|Features||4.8 / 5.0|
|Ease of Use||4.7 / 5.0|
|Pricing||4.6 / 5.0|
|Reliability & Support||4.9 / 5.0|
Even though we really enjoyed using the 2011 edition of Hivelocity,'s customer portal, myVelocity, the company gave us a sneak peek of what's to come. The sleek, modern interface emphasizes simplicity without sacrificing functionality. Customers can seamlessly manage servers and account information, access and submit support requests, as well as monitor services and reboot servers remotely. Customers can view real-time data about bandwidth consumption, CPU temperature, voltage readings, and even how many rotations per minute the fans make.
Although some of the more novice hosting consumers might suffer from initial sticker shock, Hivelocity dedicated servers are priced comparably with many competitors in the upper echelon of hosting. The dedicated level of hosting always seems like a major investment, but Hivelocity includes a bevy of high-performance hardware and feature options that mostly justify the cost. Instead of simply finding the cheapest dedicated server solutions, enterprise-level customers will appreciate Hivelocity's reliability, flexibility, and experience.
However, we'd like to see a few more services — namely operating system updates and patches, cPanel or WHMCS licenses, and backups — included in the standard managed hosting features. The exclusions make Hivelocity's dedicated solutions a bit more bare-metal than we'd like at the price. We understand the need for custom configurations, of course, but add-ons can get expensive rather quickly.
It might be hard to imagine being able to overdeliver on a 99.999% network uptime guarantee, but that is exactly what Hivelocity has done the past three years. The company reached the pinnacle of 100% uptime in 2014, 2015, and 2016, in large part because of the company's expert on-site management of multiple datacenters.
Beyond the company's supreme reliability, Hivelocity excels with personal, on-site support. With around-the-clock service monitoring and engineers within feet of enterprise-grade servers at all hours, a response to issues happens within minutes. We appreciate the included managed services Hivelocity includes with dedicated servers, including free data migration, monitoring, remote and manual reboots, and up to four manual operating system reloads per month. However, our only gripe is how a few seemingly standard services are only included in the add-on managed support plan: performance optimization, operating system updates and patches, malware scanning, and the Softaculous library of more than 400 one-click installation scripts.
Behind a mission to provide top-notch user experiences through exceptional customer support, flawless reliability, and leading-edge innovation, Hivelocity delivers an impressive slate of services. The company, concentrating on dedicated servers and private clouds, offers rapid deployment and custom configurations while enhancing users' environments with tons of optional and proprietary services. With Hivelocity, customers can easily craft enterprise-grade architecture that delivers, stores, and protects content — all backed by a hard-to-beat network uptime guarantee and ultra-responsive, on-site support.
Overall Rating4.7 / 5.0
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