CEO Ryan Gray on NameHero: How the Host Continues to Deliver High Performance and Impressive Uptime for Customers

TL; DR: NameHero makes it easy to create or migrate a website to its servers while allowing customers to easily scale their website as it grows at affordable costs. The company does not lock down customers to any plans, and makes it easy for data to be taken out or edited. NameHero, which has been in business for more than six years, has built its platform by earning the trust of its clients. NameHero’s hosting solutions featuring the latest in cutting-edge technology are primed for the future in a world going more online by the day.

It’s no secret that the web hosting industry is a competitive space. The hosting market is expected to grow to more than three times its current level by 2028. Some of that may be attributed to the pandemic sending more businesses looking for online solutions.

Few people know more about the need to differentiate in the space than NameHero CEO Ryan Gray. According to Ryan, price matters, but not at the expense of cutting corners on top-tier web solutions.

“We spent a lot of time and money last year so we could continue offering our premium web hosting package that we’re known for at an affordable rate,” Ryan told us. “With supply shortages affecting so many industries, and especially the web hosting industry, our competitors get more expensive, while we stay affordable.”

It has been a busy few years for NameHero, and there are no plans to slow down. The company has drastically upgraded its resources, now featuring its own datacenter and the latest storage technology.

The team at NameHero has experience in hosting solutions and website building. The experts are available to help create a website, and the customer service team is ready to jump in to help people at every experience level get the most from their website.

NameHero’s mission is to allow its customers to focus on the website’s content, while the company can be the hero implied in its name and take care of the rest.

With NameHero, customers keep control of all of their data all the time. There are no hoops to go through to access, edit, or take out information put on a client’s website.

NameHero aims to build trust with its customers so they don’t want to leave. Transparency is critical, and the company makes it clear it will make building and maintaining a website easy every step of the way, even if the customer wants to find a different hosting solution.

“That’s the goal here, to earn and continue to earn that user’s trust,” Ryan said. “To let them know if they want to move, they have their data, site, and files and you’re not locked into it. We believe you’re going to love us. But if for whatever reason you need to leave, you can.”

NameHero offers three options for all hosting needs:

• Cloud-based web hosting
• Reseller Hosting
• VPS Hosting

No matter what a website is used for, NameHero ensures websites it hosts are prepared for growth. Websites using the pay-as-you-grow packages will stay fast even with a sudden wave of viewers to a website. Making sure a website is fast helps boost search engine rankings and generate more revenue. This service is offered at an affordable cost.

Since we last spoke with NameHero, the company has fulfilled its goal of building a datacenter it wholly owns. With the new datacenter in Kansas City, Missouri, the company can offer more options and flexibility for its customers.

“We are working around the supply chain crisis by owning our own hardware and buying our servers direct,” Ryan said. “The performance is amazing, and websites are easy to work with when we fully own the datacenter.”

NameHero also has three other shared datacenters. Two are in the United States; the last one is in Amsterdam.

The company uses state-of-the-art technology to ensure clients and their customers have fast access to data on websites hosted through NameHero. The company has upgraded its higher-tier cloud-based plans with unlimited NVMe storage, with plans to upgrade every offering with unlimited NVMe storage.

The company got ahead to upgrade its storage technology while still keeping prices low and uptime at 99.9%. NameHero knows its customers include people who have to start from scratch putting their business online due to the pandemic. That’s why a domain and server space is not the only thing clients get when buying a hosting plan. NameHero makes the whole process simple to go from idea to creation.

“Businesses rely on their website,” Ryan said. “Not only to advertise their business, but also to sell products and services. So the main thing about NameHero is we keep it simple and affordable for people.”

Anyone can access NameHero’s website builder, which is easy to use, beginner-friendly and costs nothing to get started. Clients are not limited in how they can use the websites. The website builder includes tools for selling products, marketing a business, or creating a blog.

For businesses that already have a website and are looking to migrate to a different hosting solution, NameHero’s team of skilled technicians is available every step of the way. The technicians will move the website over to its servers, taking away the headaches of migration from customers.

NameHero has plans to open an automated migration tool to give clients access to their website faster as well. That feature is expected to go live early next year.

For customers just starting to create a website, NameHero wants to make sure there is help available. The team at NameHero has created websites and knows what makes a good one. Customers get personalized service when using NameHero’s hosting options and anyone can access guides showing the best methods for turning a website into a business.

NameHero looks straight to its customers to find new features to add to its hosting solutions. The company takes customer feedback and uses it to bolster its hosting experience.

Of course, security is a priority for NameHero. Ensuring its customers’ data and websites are safe is part of building trust with the people and businesses NameHero serves. Since it owns its own datacenter, NameHero can control everything that goes in and out of its servers. That way, the company can keep its uptime rates high and information secure.

As for what the future holds, NameHero wants to keep getting ahead, similar to when it upgraded to NVMe storage. Next on the list is revamping its cloud-based hosting system. With the new system, customers can choose a specific operating system to work with and have the ability to work with a virtual dedicated instance. With a revamped system, prices will also come down. Once that is set up, NameHero will look for the next area that needs upgrades.

“I think we adapt. We develop, and we progress,” Ryan told us. “We do that every single day. If you stay stagnant in this industry, you’re falling behind. We are always thinking about what we can do to continue to evolve and sit down with this industry.”