|Features||4.6 / 5.0|
|Ease of Use||5.0 / 5.0|
|Pricing||4.8 / 5.0|
|Reliability & Support||4.7 / 5.0|
Managing a hosting account is one of our least favorite parts of owning and running a website. Each host provides a different interface for customers to control their billing information and hosting subscriptions, and every company includes different layouts, access levels, and services. Combined with cPanel, customers sometimes have a hard time knowing where to look to accomplish various tasks.
Not so with Hostinger. The company has created our favorite management interface that puts all the hosting services in a single accessible, intuitive package. Although cPanel is typically considered the gold standard, we didn't miss it at all when testing our Hostinger services.
As much as Hostinger touts affordability, the bulk of the company's shared hosting plans are actually right in range with several of our favorite value-oriented hosts that use solid-state drives. The lowest-tier plan is certainly a noteworthy bargain, but we found the limitations on computing power too restrictive — especially when an additional investment of less than $1.50 per month unlocks boundless resources and several performance upgrades.
We're actually more impressed with Hostinger's VPS pricing, which consistently comes in about $5 per month less than that of competitors. Although other companies might include more managed services, Hostinger's control panel and responsive support teams, coupled with SSD architecture, make the company's virtual servers increasingly appealing to experienced and budget-driven website administrators.
Hostinger checks off the reliability and stability required of reputable hosts by offering the industry-standard 99.9% service uptime guarantee. If the company fails to maintain that level of service, customers can request a 5% credit of their monthly hosting fee. Given that the company has invested heavily in above-average hardware and solid-state drives, we don't expect many users to encounter this. The company's virtual servers are built on a cloud network, ensuring prime availability and always-on websites.
Although the company does not include an option for phone support, we were impressed with how accessible Hostinger makes its support team. Each page of the control panel features a widget in the bottom right corner that, when expanded, automatically provides links to relevant articles from the knowledgebase depending on what page you're viewing. If you don't find your answer there, the company provides a button to open a live chat session or submit an online ticket.
Even though more than 29 million people around the world trust Hostinger to provide reliable and high-performing services and support, the company doesn't carry quite the same name recognition as other mainstream and US-based hosting providers. Nonetheless, the Lithuanian-headquartered host provides around-the-clock support, SSD-powered hosting, and cheap domain name registrations on par with the best in the business. Combined with the company's truly stellar control panel, we wholeheartedly recommend Hostinger to prospective customers looking for a choice off the beaten path.
Overall Rating4.8 / 5.0