Transfer www.liquidweb.com/dedicated

See other top-rated dedicated server hosts »

Best HIPAA-Compliant “FTP” Web Hosting

You guessed it — Liquid Web is again our choice for reliable and secure file transfers. If you need to share patient files or other sensitive health information, your infrastructure’s FTP server and software need to adhere to the same strict regulations.

In addition to unique user identifications and authentications, HIPAA-compliant file transfers must meet various encryption standards and audit controls. Because Liquid Web added more iron-clad features to its ServerSecure platform for HIPAA-compliant hosting, healthcare providers and insurance companies are covered when it comes to FTP.

The company ensures all technical controls, backup management, safeguards, and physical security policies are in place so your data is secured to industry standards. A third-party firm recently confirmed Liquid Web’s HIPAA and HITECH compliance, the latter of which mandates privacy and security audits to determine if a company’s infrastructure meets HIPAA requirements. Click on our reviews below to have a Liquid Web expert help you securely transfer files.

4.
LiquidWeb.com

Liquid Web review

Monthly Starting Price $29.50

  • Only pay for resources you use with daily billing
  • 5TB of outgoing bandwidth and FREE incoming bandwidth
  • API access and cPanel available
  • Instant provisioning and SSD speed
  • FREE Storm® Firewall and real-time server monitoring
  • Get started on Liquid Web now.

VPS
RATING

4.8
★★★★★

Liquid Web: Our Expert's Review

Setup time: 7 minutes
Alexandra Leslie (HostingAdvice.com): It's no secret by now that Liquid Web is known for best-in-class technology and reliability that exceeds expectations (from uptime to technical support). Their VPSs embody that reputation to its fullest — including a new Managed WordPress product (Hop one... Go to full review »
Money Back Guarantee Disk Space Domain Name VPS Hosting Plans
N/A 50 GB - 1.6 TB SSD FREE (1 year) www.liquidweb.com/vps

See other top-rated FTP hosts »

Best HIPAA-Compliant “Email” Hosting

Perhaps surprisingly, email messages are an approved method of sending and receiving patient health information. According to the HIPAA Journal, however, the topic has been hotly debated — particularly since revisions to HIPAA were introduced in 2013 that introduced several requirements to consider sending and receiving email messages secure.

Organizations need to control access, audits, and data integrity, along with authenticating identities and transmission security. The rules are in place to limit the accessibility of sensitive information, monitor how patient data is communicated, and protect the messages from unauthorized access during transmitting.

Illustration of envelopes entering a mailbox

HIPAA-compliant email emphasizes encryption, audits, and integrity controls to protect sensitive information during transit.

GoDaddy, the grand poobah of domain registrations and beginner-friendly web hosting, offers impressively robust and secure email hosting services. The company’s top two plans for Microsoft Office 365, Business Premium and Premium Security, are eligible for HIPAA compliance. Once a plan is purchased, customers simply need to activate their mailbox, agree to the Office 365 Business Associate Agreement, and provide their contact information.

We appreciate how GoDaddy simplifies something so complex and complicated. On the surface, HIPAA-compliant email services don’t function any differently than regular email — all the security and privacy features run in the background, and GoDaddy’s specially trained team of HIPAA experts are on standby to help answer any questions. Read our review below to find out more:

5.
GoDaddy.com

GoDaddy review

Monthly Starting Price $1.00

  • Professional email solutions hosted at your domain
  • Microsoft Outlook and Office 365 available
  • World-class data security and spam filtering
  • HIPAA-compliance features with premium plans
  • 99.9% uptime guaranteed
  • Get started on GoDaddy now.

EMAIL
RATING

4.9
★★★★★

GoDaddy: Our Expert's Review

Setup time: 4 minutes
Ryan Frankel (HostingAdvice.com): Arguably the most noteworthy name in domain and email hosting, GoDaddy touts premium, affordable email and productivity solutions for personal use and businesses of all sizes. Whether you just need a couple gigs of email storage or a robust hosted email server... Go to full review »
Money Back Guarantee Disk Space Domain Name Email Hosting Plans
30 days 100 GB - Unlimited FREE (w/ annual plans) www.godaddy.com/email

See other top-rated email hosts »

Best HIPAA-Compliant “Database” Hosting

For researchers, app developers, or organizations that aren’t necessarily looking to host a website, database hosting will be a more relevant service. To run the perfectly optimized and protected database server, you’ll want to look for a large amount of storage space, impressive performance, high-speed data transfers, and ultra-reliable availability. Adding the HIPAA protections means you’ll want added control and security measures. All together, a dedicated server will likely be your best bet.

Liquid Web’s preconfigured HIPAA plans enable customers to run a separate database server, configured in either Linux or Window operating systems. An optional plugin allows you to make continuous backups of MySQL databases, and Windows users will likely appreciate the company’s Microsoft SQL Database-as-a-Service add-on that leverages cloud hosting to reduce the overhead or strain on your primary server.

6.
LiquidWeb.com

Liquid Web review

Monthly Starting Price $79.98

  • 100% network and power uptime guarantees
  • Custom configurations, SSDs, and instant provisioning
  • Auto-migrations, backups, and 24/7 Sonar Monitoring™
  • Block/object storage and load balancer add-ons
  • Our visitors pay $79.98/month! (usually $189/month)
  • Get started on Liquid Web now.

DEDICATED
RATING

4.9
★★★★★

Liquid Web: Our Expert's Review

Setup time: 8 minutes
Alexandra Leslie (HostingAdvice.com): Liquid Web's strong suit is their managed dedicated server hosting. They own and operate three state-of-the-art datacenters in the US and have over 50 developers working tirelessly to build and maintain custom solutions for added performance and... Go to full review »
Money Back Guarantee Disk Space Domain Name Dedicated Hosting Plans
N/A 211 GB - 1,775 GB SSD New or Transfer www.liquidweb.com/dedicated

See other top-rated MySQL hosts »

Best of the Rest for HIPAA-Compliant Website Hosting

If Liquid Web and GoDaddy don’t strike your fancy, never fear — here are a handful of other hosting providers who may have the HIPAA-compliant services you’re looking for at a price point you can afford. Whether you’re looking for the supreme scalability of Amazon Web Services to premium managed services through Rackspace or the laser-like focus on compliance from a specialized provider like HOSTING, we’ve got you covered.

7. Amazon Web Services

Among the largest web hosting companies in the world, Amazon Web Services helps healthcare providers, payers, and IT professionals meet HIPAA and HITECH standards using the HITRUST Common Security Framework. The platform consolidates relevant regulations and standards into a single overarching framework that can be adapted based on the organization’s size, existing systems, and other requirements.

Screenshot of Amazon Web Services HIPAA-compliant hosting

The world’s leading cloud provider, Amazon Web Services is a robust option that provides ultimate scalability and reliability.

AWS is not the easiest platform to learn and architect, but the utility-based cloud network boasts computing resources, scalability, and reliability that are second to none. Because monthly costs are based on the resources used and don’t include much in the way of customer support, we recommend partnering with a managed AWS provider to build and deploy cloud instances that meet your needs effectively and efficiently.

8. Rackspace

Another trusted name in the web hosting industry, Rackspace traces its roots back to a Texas garage in 1996. Now, more than half of the Fortune 100 trust the San Antonio-based managed services provider to deliver high-class infrastructure and high-touch support. Rackspace focuses on managed cloud and dedicated servers from a variety of vendors.

Screenshot of Rackspace HIPAA-compliant hosting

Experts at Rackspace provide the full range of public, private, hybrid, and multi-cloud services from a variety of platforms.

Rackspace’s end-to-end HIPAA compliance entails customized designs, build, and implementations, along with regular reviews of cloud and dedicated environments to ensure you meet regulations in the most optimized manner. The company includes its signature Fanatical Support™ along with around-the-clock monitoring, comprehensive server and database management, and thorough network administration.

9. HOSTING

With a bevy of compliance-minded cloud solutions — and the world’s most direct domain name — HOSTING’s Healthcare Cloud is an all-in-one secure and managed cloud platform that meets or exceeds HIPAA and PCI regulations. In addition to making sensitive information both accessible and protected, HOSTING also offers desktop software to improve staff productivity and patient care and advanced data security solutions.

Screenshot of HOSTING HIPAA-compliant hosting

HOSTING backs up its HIPAA-compliant hosting with a 100% guarantee that customers will pass their audits.

While most hosting providers concentrate on uptime guarantees and service-level agreements, HOSTING goes a step further in flat-out promising that its customers will pass their compliance audits. The company’s compliance team ushers clients through more than 400 audits each year and boast a 100% success rate. If an issue is ever uncovered, HOSTING will provide the additional services and solutions for free or issue a full refund.

10. Atlantic.Net

Founded by students at the University of Florida in 1994, Atlantic.Net specializes in simplifying complex technologies. The company combines web and database hosting technologies with top-tier disaster recovery and managed services offerings to give customers a stress-free path to compliance. Website, database, and storage servers are available in both dedicated and cloud environments that have been independently audited and approved.

Screenshot of Atlantic.Net HIPAA-compliant hosting

Atlantic.Net got its start in Gainesville, Florida — just one block from HostingAdvice headquarters.

Atlantic.Net includes a 100% uptime guarantee with its services, along with security and privacy features such as firewalls, encrypted VPN, offsite backups, multi-factor authentication, SSL certificates, and SSAE 18 certification. The company runs several datacenters in New York, London, Toronto, San Francisco, Dallas, and at company headquarters in Orlando.

11. SingleHop

SingleHop founders Zak Boca and Dan Ushman got their start in shared hosting and quickly formed SingleHop as the answer to customers lamenting the need to grow into the added resources and control of cloud and dedicated servers. Since 2006, the Chicago-based hosting provider continues to innovate through high levels of automation and server management.

Screenshot of SingleHop HIPAA-compliant hosting

SingleHop partners with AlertLogic to deliver the utmost managed hosting and security services.

SingleHop partners with compliance leader AlertLogic to deliver HIPAA-compliant hosting and offers prospective clients a free 30-minute review of their needs and potential hosting strategies. The company’s custom-built solutions exist in fully isolated, single-tenant platforms and feature event logging, user account management, intrusion detection, DDoS mitigation, and additional security features.

12. OVH

The only European hosting provider to crack our list, OVH is a family-founded business that operates more than 27 datacenters in 19 countries, containing more than 300,000 servers. Headquartered in Roubaix, France, OVH has more than enough resources to deliver high-performance computing for high-traffic websites and applications.

Screenshot of OVH HIPAA-compliant hosting

French hosting provider OVH offers a global cloud presence based on maximizing performance, value, and security.

OVH delivers HIPAA-compliant hosting via vCloud Air, a hosted private cloud software-defined datacenter that helps customers boost flexibility, security, and flexibility. OVH’s hosting is compatible with a wide range of mobile devices and clinical workstations and decreases potential attack vectors with the micro-segmentation of workloads.

13. Colocation America

Focused on bare-metal servers and forward-thinking datacenters, Colocation America provides the framework for tech-minded organizations to set up and maintain HIPAA-compliant environments exactly in line with their specific needs. The company revamped its datacenters to meet all 19 HIPAA requirements, including a dedicated firewall, diligent monitoring, encryption, and a fully documented disaster recovery plan.

Screenshot of Colocation America HIPAA-compliant hosting

Colocation America operates 22 datacenters in eight major locations and guarantees 100% network uptime.

As a colocation provider, the company focuses on connectivity, storage space, and hardware services that support each customer’s business-critical infrastructure. Clients can also lease dedicated servers or connect to Colocation America’s hybrid cloud solutions that include AWS, Microsoft Azure, and Google Cloud Platform.

Feel Better With Strong Server Management and Security

Since Congress updated HIPAA’s Security Rule in 2003, the Department of Health and Human Services has received more than 186,000 privacy complaints. More than two-thirds of the time, the healthcare provider or organization needed to take corrective action. Fines for each violation can range from $100 to $50,000, depending on the nature and extent of the wrongdoing, as well as the number of people affected and the harm caused.

Given the do-or-die nature of HIPAA-compliant web hosting, the specialized service can often come with a rather hefty price tag. Patients count on these high-powered computing systems to keep their records safe and secure while making them readily available to those prescribing treatments and navigating complicated billing procedures.

Clearly, partnering with a strong and respected HIPAA-compliant hosting provider is a worthy investment. Fortunately for you, however, that may not have to break the budget. We’ve secured discounted rates for a variety of Liquid Web services to make the expenditure a sweeter pill to swallow.

Laura Bernheim

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