|Features||4.5 / 5.0|
|Ease of Use||4.8 / 5.0|
|Pricing||4.7 / 5.0|
|Reliability & Support||4.6 / 5.0|
A perfect mix of brains and beauty, Flywheel's user interface has been engineered with developers and designers in mind. Signup and site management are smooth and efficient, with visually appealing representations of tedious, technical processes. Blueprints, or packaged themes and plugins, provide a streamlined way to set up new projects with tried-and-true components, while Local™ automates virtualization when setting up development environments on your machine.
Upscale WordPress hosts, such as Flywheel, seemingly never fare well when it comes to head-to-head price comparisons with the numerous affordable shared hosting providers. Instead of comparing apples to oranges, however, customers need a more detailed approach to understanding the value Flywheel brings to hosting. The company's managed services are very competitively priced, especially considering the added perks such as one-click staging areas, collaboration tools, and hands-free security services.
The plans highlighted above only cover individual WordPress installations, but Flywheel provides options for supporting multiple sites. Great for resellers and creative agencies, the bulk plans range between 10 and 30 installations, with custom options available for those seeking more.
Flywheel guarantees enterprise WordPress hosting customers an above-average 99.99% uptime, but the same guarantee is nowhere to be found on the regular plan descriptions. The terms of service, however, guarantee 100% availability, not counting scheduled maintenance, required repairs, and unforeseeable outages beyond Flywheel's control.
Support agents solved more than 105,000 tickets and migrated nearly 6,000 sites for customers in 2016. Customers can contact Flywheel through phone, email, or live chat from 9 a.m. to 5 p.m. CST between Mondays and Fridays. We gripe that the company doesn't have full 24/7 support but have it on good authority that Flywheel will debut around-the-clock support by the end of 2017.
Wondering how Flywheel stacks up againt other web hosting services? See our host-vs-host reviews below and compare them side by side.
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Flywheel is the winner
3 out of 4 times.
If we lived in a WordPress-only world (and who wouldn't want that?), Flywheel would be at the top of the managed hosting heap. The company's optimized infrastructure, state-of-the-art features, and in-house developer tools make a major splash. We love the emphasis on usability with Flywheel's proprietary administrative portal, local development app, and staging area, as well as packaged theme and plugin blueprints. The lack of email hosting and domain services, coupled with the lack of true 24/7 support keep us from ranking Flywheel among the best full-service hosts, but WordPress aficionados would be hard-pressed to find a hosting company more dedicated to user experience, development efficiency, and customer success.
Overall Rating4.8 / 5.0