TL; DR: No matter what type of business site you’re cooking up, WPOven’s fully managed WordPress hosting solutions provide users with the resources they need for a robust online presence. The company provides each user with a virtual private server (VPS), ensuring no company has to share resources, including CPU, memory, and storage, with other clients. With knowledgeable, accessible customer support and add-on customizations, WPOven strives to provide flexible options that suit the needs of any online business.
There’s no doubt that WordPress, which supports 38.7% of all websites, is a content management powerhouse. But, despite its user-friendly interface and other intuitive elements, the open-source platform has a relatively steep learning curve.
This is especially true when hosting WordPress on a virtual private server (VPS) — which affords businesses scalability via pay-as-you-go pricing, better security and privacy, and more control than is available through shared hosting plans.
While most business owners would benefit from a VPS, they often don’t have the time or know-how required to maintain one. That’s where WPOven’s managed WordPress hosting comes in.
“At WPOven, we believe that business owners should spend their time investing in their core business missions, not setting up and maintaining a WordPress site,” said Snehil Prakash, Marketing Manager at WPOven. “We are available to handle all your WordPress needs.”
All WPOven packages include access to a dedicated VPS that is preconfigured to run WordPress sites while ensuring users do not have to share computing resources. Using the company’s website builder, customers can launch almost any type of WordPress site — from ecommerce sites to blogs — in a matter of minutes.
In addition, WPOven’s all-inclusive managed WordPress hosting includes SSL certificates, daily offsite backups via Amazon S3, business email solutions, content delivery network (CDN) support, daily malware scanning and clean-up, access to premium themes and plugins, and server support. WPOven also provides custom add-ons, such as SEO support and speed optimization, tailored to a company’s individual needs.
No-Limit Hosting Plans Geared Toward Serial Entrepreneurs
WPOven has provided managed WordPress hosting solutions since it was first formed in 2013. Unlike many other managed hosting providers, the company does not limit the number of sites a user can install on a VPS. Nor does it restrict the traffic flowing to each site, with the exception of the least expensive Hobby plan, which caps visitors at approximately 50,000 per month.
“We differentiate our business from a lot of managed WordPress hosting businesses by being the only one that provides you with unlimited website hosting,” Snehil said. “Sometimes, when providers advertise unlimited website hosting, they’re not adequately allocating resources. We do not limit the number of WordPress installations in any way.”
Users can add as many sites as the server can efficiently handle. This may be five small WordPress sites, or one massive installation, depending on the plan. Plans with more storage can support more sites, such as three large WordPress sites and eight small ones. Multisite customer support is available via the company’s Professional, Business, and Agency plans, which include 80 GB, 160 GB, and 320GB of SSD storage, respectively.
“In general, our customers like to have five to seven domains hosted on their accounts,” Snehil said. “We serve many serial entrepreneurs — every time they have a new idea, they need a new domain. Without multiple sites, they wouldn’t be able to experiment with different online businesses.”
Customers can easily manage all the sites on their server from one convenient portal. And, unlike so-called managed hosting companies that set you up with a WordPress installation and send you on your way, WPOven is truly managed, with continuous perks like daily backups and malware scanning.
All plans also include free content delivery network (CDN) services supported by Cloudflare and delivered via the company’s global network of datacenters. The shorter connection distances enabled through a CDN connection mean decreased latency and faster load times, which add up to a better visitor experience.
“We have worldwide datacenters, and all of our plans are CDN-ready, so business owners do not have to worry about facing any issues if their customers are positioned globally.”
Developers and web agencies can also manage and bill their clients using WPOven’s user-friendly Client Manager, available through the Professional, Business, and Agency plans. The white-label solution includes individual logins, custom invoices, and individual dashboards where clients can view and manage their sites.
Offering Smart, Truly Accessible Customer Support
Customer service is an important consideration in a hosting industry notorious for poor support. WPOven recognizes the lifetime value that a customer brings to its business and acts accordingly. In fact, keeping clients satisfied with the company’s services is central to the WPOven philosophy.
“The churn rate in the hosting industry is very high,” Snehil told us. “Just because someone comes to you as a customer does not mean they’ll stay for a very long period of time. Just one bad experience can cause a customer to leave.”
Snehil said WPOven is committed to keeping customers happy through both built-in management and on-demand customer support. On the management side, the company provides uptime monitoring, site optimization, and custom setup with tools like PageSpeed, HHVM, Redis, and MemCache. It also offers anti-hacking support, custom support related to plugins and themes, and free migrations.
“The goal is that business owners do not have to spend time managing their servers,” he said. “This is part of our value — since it is a managed hosting service, we take care of everything on the server. You can manage your online business transactions, and we’ll take care of everything on the backend.”
WPOven’s support staff is ready and willing to help should a customer ever have a question or concern.
“We are all about giving 100% to ensure customer satisfaction,” Snehil said. “We have a proper ticketing system, and we do not take more than five to 10 minutes to reply to each customer. It helps that we have an ingenious team. Even our marketing guys know how to help with tech support if there is an emergency. We will never leave a customer without assistance.”
The company is so confident in its services that it includes free WordPress migration with all packages and allows clients to test the service risk-free for 14 days. It’s also easy to upgrade or downgrade between plans. However, WPOven’s support staff will work with users to choose the best solution based on details like the number of active plugins, estimated database size, and number of visits per month.
Customization, Root Access, and Customer-Informed Development
WPOven’s focus on customer service includes a willingness to personalize packages and offer adjusted services when needed. For example, highly tech-oriented users can receive full root-level access to the server upon request, editing files and installing custom software packages as required
“If we have, say, a Software-as-a-Service (SaaS) business running on our servers, we are happy to let them manage their server if they need to,” Snehil said. “But that isn’t necessary for most businesses.”
Snehil told us that customer feedback is essential in updating products, adding new features, or putting new ideas into production.
“Of course, we are always monitoring the changing trends, but we are very much focused on collecting feedback from customers to improve our hosting solutions,” he said. “We are completely devoted to customer satisfaction.”