TL; DR: SpamExperts, now part of the SolarWinds MSP family, is a leading provider of security solutions for internet service providers and enterprises worldwide. The company tackles incoming and outgoing email filtering through a research-based approach using a real-time threat database. With extra protection for Office 365 and plans for ongoing development, SpamExperts is committed to building an ever-growing suite of email security tools.
Malicious software, known as malware, is specifically designed to cause damage to a computer, server, client, or network. The destructive threat takes many forms, including viruses, phishing, ransomware, worms, spyware, and trojan horses, but there’s one striking commonality: According to Verizon’s 2018 Breach Investigation report, 92% of all malware is delivered via email.
Knowing these digital gremlins are partial to the inbox — and emerging in new forms almost daily — savvy businesses are keeping their inboxes clean by leveraging today’s data-driven, anti-spam email filtering solutions. SpamExperts, for example, is on a mission to secure email worldwide by offering premium security solutions centered on customer need.
“We have noticed the growing threat of hackers, viruses, spam, phishing, and identity theft, as well as the need to secure business information,” said Sam Renkema, Director, Product Management, at SpamExperts. “Cyber-hygiene practices like the email security solutions we offer are still crucial for preventing issues.”
Founded in 2005, SpamExperts now leverages almost 15 years of experience as a leader in email security to help service providers and enterprises worldwide stay safe in today’s ever-evolving malware environment.
The company’s research-based approach to email security uses an advanced threat database to ensure maximum safety, control, and email continuity. With extra protection for Office 365 users and ongoing product development based on user feedback, SpamExperts is devoted to building the strongest defense possible against digital threats.
Leading Email Security for Service Providers and Enterprises Worldwide
Based in Amsterdam with a second major office in Romania, SpamExperts had provided SaaS-based email protecting and archiving for managed services providers, internet service providers, telcos, and other IT providers for more than 10 years before SolarWinds MSP acquired it in 2017.
“As part of the SolarWinds MSP family, SpamExperts leverages a global team focused on delivering high-quality customer service and intelligent solutions,” Sam said. “While we work in offices around the world, we operate as a unified team dedicated to one thing: customer success.”
Since then, SpamExperts has rapidly grown into a leading global provider of email security solutions that can be deployed in the cloud or on-premises, along with services for email archiving and incoming and outgoing spam and virus filtering.
“With the tremendous growth of the web hosting industry has also come a tremendous opportunity to support this burgeoning sector with the solutions they need to be successful,” Sam said. “Mail protection is critical for providers as they seek to help enable reliable and secure email services for their customers.”
SpamExperts’ robust email security systems are intended to deliver premium security through an intuitive graphical user interface. The system secures the network against all email-based network threats to mitigate the risk of users unknowingly becoming the victim of malicious threats.
The platform was also designed to save users resources and costs. SpamExperts installs, monitors, updates, and maintains the email security systems of its customers, so they have more time to focus on their core missions. In addition, the company provides a tailored business model coupled with a lowest-price guarantee compared to other solutions of the same quality of service.
A Researched-Based Approach Leveraging a Real-Time Threat Database
Email-related threats like malware may have roots in the earliest forms of digital threats, but that doesn’t mean they’ve stopped growing in terms of both prevalence and sophistication. From data loss and reputational damage to loss of sensitive data, these threats have the potential to severely disrupt business operations.
Emerging threats are so common that the Multi-State Information Sharing and Analysis Center maps the top 10 common malware threats observed from monitoring state and local networks each month. That’s why its crucial that SpamExperts approaches email security with a strong focus on research and development, using data-driven solutions that pull from the intelligence of a global, real-time threat database.
“We run a real-time threat database, with self-learning technologies based on newly detected threats and shared with all clients worldwide,” Sam said. “Additionally, we provide regular release cycles with new product functionality largely based on customer input.”
Sam said SpamExperts manages its proprietary datasets internally under the full control of the SpamExperts team to ensure high-quality email security services.
“Our email security products (incoming and outgoing email filtering and email archiving) were initially built with web hosting and access provisioning providers in mind — taking into account their need for intelligently automated mail security, local and cloud deployment options, and private branding options,” Sam said.
Incoming and Outgoing Email Filtering, Plus Email Archiving
The incoming email filtering solutions provided by SpamExperts use advanced algorithms and pattern detection methods to separate trustworthy email from unsolicited bulk email. The service offers full inbox protection while ensuring maximum control, and has been shown to increase employee productivity through a reduced number of wasteful emails and enhanced time management.
SpamExperts’ outgoing email filtering solutions prevent spam from being accidentally sent out of your network through a compromised account — thus safeguarding your IP ranges, securing service reliability, and ensuring email continuity. The gateway service re-routes outbound email through spam and virus filters via an intuitive web interface or through the API.
In addition, the fully managed system can be deployed in the SpamExperts Host Cloud or run in a private cloud. Either way, the SaaS solution is monitored 24 hours a day, seven days a week, and 365 days a year by SpamExperts.
Finally, SpamExperts’ email archiving service helps businesses achieve legal compliance through an advanced system with indexed search functionality and per-domain storage device options. As with the company’s incoming and outgoing email solutions, users can run the email archiving system in the SpamExperts Hosted Cloud or locally through a private cloud solution.
Sam also said that SolarWinds Mail Assure, built as part of the SpamExperts acquisition, helps a specific set of customers achieve many of the same goals as the SpamExperts-branded solutions. “Our products serve different market verticals — all with the shared goal of better securing and protecting email,” he said. “SpamExperts’ services are geared toward web hosting providers and telcos, and SolarWinds Mail Assure is tailored toward managed service providers, distributors, and IT operations.”
Ongoing Development and Extra Protection for Office 365 Users
In addition to the aforementioned benefits, Sam said SolarWinds Mail Assure provides unique advantages to Microsoft Office365 users. Because the size and visibility of such large organizations can make them high-value targets for cybercriminals, SpamExperts strives to help customers safeguard Office 365 email with an additional layer of security and control.
The distributed email processing platform has a robust continuity feature that ensures performance even when Microsoft’s server is down. “Our filtering software stores the emails and attempts redelivery, offering an uninterrupted email flow and access to queued, archived, or quarantined email during email outages or downtime,” Sam said. “In this way, our software offers extra protection to Office 365 users, who can continue to receive, compose, and send email without interruption.”
With regular release cycles, Sam said that SpamExperts products are continually undergoing development in step with the security landscape. “We will continue to invest in research and development that enables us to meet ever-evolving market needs,” he said.