TL; DR: WEBii prides itself on delivering web hosting and development solutions to small businesses and nonprofits in a one-stop shop. The company remains competitive by prioritizing customer relationships and positioning their clients for success as a partner in their growing operations. WEBii provides a diverse range of web tools that companies need to achieve digital transformation, including web development, design, and hosting servers. The company innovates and develops new strategies to help different businesses put their best foot forward.
Small business owners often have a lot on their plates. And it can be easy for important duties to sometimes be put on the back burner and get lost in the noise.
Website development tends to be on that list for many small businesses. Some companies are slow to adopt a digital transformation or don’t know where to start. If they own a website, it is usually not up to date and lacks key features such as call-to-action, high performance, or quality design.
An efficient website is an essential growth tool for many businesses. It can drive traffic, scale business operations, and boost overall profits. According to Fit Small Business, companies can lose 50% of their users to competitors due to poor user experience on their websites.
WEBii equips businesses and nonprofit organizations with the tools to create a strong online presence. The web agency offers companies a full range of services from web design and SEO to hosting solutions. Small business websites often struggle with slow loading times and poor design. But WEBii helps them develop eye-catching sites and provide high-performance web hosting to elevate customer retention.
Since 1996, WEBii has worked with companies to help them reach their web hosting goals. WEBii distinguishes itself from competitors by assuming the role of a partner to companies instead of a service provider. This way, the web agency can position its client for success and deliver the necessary services at the right moment.
“When the company started in ‘96, the company’s focus was to bring a certain level of good customer service to web hosting. So we want to be seen as more of a success partner to the client where they can lean on us for anything web-related,” said Jacqueline Sinex, Managing Director of WEBii.
A Full Suite of Solutions from SEO and Web Design to Hosting
WEBii didn’t always provide the comprehensive list of services it does now. In the beginning, its value proposition only consisted of web hosting. But that soon changed. The WEBii team decided to expand its offerings after the web industry experienced an economic downturn in 1999, which caused a significant part of the market to disappear.
“A lot of folks that were our hosting customers but had a developer that fell into that disappeared bucket came to us asking for help with other services. And in the early 2000s, we tried to focus more on delivering web development and web design,” said Jacqueline.
WEBii responded to the demand by offering web development on top of its hosting services. Evolving with the market helped WEBii’s growth and propelled the company forward. Its offerings now encompass a vast host of web solutions that allow companies to produce a high performance on the frontend and backend.
WEBii contributes to the overall growth of its clients’ digital presence. On the backend, the company builds and designs client websites and web-based applications to their preferred needs and custom branding. WEBii also takes care of web hosting. Its hosting plans start from $10.83 a month and include shared, dedicated, and VPS solutions.
On the frontend, WEBii provides SEO consulting services and even has an in-house content team that writes blog posts and other media pieces for clients. The company also offers WordPress maintenance, so businesses can focus on operations while it monitors the website for upgrades and security measures throughout the year.
WEBii also handles ecommerce and e-learning projects. It can develop applications and integrate everything from payment solutions to event registration forms.
Providing Web Development for E-learning Applications
E-learning applications have increased in usage and popularity over the years. That trend can be credited to the COVID-19 pandemic and the onset of distance learning. According to GlobeNewswire, the global e-learning sector will grow to $457.8 billion by 2026.
Jacqueline said WEBii started in education technology when the market was still in its infancy stage.
“But quite a while ago, more than 10 years ago, we started to assist some companies in developing learning platforms like a custom application style,” said Jacqueline.
WEBii has experience assisting clients in several subjects, including defensive driving, continuing education programs, real estate, and special designations. The company guides clients through the development process and creates well-rounded learning platforms.
“There are a lot of technology standards that are complicated like compliance. And we are able to collaborate with a firm to achieve their goal of delivering this secure, informational platform to their students,” said Jacqueline.
WEBii can help clients build an education system that fits their needs and those of their students with interactive quiz-based solutions, payment and registration integrations, and custom design applications of their curriculum. WEBii also ensures security and upholds the requirements for accreditation and regulatory compliance.
Championing the Role of Success Partner for Clients
WEBii has encountered its fair share of economic struggles throughout the years, but it has always found a way to remain competitive. Jacqueline credits that to the company prioritizing customer relationships and partnerships for its success.
“What we are proud of is the way we differentiate ourselves in being more of a partner. We kept those loyal clients afloat. And some clients were fortunate to invest online, and even when they’re struggling, looked for an online solution to weather the storm,” said Jacqueline.
WEBii treats its clients as business partners, allowing room for input and collaboration within the development process. WEBii overcame its pandemic struggles because of its strong customer relationships. Its client-centric services helped WEBii solve scenario-specific issues such as creating apps for product delivery.
The company sees itself as an extension of its clients’ teams and strives to deliver on client-specific needs. It also provides consultations and helps clients decide on the best strategy or solution for their web operations.
“Communication and relationship building is important. If you don’t have all of those things together, it doesn’t mean success. Whether hosting or web design, we usually work with a marketing manager or an IT manager. And our job is to make them look good,” said Jacqueline.
As for what’s next, WEBii looks to increase its solution technology line and reach a broader customer demographic by diversifying its packaging and accessibility.
“We’re exploring what the different solutions might look like that meet different budgets and how we can work together with clients, whether it’s super collaborative globally or a little bit behind the scenes,” said Jacqueline.