Web Hosting UK Delivers High Uptime Rates and Hands-on Customer Service to Help Online Businesses Grow

TL; DR: Web Hosting UK has built its reputation on offering quality, reliable hosting options while also maintaining top-notch customer service. Founder Adrian Smith uses his nearly 10 years of experience in the web hosting industry to make hosting a website as accessible as possible. The results speak for themselves, with almost exclusively five-star ratings and glowing testimonials from customers. Web Hosting UK plans to continue building on its success with major upgrades to its offerings planned for the near future.

After 2020, it isn’t rare to have fully-cooked meals, groceries, or random household items, such as coffee makers, delivered to your front door in a matter of hours. Small local businesses had to get creative and find ways to offer their services online to loyal customers to stay alive during lockdowns amid the pandemic. These solutions included home deliveries or coming up with innovative ways to provide normally physical experiences virtually.

In the four months between February and June 2020, more than 85,000 businesses launched online stores or joined online marketplaces in the United Kingdom alone.

In business since 2012, Web Hosting UK saw an opportunity to help these businesses get a jump-start toward building their future. Web Hosting UK was able to play a part in making sure these critical local businesses survived thanks to its affordable offerings that customers can customize to fit their needs.

“We noticed when COVID hit and lockdowns were in place, customers turned to us to get started selling their services online,” said Web Hosting UK’s founder Adrian Smith. “Just like they relied on us, we relied on them because their feedback and business helped us grow as we all work toward recovering.”

Part of that relationship comes from helping businesses get started. Web Hosting UK has promotions making it easy and cost-effective to build the website clients want. With the purchase of a full-year hosting plan, customers receive a free domain of their choice.

Web Hosting UK wants to show that moving a business online does not have to be expensive or complicated. The company can work with every customer to find the perfect fit and create a fully personalized plan.

Web Hosting UK wants to be the first and only resource customers need when building a website. Depending on what someone is looking for, the site has options for experts or beginners to get started.

For bloggers, Web Hosting UK offers easy integration with WordPress to get sites up and running. Email and reseller hosting options are also available.

Once the website is purchased, customers get instant access to their site. Included with the purchase is website migration that makes sure every file and webpage works just like it did with its previous hosting provider.

Web Hosting UK’s support team props up the company’s services. On hand is a 24/7 system that includes live chat and an online support portal with a quick turnaround time, so customers are not left waiting to get a site up and running.

“Our process is to make it as easy as possible when a customer buys a product,” Adrian said. “We are always looking at the newest trends and checking customer feedback. If they want a customized package or specific solution, we’ll do our best to deliver.”

In addition to the different support channels, Web Hosting UK also runs its own blog that gives step-by-step instructions on building a website. The blog uses examples from Web Hosting UK-specific tools for easy-to-follow walkthroughs without even doing a Google search.

One of the most crucial aspects of having a website is making sure it’s available and loads quickly at any time of the day. Web Hosting UK boasts a 99.9% uptime guarantee so customers can ensure their content can be accessed whenever it’s needed.

The company’s datacenter is based in London, which means websites have instant access to a major market at affordable prices, with servers routinely checked for their load average. Servers are also constantly updated with the newest in accessibility and security software.

Server load is managed better with Web Hosting UK’s Linux-based servers that don’t require as much memory as other operating systems. With more memory available, websites are faster and more secure.

If a website is growing, customers are not limited to the hosting plan they chose at the start. Web Hosting UK allows instant upgrades, so websites are ready for increased traffic at a moment’s notice.

The DirectAdmin control panel supports the company’s hosting solutions, allowing easy navigation and control to build and maintain websites. For a free demo to test out the DirectAdmin control panel, click here and scroll down for instructions.

Web Hosting UK customers also get access to the Softaculous application manager , which offers 400 applications that can be added to websites completely free. These applications include WordPress, AbanteCart, PrestaShop, Joomla, and phpBB, with hundreds more that fit into a wide range of categories.

Over 2020 and 2021, companies turning to online options to make money have relied on flexibility not just from brick-and-mortar stores but also from the hosting solutions supporting them.

Web Hosting UK takes to heart every piece of feedback from its community so it can serve its clients better. This dedication to support has earned the company more than 40 five-star ratings on Trustpilot.

“We are proud that we’re a 5-star hosting provider after all the hard work we’ve put in,” Adrian told us. “Our customers make all that time and effort worth it. Many of our new customers come from recommendations from friends, family, and other businesses, which helps us grow and get better at what we do!”

As for what comes next, the company plans to implement new services using cloud technology to make it even easier to update websites on the fly. The technology also allows Web Hosting UK to offer cloud-based solutions worldwide, not just in the United Kingdom.

Plans are also in the works to add VPS and dedicated server ranges, offering more solutions and flexibility.
As displayed on Web Hosting UK’s homepage, customer feedback is of utmost importance to the company. That feedback will continue to drive the company’s future decisions.