|Features||5.0 / 5.0|
|Ease of Use||4.9 / 5.0|
|Pricing||4.5 / 5.0|
|Reliability & Support||4.8 / 5.0|
Based on our experience with WPEngine, we found the interface to be incredibly straightforward and the team was a pleasure. Their customer dashboard is incredibly responsive, fast, and simple to navigate. It is obvious that WPEngine has focussed on having a modern site and showing off their ease-of-use in every aspect of their business. Once our site was launched, we were in the typical wp-admin area of WordPress and were able to get a wait time of only 42 milliseconds for our first byte. I probably don't have to tell you this, but that is extremely fast!
While at first glance WPEngine seems expensive, it turns out that they are extremely competitively priced for the amazing hosting. Not to mention, you can usually find a WPEngine coupon at DealCrunch or another site at checkout to save on whatever hosting plan you're purchasing. For most sites, the "Personal" plan is more than enough and all of their plans include all of their technology. The main difference between their plans is the amount of visitors you can have coming to your site (ranging from 25K to millions per month), the amount of WordPress installs (ranging from 1-25+), and the amount of local storage (10GB - 30+GB). Their WordPress expertise really puts them at the top of the food chain if you want to run a WordPress site.
With a 99.95% Service Availability guarantee, WPEngine has above-average reliability. Their support portal provides nice access to a knowledge base for the most commonly asked questions about their service, migration, and typical WordPress problems. In addition, they are available via online chat, phone, and a ticketing system. What is really nice is that the folks that are helping you are WordPress experts and can almost always help point you in the right direction. They're also really friendly!
Wondering how WPEngine stacks up againt other web hosting services? See our host-vs-host reviews below and compare them side by side.
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WPEngine is the winner
0 out of 3 times.
If you are looking to run a WordPress site and performance is a big deal to you, look no further then WPEngine. Their state-of-the-art technology, including hardware and software, is second to none. In addition, their support includes WordPress experts that can provide guidance and expertise instead of just creating support tickets. We found our experience with WPEngine to be outstanding, and their service was both snappy and simple to use.
Overall Rating4.5 / 5.0