TL; DR: If you’re a tech-savvy developer looking for affordable VPS solutions for Linux and Windows, VPSDime is worth checking out. The budget-friendly provider leverages a self-managed support model, allowing customers to enjoy low prices on powerful virtual hosting packages. VPSDime is currently focused on transitioning to Virtuozzo / OpenVZ 7, underscoring its commitment to providing developers with the high-quality tools they need.
For an entrepreneur with no technical experience looking to build an online presence, hands-on customer support is essential. Even if it’s costly, most tech newbies would consider the extra help worth every penny.
Tech-savvy developers wouldn’t — because there’s no point in paying a premium for extensive support services they don’t need. These customers would be better served by a company such as VPSDime, a budget-friendly provider of self-managed virtual hosting solutions designed with developers in mind.
The company, founded in 2013, keeps costs down and quality up through a self-managed support system. This unique model empowers users to solve most problems independently via VPSDime’s control panel, while the company’s customer service staff respond to network, hardware, and performance-related issues.
“We provide a modestly-priced product that performs exceptionally by staying within our support scope,” said Damian Harouff, Support Team Lead at VPSDime. “We will never abandon you. We will point you in the right direction, and it’s up to you to make it happen. That provides a good middle ground between price and support.”
It also allows the company to provide a wide variety of affordable yet powerful VPS solutions for both Linux and Windows. According to Damian, these generous resource allocations include high-performing servers, a 99.9% uptime guarantee, and SSD storage.
VPSDime also provides a 10Gbit network made up of six geographically diverse locations in Texas, Washington State, California, New Jersey, Amsterdam, and the UK. With a current focus on upgrading its virtualization technology, VPSDime aims to provide top-of-the-line products for years to come.
Budget-Friendly Yet Powerful Linux and Windows VPS Solutions
VPSDime allows customers to choose from four distinct plans. For the price of a cup of coffee per month, the Linux VPS plan includes full root access, 30GB SSD storage, and an inclusive custom control panel.
“I like how you can start with our low-priced Linux VPS, develop your application in that VPS, and get it where you need to be,” Damian said. “And then later, you can buy one of our premium VPSs if needed.”
The Linux VPS plan is based on Virtuozzo / OpenVZ 7 virtualization technology, while the Premium VPS offering includes Kernel-based Virtual Machine (KVM), a full virtualization solution for Linux. And while the Linux VPS plan includes a shared CPU, the Premium VPS provides preallocated, fully dedicated resources with free nightly backups included. Finally, with the exception of Windows, users leveraging the premium plan can run any operating system, including FreeBSD, CoreOS, and RancherOS.
VPSDime also offers a RAID-protected Storage VPS plan with a mass capacity of up to 2TB of space, plus simplistic and reliable Windows VPS hosting through its sister company, Winity.
All VPSDime plans are billed monthly with no annual lock-in, and customers may cancel at any time. To ensure you’re completely satisfied with the service, VPSDime and Winity both offer full refunds within 72 hours of the first invoice. Through its Affiliate Program, VPSDime also provides a 10% account credit for any business a customer refers to the company while in possession of an active account.
The Support, Resources, and Policies Tech-Savvy Users Need
Since its founding six years ago, VPSDime’s mission has been consistent: to provide the highest-quality service while still delivering the best value for your investment. Damian said developers and other customers with high-level tech skills typically have a clear definition of what they’re looking to do with the service.
“Our customers tend to be self-serving in terms of troubleshooting issues — they will go in and dig through their logs and whatnot to see what they need to do to resolve the problem,” he said.
This leaves the VPSDime crew the time and space to create a technically robust offering. For example, all of the company’s hardware nodes are custom-built to provide top-performing virtualization environments, with resources reserved for each hardware node to ensure service during peak usage.
The company also builds custom monitoring tools to ensure their networks are running smoothly. To that end, Damian said VPSDime only opts for the best networks available. “We never cheap out when selecting our datacenters,” he said.
Because customers share CPUs on select plans, VPSDime is also careful to handpick trustworthy neighbors. The company screens every order manually to ensure those with bad intentions won’t share the same physical server with you, and the company has strict policies in place to combat abuse.
For example, if a customer sends spam while on VPSDime’s network, the company will investigate the issue and suspend or terminate the subscriber’s account at its own discretion. In addition, the company will promptly communicate any problems with its users.
Customers seem to validate these claims.
“I’ve got several accounts with them — they are hands down the best provider so far for us,” a user identified on LowEndBox as Chandra stated in a review. “I monitor uptime with StatusCake, and over the past few months, uptime has been 100%! I also had an issue with one of our servers load a few weeks ago, and support was really helpful and friendly to get it resolved.”
A Flexible Road Map Inspired by Customer Input
Damian told us VPSDime’s future plans will largely be dictated by feedback from customers, rather than industry trends. “We really listen to what the customer tells us they want — that’s what ultimately drives our development process,” he said.
If a sizable portion of the company’s customer base requests a specific feature, you can be sure VPSDime will add it to its road map. The company recently exemplified this approach with the inclusion of Virtuozzo / OpenVZ 7. The addition of the virtualization software brings Docker support to VPSDime, which many customers have requested.
“Docker has changed how people operate their servers,” Damian said. “We took the initiative to go to Virtuozzo / OpenVZ 7, and our customers are really happy with that. We’re glad to have made it happen for them.”
Moving forward, VPSDime will work to further its commitment to stability. “Our customers often write positive reviews about our uptime and network performance, and those are points of pride for us,” Damian said. “We want to make sure we maintain that type of quality for our customers.”