|Features||4.6 / 5.0|
|Ease of Use||4.8 / 5.0|
|Pricing||4.5 / 5.0|
|Reliability & Support||4.8 / 5.0|
All of HostPapa's services are built with the users' experience in mind. After testing out HostPapa's various features, we found the account management, cPanel, site builder, and email interfaces incredibly clean and easy to use.
"Our play is what we can supply a small business owner to help in any kind of way with their web properties," Jamie said when we sat down with him. "Keep it simple; that's our place."
HostPapa is a great deal for the number of features and level of service you get — particularly on the shared hosting plans. Their VPS plans, however, are a bit high-priced when comparing what you get from competing companies. For a hosting company that prides themselves on helping small businesses grow, however, HostPapa's competitive pricing means new customers don't have to make a big investment to increase their online presence.
"We're looking for a person whome we can bring in for $4 a month and help him become more and more successful," Jamie said. "Our goal is to find that person who just doesn't have the IT support they need. They can call us, and we'll actually answer the phone."
HostPapa's 99.9% uptime guarantee isn't terribly exciting but should be plenty sufficient for most users. Otherwise, the company seems truly dedicated to making their support technicians readily available to customers whenever they need help. In addition to the seemingly standard 24/7 availability through phone, email, and chat, HostPapa sets themselves apart from the rest with weekly webinars and one-on-one consultations.
"We're doubling down on support," Jamie said. "We're doubling down on a lot of things that make the customer experience better and as simple as possible."
Wondering how HostPapa stacks up againt other web hosting services? See our host-vs-host reviews below and compare them side by side.
GoDaddy and HostPapa are two of the oldest names in the hosting biz, and they’ve each taken...see full comparison »
HostPapa is the winner
2 out of 2 times.
HostPapa aims to give you all the tools you need to grow your business or online presence.
"Our play is what we can supply a small business owner to help in any kind of way with their web properties," Jamie said. "We want to provide a seamless, easy experience."
From the drag-and-drop website builder to around-the-clock PapaSquad support, HostPapa is there for you every step of the way. Whether you're looking for shared, VPS, or site builder hosting plans, HostPapa supplies a variety of add-on tools that handle email, performance, and security to customize your experience.
Overall Rating4.7 / 5.0