
Last weekend, I watched my teenage niece try to visit a fashion blog on her smartphone. She waited maybe four seconds, and after the loading screen never produced an entire webpage, she said “nope” and moved on to another website.
It’s not just children either. People don’t have patience for slow-loading websites.
If your website loads too slowly (because of poorly written code, inadequate caching, a bad web host, or unoptimized images), your users will leave.
Here are some fascinating website load time statistics to highlight the importance of a fast website.
1. A One-Second Webpage Delay Could Cost Your Business $2.5 Million
If you operate an online business that earns more than $100,000 every day, you could lose $2.5 million in sales each year for every second of webpage loading delay.1

That is one instance in which speed directly correlates to money.
2. A One-Second Website Delay Reduces Conversions By 7%
With fierce competition in eCommerce, even one second in website loading delay will result in an increased bounce rate and decreased activity on a website. In fact, for every second of site loading delay, conversions on an eCommerce website will reduce by 7%.1
3. A Startling 40% of Online Shoppers Will Abandon Websites Taking Longer Than 3 Seconds to Load
Consumers face this situation often. They may fill their online carts with products, but slow load times at checkout frustrate them.
Eventually losing patience, they switch to another platform that offers a better shopping experience, which may inspire longer-term loyalty. And 40% of online shoppers feel similarly, as they would abandon their cart if checkout pages were too slow.1
4. About 38% of All Mobile Internet Users Say They’ve Encountered a Website That Was Unavailable
An unavailable website is actually part of the whole website load time equation, because an unavailable website technically means the page load times are the worst they can get.
And mobile internet users claim unavailable websites are one of the most common problems with page loads on a mobile device, as 38% of those users have encountered an unavailable website in the past 12 months.1
5. Out of All Online Shoppers, 44% Will Tell Friends About Bad Page Load and Website Experiences
Have you ever told a friend when a website really made you mad? Perhaps the checkout took too long, or everything was hard to read, or maybe there were too many pop-up promotions.

Lots of other people do the same thing, as 44% of all online shoppers tell their friends about poor website experiences, especially slow page load speeds.1
6. A One-Second Website Delay Reduces Customer Satisfaction By 16%
In the game of speed and consistency, you need to deliver the best overall user experience to stay on top. A one-second delay in website load time reduces customer satisfaction by 16%.1 Talk about fine margins.
7. Although Many Mobile Users Abandon Websites Quickly, They Are More Patient Than Desktop Users, Waiting 6-10 Seconds Before Leaving
Surprisingly, 30% of all mobile users will wait around 6-10 seconds before abandoning a website. Even more shocking is that 20% of mobile users will wait 20+ seconds.
Having said that, website owners should still strive for blazing fast mobile page load speeds, since a significant portion of users like to abandon websites in 1-5 seconds.1
8. A 0.1-Second Website Improvement Increases Conversions by 8.4%
Customers appreciate the speed and efficiency of websites. While website loading delays can have negative impacts, an improvement in website loading speeds can reward a company. A natural improvement of 0.1 second in site load time can increase online retail conversions by 8.4%.2
9. The Average Webpage Takes 2.5 Seconds to Load on a Desktop Computer
Webpages that load quickly are more likely to attract and keep customers. On average, a webpage takes 2.5 seconds to load on a desktop computer.2

Visitors may avoid a business with slow webpage loading speeds, as they do not understand the attention economy, which is key to success.
10. The Average Website Page Takes 8.6 Seconds to Load on Mobile
Online surfing is significantly faster (3.44x or 244% faster) on a computer than on a mobile device.3 To put it into perspective, the average website page takes 6.1 more seconds to load on a mobile device when compared to a computer (2.5 seconds).
11. More Than Half (53%) of Mobile Page Visitors Will Leave If It Takes 3+ Seconds to Load
If a webpage on a mobile browser takes more than three seconds to load, 53% of visitors will leave the page, further highlighting the importance of optimized webpage loading times on mobile.3
12. One in Four Visitors Abandon Very Slow Websites (Slower Than 4 Seconds)
Data shows that 25% of website visitors will abandon a site if it takes more than four seconds to load.1 This means you could lose 25% of potential customers if your website loads more than 1.5 seconds slower than the average webpage loading time of 2.5 seconds.3
13. The Average Desktop User Bounce Rate Is 50%
Desktop users have the lowest bounce rate average of 50%, followed by tablet users (51.6%), and mobile users (56.8%).3 That may mean people prefer desktops and tablets for more in-depth research.
Device | Bounce Rate |
---|---|
Desktop | 50% |
Tablet | 51.6% |
Mobile | 56.8% |
14. A Mobile Page Load Time of 10 Seconds Increases the Bounce Rate By 123%
Obviously, the longer the webpage load time, the greater the website’s bounce rate. A webpage load time of 10 seconds on mobile increases the bounce rate by an astonishing 123%.3
15. Website Conversion Rates Plummet By 4.42% Per Second of Load Time
If you operate an eCommerce business, this statistic is significant. For every second of webpage load time between zero and five seconds, website conversion rates drop by 4.42%.3 So, the quicker the better.
16. Page Speed Impacts the Purchase Decision of 70% of Online Shoppers
It may be possible to buy the same product from multiple online retailers, and we often compare pricing on several platforms before making a purchase decision. Many consumers may prefer an online retailer due to its faster webpage loading speed.
In fact, 70% of online shoppers report that page speed impacts their willingness to buy from an eCommerce site.3
17. Desktop Users Average 3.4 Pages Per Session
It is much easier to switch between webpages on a desktop when compared to a mobile device. Hence, it’s not surprising that desktop users average 3.4 webpage visits per session.3
Average Pages Per Session By Industry
Industry | Mobile | Desktop | Tablet |
---|---|---|---|
Retail | 3.92 | 5.01 | 4.63 |
Online Communities | 3.62 | 4.15 | 3.99 |
Books & Literature | 3.08 | 3.64 | 4.13 |
Property | 3.02 | 4.06 | 3.67 |
Games | 2.97 | 3.55 | 3.37 |
Home & Garden | 2.91 | 3.83 | 3.37 |
Autos & Vehicle | 2.87 | 3.89 | 3.47 |
Beauty & Fitness | 2.86 | 3.78 | 3.19 |
Hobbies & Leisure | 2.83 | 4.10 | 3.73 |
Sports | 2.64 | 3.75 | 3.06 |
Pets & Animals | 2.57 | 3.46 | 3.02 |
Travel & Transportation | 2.57 | 3.40 | 3.10 |
Jobs & Education | 2.47 | 3.13 | 2.82 |
Business & Industries | 2.32 | 3.04 | 2.77 |
Arts & Entertainment | 2.31 | 3.22 | 2.78 |
Food & Drinks | 2.31 | 3.36 | 2.67 |
Internet & Telecom | 2.21 | 2.94 | 2.38 |
Computer & Electronics | 2.20 | 2.63 | 2.51 |
Finance | 2.19 | 2.68 | 2.39 |
People & Society | 2.13 | 2.75 | 2.48 |
Law & Government | 1.93 | 2.66 | 2.25 |
Science | 1.92 | 2.57 | 2.35 |
News | 1.83 | 2.67 | 2.23 |
18. The Sports Industry Has 200 Million Mobile Sessions Annually
Given how popular sports such as football, basketball, and cricket have frenzied fan followings, it is easy to understand why the sports industry has the most year-on-year mobile sessions, with 200 million.3
19. The Science Industry Has the Highest Mobile Bounce Rate of 66.37%
We often search for cool scientific facts, and those facts are regularly compiled as lists on single webpages. But, many of those science sites struggle with user-friendliness. That gives the science industry the highest mobile bounce rate of 66.37%.3
20. eCommerce Websites Average 5.01 Pages Per Desktop Session
Move aside, window shopping, e-window shopping is the new trend. Desktop users average 5.01 webpage visits on eCommerce (retail) websites per session.3 This is higher than any other industry.
21. GoDaddy Is the Best Website Builder With a Desktop Score of 92.06
In terms of performance and website load time, websites built on GoDaddy fare the best, with GoDaddy scoring a solid 92.06 out of 100.3
To put it into perspective, the webpage loading speed of a site built on GoDaddy is 1.48 seconds, which is more than a second less than the average webpage load time.
As an additional perk, GoDaddy offers a free domain name as well (as do most top web hosts).
22. WooCommerce Has a Desktop Website Builder Score of 69.5
WooCommerce fares poorly as a desktop website builder, scoring just 69.5 out of 100.3
It is an important eCommerce plugin for WordPress websites, and unfortunately, it slows down those websites considerably. It is understandable, though, as many eCommerce websites that use the WooCommerce plugin manage large online stores with a vast collection of images.
To improve the performance of a WordPress website that runs WooCommerce, opt for a fast web host that offers WordPress-specific optimizations.
23. Desktop Users Make Up 29.5% of Website Visits
The next dominant category of internet users, those using desktops, are responsible for 29.5% of all website traffic. While mobile traffic trumps desktop traffic by more than 45%, desktop sessions result in a higher number of average pages (31% more) visited.3
24. Tablet Users Make Up 2.3% of Website Visits
A little more than four million sessions come from tablet users each year, which is 2.3% of all website traffic. But tablet users average a higher number of pages per session (3.1) compared to mobile users (2.6).3
25. Around 88% of Users Don’t Revisit Websites With Bad Loading Experiences
A long website load time will lead to a high bounce rate. And not only will customers leave your website faster, but they’ll decide never to return.

In fact, 88% of internet users decide never to revisit a website if they’ve deemed it to have a poor user experience, most notably with weak page load speeds.4
26. Top Websites Have an Average Load Time of 1.65 Seconds
If your website shows up on the first page of Google Search results, you are doing things correctly. Top-ranked websites on Google Search have an average load time of just 1.65 seconds.5 That is 0.85 seconds quicker than the average webpage loading speed.
27. A Website Load Time of More Than 2 Seconds Experiences a 9% Bounce Rate
If your website loads in less than two seconds, it will experience a low average bounce rate of 9%.6 If you manage to secure this bounce rate (a top web host could help considerably), you are in an elite company, as a bounce rate of 26% to 40% is acceptable worldwide.7
28. The Average Bounce Rate for eCommerce Websites Is 47%
Bounce rate refers to the percentage of visitors who leave your website after viewing only one webpage. The average bounce rate for eCommerce platforms is a whopping 47%. Most websites have a bounce rate ranging between 26% to 70%.7
29. A Bounce Rate of 26% to 40% Is Ideal
It is impossible to convert all visitors into paying customers. While a bounce rate of 26% to 40% may sound excessive, it is considered excellent as most websites have a higher bounce rate.7

30. A One-Second Webpage Load Time Maintains a Seamless “Flow of Thought” for Users
If you tick all the right boxes and deliver a website that loads in one second or less, you are set up for success. A one-second website load time maintains what’s called a seamless flow of thought, which makes users feel more in control and stress-free.8
31. Mobile Users Make Up 68.2% of Website Visits
Given that nearly 70.7% of the global population owns a mobile device, it is not surprising that mobile users dominate the web.9 And an impressive 68.2% of all website visits come from mobile users.3
32. The BBC Loses 10% of Users for Every Second of Delay
Imagine losing 10% of your audience for a second of site load delay — BCC suffers that fate. Fortunately, a reduction in website loading time seems to have a similarly enormous impact on companies the size of the BBC.
Yahoo! saw a 9% increase in web traffic when it decreased its page load time by 0.4 seconds.10
33. Nearly Three-Quarters (73%) of Mobile Users Encounter Slow Websites
Most mobile internet users (73%) encounter slow websites, but that is not the extent of the inconvenience.
More than half (51%) encountered a website that received an error, froze, or crashed, 48% experienced website formatting issues, and 38% encountered an unavailable website.11

Fortunately, most of these issues can be solved by implementing Accelerated Mobile Pages (AMPs).
These pages are ultra-fast and load almost instantly. Given how mobile browsing is considerably slower than desktop browsing, I recommend all mobile website owners consider the technology.
34. Almost Half (46%) of Mobile Users Dislike Waiting for a Page to Load
Many mobile phone users (46%) do not like waiting for a page to load.11 The most surprising part about this statistic is that it isn’t higher. This just goes to show that traits like customer loyalty and patience do exist.
35. If Your eCommerce Customers Have to Wait Too Long, 14% of Them Will Leave
If your eCommerce website takes too long to load, chances are that customers will switch to another website. In fact, 14% of eCommerce users will switch to another platform if they have to wait for a webpage to load.11
36. Checkout Speed Determines Loyalty for 46% of Online Shoppers
No one wants to wait in a long queue to pay their bill at a mall. Similarly, online shoppers don’t enjoy eCommerce websites that offer a slow checkout process.
Nearly half (46%) of online shoppers will return to a website that offers quick checkout, displaying customer loyalty.11
37. An Astounding 74% of U.S. Mobile Users Abandon Websites That Load in 5+ Seconds
There are more than 327.58 million smartphone users in the U.S., with a smartphone penetration rate of an astounding 92%. And that number is only expected to rise over time.12

And roughly 230 million U.S. smartphone users (74%) abandon mobile websites that take more than five seconds to load.11
38. Images Comprise 21% of a Website’s Total Weight
Non-optimized media files like images could drastically slow down your site, as they account for 21% of a website’s total weight.13 You need to find the right balance between image size and quality to ensure website speed optimization.
39. A Whopping 60% of Marketers Haven’t Implemented AMP
With a vast number of small blogs and low-budget businesses on the internet, 60% of the marketers lack the developer resources or the knowledge to incorporate AMP technology on their mobile websites.14
This is unfortunate, as AMPs are basically a stripped-down HTML version, allowing mobile browser pages to load almost instantly.
40. The Median Mobile Download Speed Is 90.64 Mbps
The global median download speed for mobile internet is 90.64 Mbps. If your mobile internet service provider (ISP) offers a download speed around that mark, it is doing its part.15
41. The Median Fixed Broadband Download Speed Is 98.31 Mbps
In some cases, your internet speed may be the sole reason a website loads slowly on your device. The global median fixed broadband download speed is 98.31 Mbps.15

If your internet speed is slower than this, it may be time to talk to or change your broadband provider.
42. Singapore Has an Average Fixed Broadband Speed of 345.33 Mbps
Most website owners understand the importance of the attention economy and employ all necessary techniques to ensure fast website load times.
If you reside in Singapore, you need not worry about slow internet speeds spoiling the party, as Singapore has the world’s fastest average fixed broadband speed of 345.33 Mbps.16
43. The United Arab Emirates Has an Average Fixed Broadband Speed of 313.55 Mbps
The United Arab Emirates has the world’s second-fastest average fixed broadband speed of 313.55 Mbps, followed by Hong Kong, Iceland, and France.16
44. Websites Built on IONOS Load in 1.23 Seconds
IONOS is the cheapest web host in the industry, and it is well-reviewed by the HostingAdvice team.
Websites powered by IONOS are even quicker than GoDaddy, taking a mere 1.23 seconds to load.17 In comparison, websites built on other popular web hosting platforms, such as Bluehost and HostGator, take 1.36 seconds and 1.59 seconds to load, respectively.
The Importance of Fast Website Loading Speeds
The average customer attention span is just eight seconds.18 Sadly, the attention span of a goldfish is actually longer, at 9 seconds19.
There’s a reason TikTok and YouTube Shorts are so popular.
A slow website not only consumes a significant amount of time but also puts off potential customers. The first step to building a fast website is to choose a reliable web host. An ideal web hosting partner will offer ample bandwidth, caching techniques, a CDN, and robust overall infrastructure to ensure quick page loading times.
Sources and Further Reading
- https://blog.kissmetrics.com/wp-content/uploads/2011/04/loading-time.pdf
- https://www.nostra.ai/blogs-collection/website-performance-conversion-rate
- https://www.tooltester.com/en/blog/website-loading-time-statistics/
- https://www.forbes.com/advisor/business/software/website-statistics/
- https://electroiq.com/stats/website-load-time-statistics
- https://www.reffine.com/en/blog/How-page-speed-impacts-your-bounce-rate
- https://www.soocial.com/bounce-rate-statistics/
- https://www.speedcurve.com/blog/psychology-site-speed
- https://datareportal.com/global-digital-overview
- https://web.dev/learn/performance/why-speed-matters?anr=good&anrId=19570731.652e19beb588ae042d7c7dd85fc6e21f
- https://www.websitebuilderexpert.com/building-websites/website-load-time-statistics/
- https://www.statista.com/forecasts/1145056/smartphone-users-in-the-united-states
- https://kinsta.com/blog/optimize-images-for-web/
- https://unbounce.com/online-marketing/why-marketers-should-implement-amp/
- https://www.statista.com/statistics/896779/average-mobile-fixed-broadband-download-upload-speeds/
- https://www.statista.com/statistics/896772/countries-fastest-average-fixed-broadband-internet-speeds/
- https://www.ionos.com/hosting/web-hosting.html
- https://dozanu.com/insights/blog/attention-span-of-your-average-customer/
- https://time.com/3858309/attention-spans-goldfish/