|Features||3.0 / 5.0|
|Ease of Use||3.0 / 5.0|
|Pricing||2.8 / 5.0|
|Reliability & Support||2.5 / 5.0|
Volusion was designed with the intention of helping store owners create an online hub to market their products quickly and easily. They offer over 300 eCommerce- and mobile-friendly site templates, plus their Easy Editor tool, to help you design an eMarketplace that you'll love. The majority of their features are centered around the idea of helping business owners track inventory and profit efficiently, while making the user experience informative and intuitive for shoppers.
Unfortunately, even Volusion's most basic plan is a bit on the pricier end of the spectrum, when compared to alternative website builder platforms. The perk to the price, however, is the number of features that accompany it. All plans come with unlimited storage space and your profitability is not hindered by transaction fees. You're allotted a minimum of 100 products to feature even with the most basic "Mini" plan, and your options for marketing those items only increase with each plan upgrade.
Volusion's support is a bit more DIY-oriented than traditional web hosts and website builders. They do provide users with a pretty extensive library of how-to guides and tutorials, but they're lacking when it comes to the 24/7 customer support options we're used to seeing. If you need assistance, you can submit a support request by creating a ticket online. Only premium plan customers can take advantage of phone support.
Volusion is by no means setting the standard in hosting where support or pricing are concerned; however, the feature set that the team makes available to customers is highly eCommerce-oriented, which is appealing. If you're looking to build a very basic online store, Volusion can allow you to do that pretty easily, with tons of site templates to choose from and their Easy Editor tool to help you customize. When it comes to promotion, they have a good selection of marketing and social media tools available as well.
Overall Rating3.0 / 5.0