TL; DR: Wintellect, founded by an elite group of Microsoft MVPs and tech influencers, is an industry leader in app development, architecture design, cloud computing, mobile development, and developer training. The company is passionate about providing the highest level of expertise in helping customers find success. Now, with a focus on hosting and managed services, Wintellect will expand its portfolio to offer a comprehensive one-stop shop for everything IT.
If you’re a developer, chances are you’ve heard of Jeffery Richter, Jeff Prosise, or John Robbins.
Perhaps Jeffrey Richter’s best-selling programming books on Windows and the .NET framework line your office bookshelf, or you’ve attended one of John Robbins’ Mastering Windows Debugging courses, offered across the globe.
Maybe Jeff Prosise’s books on Microsoft Windows applications made complex technical topics understandable in the early stages of your career.
Or, you could be one of the thousands of clients who have benefitted from the consulting, development, and cloud computing services offered at Wintellect — the trio’s passion project. Founded in 2000 by the renowned tech experts, Wintellect has been on a mission ever since to help customers build better software, faster.
“For the first six years of its existence, Wintellect was one of the top three developer training companies in the country, and number one, by far, in Microsoft training all over the world,” said Todd Fine, President and Chief Strategy Officer at Wintellect. “Part of the differentiator was that almost every developer knew who the founders were or learned how to program from their books — so the company was profitable from day one.”
After securing some significant contracts with Microsoft, the company began receiving requests for custom software development, and Wintellect’s services snowballed from there.
Today, the company is known not only for app development and training, but also for its work in architecture design, cloud computing, and, more recently, hosting and managed services. As Wintellect expands its portfolio with this latest offering, the company has become a truly comprehensive one-stop shop for everything IT.
Vast Experience from a Team of Microsoft MVPs and Influencers
By 2005, the Wintellect team had developed an interest in starting a consulting division but needed the expertise of someone with business experience beyond one-on-one training. Teaching a four-day class is far different than starting a consulting organization — and that’s where Todd came in.
“I met the founders, who were my favorite programming authors of all time, at a conference,” Todd said. “I introduced myself, and they said they wanted to build a consulting firm. That’s how I ended up coming on board.”
By 2006, Todd had launched Wintellect’s consulting business from the ground up, and it quickly became one of the brand’s biggest offerings. Todd took over as CEO in 2014, and the Atlanta-based company’s success continued as it acquired major clients and earned a reputation as a leader in mission-critical architecture, design, and development.
In 2018, Wintellect was recognized with the Worldwide Microsoft Channel Partner of the Year Award, and in 2019, the company won a Microsoft US (MSUS) Partner Award for Intelligent Cloud. It is also part of the Microsoft Cloud Solution Provider (CSP) program and has partnerships with Docker, Redgate, Analycat, and Skillsoft.
“Over the years, we kept the brand small but elite as a top-tier IT company, whether we’re doing training, development, or hopefully, in our next iteration, hosting and managed services,” Todd said. “If you’re not in our world, you’ve probably never heard our name. But it’s pretty cool when you’re walking around at a conference, and people go, ‘Wow, I read your founders’ books all the time.”
A One-Stop Shop for Software, Cloud, and Training Solutions
Wintellect has deep ties with Microsoft, serving as their number one training partner for 14 years and educating more than 50,000 Microsoft developers. The tech giant also chose Todd as one of their Microsoft Regional Directors, a role in which he serves in a non-paid advisory capacity.
“There’s only about 120 of us in the world, and we represent the top influencers from the partner community at the CXO level,” he said. “We work closely with Microsoft on both local and global initiatives, and with various Microsoft product groups.”
While Microsoft is very much a part of the company’s DNA, Wintellect also works beyond the Microsoft stack when it comes to training, consulting, and IT services. To that end, Todd told us the company has reinvented itself many times before becoming the one-stop IT shop it is today.
“The biggest wave we’re still riding now is the cloud revolution,” he said. “About five years ago, I sat in front of the company at a retreat and told them we’re not stopping at dev, and we began to transition very aggressively to the cloud.”
Today, as a Microsoft Gold Azure Cloud Partner, the company helps customers reap the benefits of digital transformation, such as lower costs and the ability to scale. The customer engagement can be as extensive or nuanced as the client requests — from migrating an entire data center to the cloud to leveraging specific cloud services and features like storage, backups, disaster recovery, analytics, and artificial intelligence.
Wintellect also offers instructor-led Azure training courses designed for software developers who want to learn how to work with Azure DevOps Services to manage and build cloud-based applications.
A Passionate Approach to Customer Service
Customer service is of utmost importance in the tech industry as competition increases. Faced with numerous options, today’s customers don’t tolerate poor support — they can simply move on to the next provider.
That’s why, rather than trying to make fast money off as many customers as possible, Wintellect focuses on providing a high-quality product catalog backed by knowledgeable customer service.
“If we do something, we do it at the top level,” Todd said. “For example, Microsoft works with a lot of trainers, and they measure attendee satisfaction on a scale of 1 to 5. We come in at about 4.7 and no one else is even close. And it’s not just training, we can help you in most of the core areas of modern software development and cloud, and we’re really, really good at it.”
Todd said the team is “absolutely fanatical” about customer satisfaction. “We’ll do anything to make them happy, and we work in a very collaborative fashion,” he said. “I know that’s what everybody says, but it’s true.”
The reviews on the company’s site back up Todd’s statements. “Simply put, Wintellect training rocks!” said Ed Siegja, Software Architect at Intergraph Corporation. “We have had them in for two classes and both were fantastic. True professionals delivering professional results.”
A New Focus on Hosting and Managed Services
An unwavering devotion to support will come in handy as the company adds hosting and managed services to its menu of offerings. Quality support is a determining factor when customers choose a web host — because there’s nothing more frustrating than sitting on hold or sending help tickets through a service portal never to receive a response.
And, while site owners of all types demand knowledgeable customer service, competency is especially crucial in the managed services, where businesses depend on their providers to ensure their sites and apps are always up and running smoothly.
Fortunately for Wintellect, these skills come naturally.
“It will be a big transition for us, but I think it will also be a smooth one,” Todd said. “We know how to set up cloud infrastructures; we know how to migrate people to the cloud. We know what to do if something goes down. We have the foundation in place moving forward.”