TL; DR: Kurdistan-based Regxa was founded in 2018 to deliver high-performance web hosting services at affordable prices, empowering businesses to establish and grow their sites. The quickly growing company works 24/7 to provide a range of feature-rich cloud, virtual, and reseller solutions featuring money-back guarantees and around-the-clock support. With continuous development via a passionate team, the company is removing barriers to entry into online markets for customers worldwide.
For entrepreneurs and small businesses, the first step to keeping up with customer demand in the tech era is obvious: get online.
Worldwide, ecommerce sales have spiked over the past decade, with more than 2.14 billion people estimated to buy goods and services online by 2021. And though many small businesses now sell their wares on the web, those that don’t still need a virtual storefront to boost credibility and supply vital contact information.
But small business owners aren’t typically in a position to throw cash at their websites — after all, they often dig into their own savings accounts to finance their endeavors.
According to the Small Business Administration, small business owners use personal and family savings accounts to fund business growth more often than they do profits and assets, credit cards, or financial loans. Considering that 23% of small businesses go under because they run out of money, SMBs must monitor their budgets carefully.
To help these businesses build and maintain an online presence, Regxa is on a mission to provide high-performance cloud and virtual hosting solutions at the most affordable price points possible.
“Ever since Regxa was created, all of our happy customers have never wanted to leave,” a Regxa representative told us. “That’s because our goal is to provide the best, fastest, and most secure service with the most cutting-edge technology at the lowest prices so that all parties and classes can benefit from us.”
With continuous development via a passionate team, the company is removing barriers to entry into online markets for customers worldwide.
Working Around the Clock to Provide Fast and Secure Hosting
It’s no secret that the cloud computing and hosting industry is highly saturated. In 2018, when Regxa was founded, it was worth roughly $118 billion.
In this competitive environment, businesses like Regxa have no choice but to differentiate themselves from competitors. That’s why Regxa operates with three of the most common customer concerns — cost, performance, and service — in mind.
“Our first goal is to provide the best service,” a Regxa representative said. “The second goal is to help customers continue to succeed with their projects. Our ultimate goal is that customers benefit from Regxa.”
Work never stops at Regxa — the company is open 24 hours a day, 365 days a year. The team works day and night to improve its services, develop products, and offer its customers great new deals. The company is far more interested in upping the ante for current customers than it is in attracting new ones.
“We still don’t care much about advertising,” a Regxa representative said. “We’ve only spent about $3,000 on advertising work. We are more focused on helping the people who use our service.”
Regxa is fortunate to have many happy customers who spread the word about the company’s hosting, domain services, and email solutions themselves.
“Nearly every participant who has used our services has advertised most of his services for us,” a representative said. “Thank God we now have over 1,000 participants, because competition is one of Regxa’s goals!”
A Range of Feature-Rich Packages with Money-Back Guarantees
Regxa’s hosting solutions run the gamut. The company offers shared and virtual servers, plus email and reseller hosting and a range of domain services. Many packages include domains, SSL certificates, professional email addresses, and privacy protection for free.
Bloggers, SMB owners, web designers, and developers often start their Regxa journey with one of the company’s fast and affordable web hosting plans, which include malware removal, DDoS protection, free daily backups, and a 99.9% uptime guarantee.
Regxa’s virtual private server (VPS) solutions are fast, affordable, and flexible, featuring the NVMe (Non-Volatile Memory Express) protocol for accessing high-speed storage media. All VPS packages are automatically deployed with a wide range of operating system options, including CentOS, Debian, Ubuntu, Windows, and FreeBSD.
The company also offers hosting services tailored for WordPress — a helpful addition seeing as how the content management system is used by nearly 36% of the web. Businesses that need a custom approach can contact Regxa’s sales representatives for an individual quote.
“We always try to tailor our hosting solutions to meet individual needs rather than offering an overpriced one-size-suits-all package,” according to the Regxa website.
The importance of superior customer support in the hosting industry is undeniable, especially considering that an estimated 44% of consumers will switch to a new company or provider after an inadequate service experience. According to a recent report, customer service is projected to become more important than price or even the product itself.
The team behind Regxa realizes that negative customer experiences drive users away for good. That’s why the company’s support staff is available at all times to assist via live chat or email.
“We also believe that any service we provide must meet the needs of the user,” a representative told us. “Packages and services are always provided correctly without any fuss. If any customer is not very happy with our services, we guarantee that they will get their money back in full within seven days without any hesitation.”
Continuous Development from a Passionate and Committed Team
Customer feedback is a valuable asset. It allows companies to quickly and efficiently identify and solve problems, continuously improving the customer experience. But not all hosting providers deliver in this regard. According to Microsoft’s 2017 State of the Global Customer Service Report, 52% of people worldwide believe companies need to take more action on the feedback that consumers provide.
Regxa is not one of those companies. In fact, the host is ahead of the game in that it actively seeks out input from customers to inform future development.
“We always listen to our customers,” a representative told us. “The Regxa board of directors meets every seven days to create new ideas and discuss the demands of our participants. We always strive to be better.”
It helps that the company is backed by a 13-member team of passionate employees who believe in the company and its mission to help customers build and maintain a strong web presence.
“We all work together on the basis of respect and love,” a Regxa representative told us. “The company has also brought us together, as has our culture and belief in love, effort, and success.”