TL; DR: GoatCloud is a web services and communications provider that helps small businesses build online presence while assisting communities worldwide. GoatCloud also pays close attention to the needs of its customers, which is why it receives such consistently high reviews. Many SMBs don’t have the budget or time to deal with three to five specialized vendors, and GoatCloud offers an all-in-one managed services experience that emphasizes information and relationships.
For families worldwide who struggle with difficult situations and conditions, something as simple as a goat can be a lifeline. Goats provide much-needed milk, yogurt, cheese, meat, fertilizer, and often a sustainable source of income. They can also live in the most challenging environments and provide reliable, long-term help to families.
“With all the money donated to help fight famine around the world, with all the grandiose plans conceived to conquer poverty, sometimes, all it takes to save a child is a goat,” according to a “60 Minutes” news magazine feature on the subject.
Giving back helped to inspire Cliff Rohde to found GoatCloud in 2013. The web services and communications provider aims to help SMBs get their websites online while also assisting global communities in need.
“Starting my career path in the non-profit sector, I was always interested in the blend of communications and technology, and by 2015, it became a full-time job,” Cliff said. “Initially, I was working for family and friends, but soon enough, I was working with new clients from start to finish, getting them online.”
In addition to working with nonprofits, the company also supports goat-giving organizations by giving them a portion of its net profits so they can assist families in need.
GoatCloud offers website building, communications, SEO, PPC, social media, and many other services small businesses need to launch and maintain an effective web presence. Many GoatCloud customers are looking for managed WordPress solutions. However, the company has options available for every customer.
“Our most popular option is a managed WordPress solution, and our prices are always competitive. There are plenty of providers and companies out there that are trying to take advantage of the fact that many business owners aren’t focused on the web side of things,” Cliff said, “I just want to offer a great product and help nonprofits and individuals get their sites going easily.”
GoatCloud is an all-in-one solution that provides everything individuals and small businesses need to launch a personal or ecommerce site. It caters to companies that prioritize simplicity and don’t have the time or resources to work with many vendors. GoatCloud streamlines and personalizes the process, providing SMBs with cost-effective, high-quality solutions.
Adding a Personal Touch to Managed Hosting
While plenty of managed hosting providers serve small businesses, fewer and fewer are willing to get on the phone to answer client questions. While that approach may work for some customers, having live support and guidance can make the difference between success and failure.
“My clients don’t like dealing with behemoth companies. All of our services are up 24/7,” Cliff said. “My clients appreciate being able to call me, and having me on the phone, and solving the problem for them.”
Instead of reaching an agent who knows most of the answers to the questions, customers who call GoatCloud often get Cliff on the line. It’s an entirely different business model and process when a customer can build a relationship with the person managing their website.
GoatCloud customers often work with very small teams, so the company doesn’t want them to wait for customer support and sales or product departments to get on the same page. When customers contact GoatCloud, they reach decision-makers. That streamlines the process and eliminates miscommunications.
In an industry filled with large companies competing for the biggest slice of the market, GoatCloud is passionate about solving SMB problems while tackling real-world issues.
An All-in-One Solution That Meets the Needs of SMB Clients
Another problem SMBs face is that they don’t have the budget to hire 10 different vendors who each specialize in a different aspect of hosting or IT. GoatCloud offers an all-in-one solution that combines technical solutions with communications. That means companies don’t need to hire an SEO or PPC person and a separate website builder or hosting provider. It’s all in one place.
“There are companies that only focus on hosting, or only do SEO, or only run pay-per-click advertising. That can work for client companies with larger budgets that are willing to work with a lot of different vendors,” Cliff said. “However, for a lot of small businesses, working with three to five vendors isn’t the most ideal solution.”
Some hosting solution specialists will even offer solutions for things outside of their expertise. GoatCloud was built to be an all-in-one solution, and it has strengths in a diverse range of fields that are all connected. When SMBs work with a company that connects the dots and links technology with communication, they can save money and see better results.
The specialist approach works well if all of the separate pieces don’t need to come together, which rarely would be the case. But an SEO plan, a PPC plan, and an intelligent site architecture work better together than separately. Diverting each of these tasks to different vendors can potentially leave everyone on a different page.
GoatCloud ensures SMB customers can achieve their goals and build and maintain a web presence without sinking their budget. It provides a personalized support experience and team members who can answer technical questions and marketing questions, so SMBs find greater success with online strategies.
GoatCloud: Steady Growth for Businesses and Communities
Many managed service companies try to expand as fast as possible and increase revenue and market share while de-emphasizing service and support. That often leads to quick profits, but GoatCloud takes a long-term, customer-driven strategy.
“I’m not interested in growing like crazy for the sake of growth, even if that would mean more revenue,” Cliff said. “I really want to make sure that I’m providing a great service and product. I value the reviews I receive from my customers. I want us to be the type of company that surpasses their expectations.”
And those reviews make it clear that GoatCloud offers a higher level of service. In a market where customers feel distanced from hosting service providers, GoatCloud flips expectations and makes it easy to get the right person on the phone.
Cliff stepped away from his law career to launch GoatCloud and pursue his true passion.
Part of the dream is about helping businesses build an online presence, but important too is the idea of giving back. It’s not all about revenue or growth or reputation; GoatCloud is built around the mission of helping customers while helping communities locally and worldwide.