TL; DR: Bangladesh-based VernalWeb, founded in 2014 to deliver high-performance shared, cloud, virtual, and dedicated hosting solutions, empowers startups to establish and grow their online presence. In the five years since its inception, the customer-centric company has worked to help users scale their online presence in step with business growth. With low price points, responsive support, and a portfolio of managed services, the company is removing barriers to entry into online markets for customers worldwide.
For most patrons of the digital era, smartphones have become an around-the-clock companion. The research says it all: A whopping 71% of adults polled in a recent survey said they sleep with or next to their mobile phones, and 1 out of 3 people admit to checking them in the middle of the night. The story’s the same at sunrise, with reports suggesting that 4 out of 5 smartphone users check their phones within 15 minutes of waking up.
At the same time, the majority of consumers turn to the internet when searching for products and services. For entrepreneurs looking to gain a competitive edge, these statistics underscore an undeniable truth: In today’s technology-driven world, building a website isn’t enough. For a chance to capture the modern consumer’s attention, businesses must avoid downtime both day and night.
With a reputation for reliability and 24/7 support, companies like VernalWeb are helping businesses do just that. Founder Saief Mahmud entered the burgeoning Bangladesh hosting market in 2014 on a mission to provide high-performance hosting solutions, knowledgeable customer support, and wallet-friendly prices.
“We tried to fill a gap in the Bangladesh hosting industry by providing great customer support to help startups get online and quickly resolve any issues they may face,” Saief said.
In the five years since its inception, VernalWeb has maintained its customer-centric approach to providing shared, cloud, virtual, and dedicated hosting solutions. The company prides itself on its reliable, responsive support team and a 100% satisfaction guarantee.
With affordable price points and new managed cloud services, VernalWeb is continuing to remove barriers to entry into online markets for startups and established businesses alike.
Customer-Centric Shared, Cloud, Virtual, and Dedicated Hosting
VernalWeb’s portfolio of hosting solutions offer businesses everything they need to get up and running online. Saief said many customers start with the company’s SSD-powered shared plans, which include a free domain name and free SSL certificates. In case of an emergency, the company’s automatic backup system stores files and databases to ensure clients never lose precious data — and the restoration process is completed free of charge.
Need help building your site? VernalWeb’s in-house team of designers & developers is available to deliver custom websites as needed. The company also offers a range of hosting plans optimized for content management systems, including WordPress, Joomla, and Drupal; as well as plans for ecommerce platforms such as Magento, OpenCart, and PrestaShop.
But VernalWeb doesn’t abandon customers once they’re up and running. After all, for online businesses, the inability to scale can be a costly nightmare — imagine how you’d feel if your ecommerce site received an influx of traffic (more sales!) and quickly crashed. Recognizing the high reputational and monetary costs of downtime, VernalWeb has created a scalable platform perfect for accommodating rapid growth with reliable, flexible solutions that grow in step with your business.
“Many of our customers start with shared hosting, and move to cloud, VPS, and dedicated solutions as their businesses grow,” Saief said.
The company’s cloud hosting environment, for example, is remarkably scalable at an affordable price. For the ultimate control and stability, VernalWeb’s managed VPS plans ensure consistent performance. Fully optimized for speed, security, and scalability, the company’s dedicated servers are perfect for hosting large databases and handling heavy traffic. The company offers shared hosting out of Montreal and Singapore; managed VPS vis datacenters in Los Angeles, New York, and the Netherlands; and dedicated hosting out of datacenters in Los Angeles, New York, and Miami.
A Reliable, Responsive Support Team that Values Your Time
The influence of customer service on a hosting company’s success is hard to deny considering that 44% of U.S. consumers will take their business elsewhere after receiving poor service. And recent reports indicate the trend isn’t likely to slow down soon: By 2020, the customer experience is projected to become more valuable to consumers than price or even the product itself.
Realizing that a single negative interaction can drive a customer away for good, the team behind VernalWeb aims to provide consistently excellent service – whether clients reach out through a support ticket, phone call, or live chat. The company trains its in-house experts to help customers with any hosting-related issue around the clock.
And because migrations can be one of the most daunting aspects of switching to a new host, VernalWeb aims to make them as painless as possible with free migrations and auto-provisioning. Of course, the company’s 24/7 support team is available throughout the process to ease the transition.
Reviews on the VernalWeb website attest to the responsive nature of the company’s technical support crew. “After a great hassle with my website, I came across VernalWeb,” said customer Monjur Morshed in a review on the company’s website. “What made me stick with VernalWeb was their technical team — always available when I was looking for their support — and also the stability of the servers, without any downtime.”
Low Price Points Coupled with a 100% Satisfaction Guarantee
It’s no secret that entrepreneurs often dig into their own savings accounts to fund their endeavors. According to the Small Business Administration, personal and family savings accounts are the most common source of capital used to finance business growth, followed by profits and assets, financial loans, and credit cards. Considering that 23% of small businesses fail because they simply run out of cash, entrepreneurs must watch their budgets closely.
VernalWeb gives startups a leg up in this regard by providing comprehensive hosting packages at affordable prices. The company’s shared cPanel web hosting, for example, start at prices as low as $1.88 a month for a basic package. Even its managed hosting packages are budget-friendly, with managed WordPress hosting starting at $7.95 a month, and managed virtual private servers for just $35.95 a month.
Saief told us all packages come backed by the company’s 100% satisfaction guarantee. “Our specialists are highly dedicated to taking the hosting infrastructure of your business to the next level,” he said. “Our customers’ satisfaction is our top priority.”
The company’s guarantee specifies that any customer who feels VernalWeb is not a fit for them may receive a full refund within 30 days — no questions asked. To ensure reliability, the company also offers a 99.9% uptime guarantee, which according to the company’s website, allows a safety net of 0.1% every month to allow for repairs and address unavoidable circumstances.
New at VernalWeb: An Affordable Managed Cloud Hosting Service
Saief told us that VernalWeb is quickly becoming recognized for its SSD-powered cloud hosting, which was designed using the latest technology to improve the performance of client sites. The company’s newest offering — a fully managed cloud platform — also contains a speed booster plugin to cache core files and make sites run more efficiently.
The company’s new managed cloud hosting services range from a $49.95 per month starter plan, boasting 2GB RAM and 30GB of SSD storage; to a $129.95 per month business plan with 12GB RAM and 192GB SSD storage.
These plans represent the latest tools the company is offering as part of its mission to help entrepreneurs gain a competitive edge in our technology-driven world. Of course, they come backed by the same 24/7 support VernalWeb is known for — both day and night.