TL; DR: Medha Hosting, founded in 2016, is on a mission to help customers across the globe grow their businesses through top-notch infrastructure and managed services backed by a strong commitment to customer satisfaction. Guided by experience and technical expertise, the company provides customer-focused hosting and fully integrated IT solutions to more than 1,000 clients and 250 business partners. Now, with affordable packages for G Suite and Office 365, Medha Hosting is empowering customers to boost collaboration and productivity while saving money on hosting.
Today’s business owners can add yet another concern to the lists of challenges they must overcome in our digital-first environment: the astonishingly high employee turnover rate of the average tech professional.
According to a 2018 report from LinkedIn, tech sector employees have a churn rate of 13.2% — the highest turnover of all the industries in the study.
The exorbitant costs of a revolving employee door are well-documented. The Society for Human Resource Management estimates that the average replacement cost of a salaried employee is equal to six to nine months’ salary.
In other words, the high turnover rate of tech employees poses a major threat to business owners and their notoriously tight budgets. The experienced team at Medha Hosting recognizes this, and that’s why they offer managed IT support designed to reduce costs, increase productivity, and achieve higher profitability.
“Businesses cannot justify the cost of employing IT professionals that demand high salaries, require costly training, and are hard to retain,” said Sreenivasa G. Reddy, CEO of Medha Hosting. “We have certified senior experts who offer support and remote management services to businesses worldwide for an affordable price. We deliver on what we promise.”
The company offers managed IT solutions of all kinds, from Linux and Windows server administration to training, deployment, and support for G Suite and Microsoft Office 365. In addition to cutting costs, these services allow SMBs to focus on their businesses rather than the intricacies of infrastructure and software management.
Local and Global IT Solutions Out of the U.S., India, and Estonia
Medha Hosting was founded in 2016 in Bangalore, India, before expanding to offices in the U.S. and Estonia. Since then, the company has evolved into an all-in-one provider of virtual and dedicated servers, managed IT services, budget consulting, security and compliance management, and application management, among other offerings.
Today, Medha Hosting works with more than 1,000 clients and over 250 business partners across India, the U.S., Europe, and the Middle East, building a reputation for its strong commitment to ethics and customer satisfaction. In the U.S., the company serves customers out of datacenters in New York, Atlanta, Chicago, and Los Angeles, complete with around-the-clock support and enterprise-grade security.
The global company faces an extremely saturated market. In 2020, for example, the cloud computing and hosting industry is projected to be worth approximately $156 billion. With this level of competition, businesses like Medha Hosting have no choice but to break away from the pack.
“We are dealing with highly competitive markets in both the U.S. and India, where price wars are common with big players looking to undercut competitors with lower prices,” Sreenivasa said.
To compete in this market, the fast-growing company depends on attracting the best employees, developing and deploying the latest technology, and delivering high-quality products and services. Of course, Medha Hosting’s rapid growth within a demanding industry can also be attributed to its ability to provide attentive, knowledgeable support.
Competitive Pricing and Cutting-Edge Tech, and Expert Support
Customer expectations have skyrocketed in recent years, especially in the crowded hosting industry, where consumers can choose from among more providers than ever before. According to a recent report, customer experience has become more important than price or even the product itself.
For Medha Hosting, customer satisfaction has always been a priority. Sreenivasa said the company’s attentive customer service, combined with quality infrastructure and affordability, contributes to its high customer retention rate of 1 to 1.5 years.
“Our number one value proposition is great support,” Sreenivasa said. “In this industry, you can get the same pricing more or less, but support varies from company to company. We almost always fix any issues that may arise in one or two hours. You will never see us taking six or seven hours to fix something.”
Of course, Medha Hosting also provides all of the bells and whistles that customers need to ensure maximum performance, security, and uptime. The company’s dedicated, virtual, cloud, and application servers all come with a 30-day money-back guarantee.
All servers feature a network speed of 1GBPS and 20TB of data transfer per month and are root-access enabled, giving users full control to install the applications of their choice if desired. With N +1 redundant power supply backing all servers, the company guarantees 99.9% uptime.
In terms of security, online crime is increasing in volume and sophistication, making the internet more dangerous than ever. To address such threats, Medha Hosting employs an advanced firewall to protect users from Distributed Denial of Service (DDoS) attacks, in which bad actors flood an online service with traffic to consume all of its resources.
The company also offers SSL certificates from multiple vendors that encrypt data sent from a customer’s browser to a server, protecting website visitors. These are a must-have for any site, especially in today’s security-conscious online environment.
Customer-Focused Managed Hosting and IT Services
Customers can choose from fully or semi-managed services from the Medha Hosting team’s experienced system administrators. The company tailors plans to meet individual customers’ unique needs, offering everything from security and compliance maintenance and digital transformation services to managed hosting and professional IT consulting.
On the managed hosting side, options include operating system installations, application installations and updates, server and database optimization, operating system hardening, control panel setup, troubleshooting, and log and security audits, among others. All fully managed plans enable customers to submit an unlimited number of server administration tickets.
Medha Hosting’s managed services are centered squarely on the customer. When developing and updating features and service plans, the company ultimately depends on customer feedback to inform important decisions.
“We take feedback very seriously,” Sreenivasa told us. “If a customer wants us to add a feature that will be useful to our customers, we will implement it in record time. If it is only for a single customer, rather than modifying the entire system, we will work with the customer to find an individual solution.”
Affordable Solutions for G Suite and Office 365
Moving forward, Medha Hosting is offering budget-friendly business packages for customers with monthly subscriptions to Office 365 and G Suite.
For Office 365, the company not only offers plans that small businesses can afford, but also includes free consulting, training, setup, and documentation.
And, as a Google Trusted partner, Medha Hosting backs its G Suite plans with experience deploying more than 500 subscriptions. The company will tailor each organization’s G Suite journey, whether it’s for a single user or for more than 5,000 users.
Best yet, Medha Hosting is now offering free lifetime web hosting for customers on subscription plans for both Office 365 and G Suite.
“We built internal web hosting servers specifically for customers who purchase Office 365 or G Suite subscriptions,” Sreenivasa told us. “As long as you are signed up with us, you no longer have to worry about your hosting needs.”