TL; DR: CloudCone, founded in 2018, provides scalable and user-friendly digital infrastructure that makes cloud hosting easier for businesses and simplifies the world of reseller hosting. The company’s goal is to offer a comprehensive stack of managed cloud services that work together to help the end user maintain an effective online presence. For a surprisingly affordable price, the company’s reliable and efficient VPS and dedicated hosting offerings come backed by around-the-clock support — offering the ultimate combination of man and machine.
Parents often worry that their children play too many video games. But in Dulsara Premalal’s case, a teenage love for gaming laid the foundation for successful entrepreneurship as a young adult.
“Back in 2010, my friends and I were really into Counter-Strike, so I built a server inside my home for me and my friends to play on,” Dulsara told us. “That was the first time I had my hands in the hosting process.”
It was hardly the last. As a direct result of his early foray into hosting, Dulsara gradually built a name for himself in game-server hosting. Just seven years later, the work evolved into a full-fledged business serving gamers, developers, and even SMBs.
“We started off with shared hosting and expanded into virtual private servers before officially launching the CloudCone brand in May 2017,” he said.
Today, as CEO and Founder of CloudCone, Dulsara remains passionate about solving hosting problems for businesses. Part of that solution involves building a full product suite that’s easy for customers to navigate via a streamlined user interface.
The company’s growth strategy seems to be working: CloudCone has deployed over 150,000 cloud instances, acquired over 4,000 affiliates, and launched its own mobile app — all within the last four years.
Focusing on UX via an Intuitive Control Panel
CloudCone has stayed ahead of market trends by developing a product that’s easy for customers to use. As the best hosting companies know, it’s essential to strike a delicate balance between building something that end users are comfortable with and infusing it with the latest features. And with CloudCone, users don’t have to sacrifice ease of use for functionality.
“Nowadays, it’s all about the user experience,” Dulsara told us. “I wanted to bring convenience to the cloud industry. To do that, we had to build something new instead of relying on what was already in the market. Everything in our control panel is easy to use, and customers can configure their server experience to their exact needs.”
There were already more prominent players in the market when CloudCone began developing its own control panel. Still, the company knew that the steep learning curve inherent in its competitor’s technology presented a real pain point. By obsessing over simplicity and convenience, CloudCone built user-facing technology that makes even complicated activities seem easy.
Whenever users are dealing with a new product — no matter how straightforward the instructions — person-to-person interactions are often necessary to get the ball rolling. That’s why CloudCone bolsters its virtual and dedicated server offerings with a 24/7 service team. Unlike many other hosting providers, CloudCone has invested in a support team that’s passionate about resolving customer questions.
“The biggest thing is the user experience and the convenience and our support,” Dulsara said. “We have an around-the-clock support team that helps our clients by assessing their questions and providing guidance.”
Convenience and Support at Competitive Prices
CloudCone has brought convenience to the hosting market by launching a mobile app that allows users to monitor their cloud servers, perform basic maintenance actions, pay invoices, and get in touch with support. As with its control panel, the company designed the app to be easy to navigate for every user.
“Last year, we launched our mobile app with VPS management features,” Dulsara said. “Users can take snapshots, boot and reboot servers, and even create support tickets through the mobile app. That way, they don’t have to be in front of their computer if an emergency comes up.”
The CloudCone team begins work on support tickets as soon as they are created through the mobile app, creating a truly portable solution. And, because the solution is designed for cross-platform functionality, users enjoy a seamless experience when transitioning from the mobile app to the company’s website. With this type of technology, problem-solving can take place anywhere, at any time.
Along with high levels of support and convenience, CloudCone also manages to keep its pricing structure competitive. “The main differentiators between us and our competitors are user experience, support, and price,” Dulsara said.
CloudCone’s fully managed cloud servers start at less than $5 a month, but customers can scale resources up and down according to individual needs. The company’s handy hourly pricing calculator provides users with a transparent view of the billing process. The company’s customizable storage and computing options allow business and IT leaders to pinpoint the proper infrastructure for where they are and how they plan to grow. Forget one-size-fits-all pricing setups. With CloudCone, users can create the exact solution for their needs.
Expanding into the Reseller Market
CloudCone has recently expanded its product offerings to include more options for users who want to start their own hosting business via a new reseller platform. With the introduction of this technology, resellers can now take advantage of all the great features of the CloudCone product suite — a move that the CloudCone team made to simplify the overall experience. To that end, the company also built out an intuitive server management solution with white-labeling capabilities that enable resellers to create a consistent branding experience.
“Let’s say a customer is interested in reselling VPNs,” Dulsara said. “Our product lets the reseller purchase the cloud resources in bulk. And our white-labeled server management page allows for reboots, basic server functions, backups, snapshots, and a cloud firewall.”
The affordable new offering includes everything resellers need to get their companies off the ground. And, because CloudCone’s goal is to perfect the user experience, resellers know that they’re supplying customers with an excellent service.
At the end of the day, CloudCone offers everything resellers, startups, SMBs, and enterprises need to expand their digital presence, from cloud hosting solutions to dedicated servers.
CloudCone has quickly made a name for itself by creating a uniquely comfortable user experience tied to a caring support team and accessible starting price. For all of the advancements that are still to come, smart companies know that technology is only as good as its application. That’s why CloudCone has made it its mission to simplify hosting, reselling, and ultimately the web.