|Features||4.4 / 5.0|
|Ease of Use||4.8 / 5.0|
|Pricing||4.9 / 5.0|
|Reliability & Support||4.3 / 5.0|
The Jimdo team revamped the entire website builder interface when launching the Dolphin automated design system. Users can start by using the company's handy filter to quickly identify which themes have the navigational and structural elements desired. Some users might get frustrated with the lack of true drag-and-drop functionality, but we actually prefer Jimdo's grid-like approach to design — clear spacing, rows, and columns contribute to an effortless and efficient layout. Tools for design, eCommerce, blogging, search engine optimization, domains, and email are all readily accessible from the Jimdo interface, as well as website settings and customer support.
One of the rare — if only — website builders to offer a bona fide free option to customers, Jimdo enables users to save to matter the pricing plan they choose. While most companies offer a 14-day free trial, Jimdo allows users to house their websites on a company subdomain for free for as long as they'd like.
Upgrading to one of the company's two paid plans unlocks a handful of useful features, particularly including site analytics, search engine optimization tools, and enhanced eCommerce capabilities. However, Jimdo's prices remain significantly lower than those of competitors across the board — an especially good bargain when the online selling abilities are taken into consideration.
As is somewhat typical among website builders, customer support lags noticeably behind what site owners can expect to find with full-service hosting providers. Jimdo supplies customers with a thorough knowledgebase full of helpful articles and FAQs that explain everything from design and dashboard basics to online stores and search engine optimization. Users can submit tickets through a contact form, and Jimdo ensures native speakers will respond in the language you need. Pro customers will receive a response within a day or two, while Business plan subscribers can expect a response between two and four hours during business hours. Beware, however, that because Jimdo's headquarters are in Germany, the company's hours may not match your own. Yes, technical support is less than ideal, but Jimdo's super-simple interface and features mean you likely won't need as much help as if you had chosen the traditional web hosting route.
Jimdo has everything new site owners need to build a successful online presence: an easy-to-use interface, ample storage and bandwidth, responsive designs, and apps for search engine optimization and eCommerce. Paired with affordable prices, the Jimdo platform will brilliantly help users create their dream website. High-powered users and rapidly scaling sites might outgrow Jimdo rather quickly, however, as the company's tools and limited add-ons don't keep pace with established competitors along the lines of Wix, Weebly, Squarespace, and Shopify. But we appreciate the power of simplicity, which Jimdo has in spades; instead of getting mired in the overwhelming options and achieving pixel-perfect alignment in the drag-and-drop editors, rest easy and rely on Jimdo's refreshing templates and stripped-down interface.
Overall Rating4.6 / 5.0
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