No, but the company does include a 30-day money-back guarantee for site owners who prefer to test the waters before committing to a lengthy hosting plan.
When compared with other hosting providers, Web.com offers surprisingly few options for customers to pay for services. The company’s billing system and account management portal are easy enough to use, but site owners will be restricted to using one of the four main credit or debit card providers: Visa, MasterCard, Discover, or American Express.
Unfortunately, you cannot send payments via PayPal, checks, or money orders.
Web.com makes the selection process rather simple for hosting services by only offering three tiers of shared server space. The basic package allots 300GB of storage space and 100 email accounts to small business owners who have fairly basic content and multimedia needs. At the other end of the spectrum, Web.com’s premium hosting plan is tailored for growing businesses who want to manage multiple or high-traffic sites on one account. Although all the plans provide unlimited data transfers and a free domain registration, the top package includes unlimited storage, unlimited FTP accounts and 1,000 email inboxes.
From there, it’s up to you to choose which design, marketing, SEO, and eCommerce services to employ.
Web.com is only available on a month-to-month basis — great for fledgling businesses that may not want to commit to a lengthy and expensive contract, but it also means the introductory discounts many customers enjoy for a full year only apply to your first month with Web.com. Be sure to pay attention to what your costs will be after the first four weeks.
New hosting customers will receive a free domain registration through Web.com. That free registration will cover you for a full year, but beware of the renewal fees — while most hosts charge around $15 for domain names, Web.com currently charges $38 for registration renewals.
Yes. New customers can register a domain name for free when signing up for new services. The domain registration lasts a full year, even though Web.com’s services are billed monthly.
Domain privacy protects site owners’ personal information by placing a substitute name, mailing address, phone number, and email address in the publicly available WHOIS database that tracks domain name ownership for .COM, .NET, .ORG, .BIZ, and .INFO extensions.
As do many hosts, Web.com makes this service available as an add-on feature. The $2-per-month fee may not seem like much, but site owners can typically find domain privacy for $9 or $10 per year — less than half of what Web.com charges.
However, many site owners view domain privacy as a worthwhile expense. Because sensitive personal information is freely available online, it can be vulnerable to identity thieves, telemarketers, and scammers. Protect your information and immediately cut down on the amount of spam you receive.
Uptime guarantees are promises hosting providers make to their customers that cover the reliability of their network and infrastructure. Web.com guarantees that customer websites will be available and operational 99.9% of the time, allowing for about 45 minutes of unexpected outages. That rate is in line with the industry standard.
Web.com concentrates solely on shared environments when it comes to server infrastructure, opting instead for marketing, SEO, domain, and design services instead of VPS and dedicated servers. However, you can rest assured that when you’re ready to move up the hosting ladder, your new host will likely include a free migration and support for the move.
Web.com does not offer managed services when it comes to hosting, but the company will help site owners design and build their online presence. Instead of managing the infrastructure, Web.com experts will oversee your company’s website, mobile optimization, social media marketing, SEO content, and advertising.
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When strictly comparing hosting services, Web.com services are at the higher end of the spectrum for typical mass-market shared hosting. The company’s specialized small business services help account for the slightly higher price tag, but we’d like to see more advanced technology like high-performance solid-state drives, one-click software installations, and included email services. Web.com gives users the a la carte options to craft their own online platform, but that approach leaves each service rather bare and expensive when compared with the all-included plans many other competitors offer.
