New Zealand-Based Host Brings an Above-and-Beyond Service Approach to a Global Audience

TL; DR: We all love when a service or product exceeds our expectations. It’s like watching a movie you expected to be decent at best, but you actually end up talking about all night. VpsCity is dedicated to going beyond expectations with its hosting solutions. The team focuses on developing and updating its platform with the latest technology and the most robust infrastructure. We spoke with Tarquin Douglass, CEO of VpsCity, about the hosting service, its variety of optimized servers, and how it continues to evolve its platform.

A few blocks from my apartment is this small Indian restaurant that has some of the best food I’ve ever had. Not only is the menu incredible (the butter chicken is my favorite) but the interior has the most tranquil, intimate atmosphere.

Although there is a lot to rave about, what I truly love most about this local spot is that the crew always has a surprise up its sleeve. Every time I’ve ordered, whether dining in or takeout, I’ve always gotten a new dish to sample, from innovative tikka masala penne to traditional Indian carrot pudding.

Of course, as a foodie, that keeps me coming back for more. Their going above and beyond with their service shows me they value my loyalty as a customer.

VpsCity takes a similar approach with its hosting services. Launched in 2006, VpsCity’s journey started at a prime time in hosting history. VPSes were becoming more popular among web hosting users.

And there was an increasing demand for a hosting partner that could meet evolving needs among businesses adopting digital solutions, especially in VpsCity’s native New Zealand.

“VpsCity was established to fulfill this need, offering adaptable, high-quality hosting solutions that went beyond traditional services,” said Tarquin Douglass, CEO of VpsCity.

“By emphasizing customer satisfaction and flexibility, VpsCity set out to redefine managed hosting, enabling businesses of all sizes to thrive in a dynamic technological landscape.”

VpsCity doesn’t just settle for traditional hosting. The team focuses on delivering the best and latest solutions equipped with the most in-demand hardware and software. From its networks to servers, VpsCity ensures users receive only the most advanced, enterprise-grade features.

According to Tarquin, before VpsCity came into the picture, New Zealand was experiencing a growing demand for reliable, customer-focused managed hosting platforms. Managed services weren’t exactly in large supply at the time.

VpsCity was able to bring managed hosting to a wide audience of trusted brands in New Zealand and Australia. From startups to mature companies, businesses could use VpsCity to customize hosting solutions for every business stage.

“Most of VpsCity’s clients are based in New Zealand, where we’ve developed strong local connections and infrastructure to meet the needs of businesses,” said Tarquin.

VpsCity has built a rock-solid foundation for its users, enabling them to leverage reliable hosting infrastructure for their projects. Its network capacity is nothing short of impressive.

“With over 100Gbps core and upstream capacity and direct connections to global Peering Exchanges, we provide unshaped, unmetered bandwidth. This robust capacity supports our large international clientele, making VpsCity a trusted global hosting provider,” said Tarquin.

Customers can appreciate the abundance of choice VpsCity offers. VpsCity provides everything from optimized VPS servers and cloud hosting to enterprise-grade servers and colocation services within its platform. It also offers eco-forward solutions that prioritize low latency and sustainability.

“What distinguishes us from competitors is our commitment to customer satisfaction, robust infrastructure, and our sustainable Eco Server options,” said Tarquin.

Strategically Located in New Zealand and Australia

VpsCity’s multiple data centers across New Zealand and Australia meet customers where they are and ensure they get the best possible performance. Backed by state-of-the-art facilities, the VpsCity platform is able to provide a resilient hosting environment for its customers.

“Our data centers are strategically located in New Zealand and Australia to ensure optimal connectivity and performance for our clients,” said Tarquin.

VpsCity’s data centers hold ISO certifications for security, quality, environment, and occupational health and safety. Its robust hardware and data center equipment ensure customers and their mission-critical applications are safe from disaster and other outages.

There may be more data center expansion in the future for VpsCity.

“While our current focus is on optimizing existing infrastructure, we are continually evaluating expansion opportunities. This proactive approach allows us to meet our customers’ growing demands and adapt to the hosting market’s evolving needs,” said Tarquin.

VpsCity is all about going above and beyond. Tarquin told us VpsCity’s offerings are designed to deliver performance, reliability, and tailored solutions for businesses of all sizes.

VpsCity seeks to reach all kinds of customers and its platform offerings are indicative of that mission.

VpsCity has the tools and hosting plans to meet various requirements and agendas, from enterprise-grade solutions to smaller but mighty solutions like its optimized VPS offering. As for its base, the team only offers the best features and technologies on the market.

“We consistently maintain our hypervisor infrastructure at the latest generation, ensuring our clients enjoy the best possible experience when using our servers or hosting services,” said Tarquin.

The VpsCity team has curated a catalog fitting its diverse customer base. But one of its greatest achievements has been its advanced VMLOGICS platform.

“Our ISO-certified facilities and our advanced VMLOGICS platform offer enterprise-grade features, including elastic storage, enterprise backups, snapshots, and virtual VLANs, all at a fraction of the cost of traditional public cloud environments,” said Tarquin.

Here are some of VMLOGICS’s standout features:

• Advanced resource management with dynamic resource allocation optimizes CPU, memory, and storage for efficiency.
• Seamless scaling allows clients to adjust server specifications without downtime, accommodating fluctuating workloads.
• Enhanced security protocols with automated threat detection and response protect client data and ensure system integrity.
• Intuitive user interface offers an easy-to-navigate dashboard that simplifies server management for all technical skill levels.
• Performance analytics provides real-time metrics, allowing users to monitor server performance and make informed adjustments.
• Backup and recovery solutions that include automated backups and customizable recovery plans to ensure data safety.
• Automation features enable routine task automation that frees clients to focus on core business tasks.

All of these solutions together give clients the power to easily build and manage fully virtualized infrastructure, similar to a live lab environment. Better yet, businesses can access these high-end features without purchasing costly enterprise software.

“Users can also set custom pricing for various virtual server variables at a granular level, along with many other powerful capabilities,” said Tarquin.

Agility is essential at VpsCity. The team actively fosters a culture of continuous learning and adaptability, so it can remain responsive to technological advances and evolving customer expectations.

VpsCity follows various factors to keep its platform fresh and up to date. Those factors include:

• A customer feedback loop: VpsCity seeks client feedback through this loop to inform its service adjustments and better meet customer needs.
• Flexible infrastructure: VpsCity uses scalable infrastructure, which enables it to adopt new technologies quickly and ensure rapid response to market changes.
• Research and innovation: The team stays at the forefront of the hosting industry by dedicating resources to explore emerging technologies.
• Collaboration and communication: Open communication among the team supports alignment in strategies and enables swift execution of ideas.
• Strategic partnerships: Lastly, maintaining partnerships with technology providers allows VpsCity to access tools that enhance its services.

“These approaches enable us to adapt quickly, meeting and exceeding customer expectations in a fast-paced industry,” said Tarquin.

As it happens, the team has new solutions on the horizon, which will help it respond to pain points and demands within the market.

More Access on the Horizon

VpsCity’s VMLOGICS platform has evolved since its release. The team is always looking for new ways to enhance the hosting experience by introducing new, robust, and flexible features.

“Packed with high-end features typically found only in costly enterprise software, VMLOGICS offers instant, wire-speed backups with on-the-fly deduplication, multiple storage tiers, and rapid recovery with zero waiting time,” said Tarquin.

Although the platform is jam-packed with valuable features, VpsCity believes there is always room to grow. And in this season, that means further developing its VMLOGICS platform.

“VMLOGICS is transforming our service offerings and enhancing client experience. As clients continue to adopt the platform, we’re gathering feedback to refine its usability and performance, committed to maintaining our high standards,” said Tarquin.

What’s next: Accessibility is the next upgrade on the list for the VMLOGICS platform. Tarquin said VMLOGICS is soon set to launch for general use, allowing businesses to deploy it on their own infrastructure.

VMLOGICS has already opened new doors for its users, enabling them to leverage enterprise-grade solutions for a fraction of the cost. This new launch will now allow more people to access its benefits.

“We’re thrilled to bring this cloud-based virtualization platform to a global audience, as it eliminates the need for specialized engineers to maintain a private cloud. Additionally, it enables clients to sell their resources on the marketplace, expanding their customer reach worldwide,” said Tarquin.