TL; DR: Insight Enterprises Inc. helps organizations of all sizes envision, architect, and implement cutting-edge tech solutions that result in dramatic business transformation. The company, which boasts decades of IT experience, specializes in digital innovation, server infrastructure, workforce tools, and supply chain optimization. With an ongoing focus on the Internet of Things (IoT) and edge computing, Insight’s goal is to help businesses manage current technologies and prepare them for those of the future.
As its name suggests, digital transformation is a massive, technology-powered undertaking that fundamentally changes the way a business delivers value.
The fruits of such labor are undeniable. After a successful digital transformation, teams become empowered to collaborate more effectively, innovate rapidly, and provide better customer experiences.
While there’s no magic wand to get the job done, many businesses find working with a single provider easier than orchestrating a multivendor project.
“Businesses are often forced to play the role of a general contractor during digital transformations,” said Stan Lequin, Vice President and General Manager of Digital Innovation at Insight Enterprises Inc. “Studies have shown that the average digital transformation initiative takes 10-plus partners to achieve. Trying to win in that sort of a scenario is difficult.”
Insight approaches digital transformation differently. The global company provides custom, end-to-end IT solutions that guide clients from strategy and consulting to implementation and managed services.
“We are that one partner that can do nearly everything through our scale and expertise,” Stan told us. “We can build out business outcomes associated with your specific industry, deploy, for example, tens of thousands of sensors, and then manage all of it for you.”
The company’s intelligent technology solutions cover the areas of Digital Innovation, Cloud + Data Center Transformation, the Connected Workforce, and Supply Chain Optimization. Through these solutions — and decades of experience from expert technicians — Insight helps businesses maximize the value of their IT investments.
Helping Teams Select, Implement, and Manage Digital Solutions
Since 2015, Insight has taken on more than 1,000 successful projects, moved or consolidated over 350 datacenters, and saved customers nearly $1 billion in operating expenses.
“Insight started as a reseller, but we’ve been on a purposeful journey over the last 10 to 12 years driving solutions for our clients,” Stan said. “We’re helping our clients manage their today but also innovate for tomorrow.”
Stan oversees Insight’s Digital Innovation division, which provides the architecture, technology, and skills clients need to differentiate themselves and create meaningful customer experiences. It was formed six years ago through an acquisition.
“At the time, the Insight team knew that DevOps was going to start to drive public and private cloud acceleration,” he said. “Cloud-native technology became popular because of its instant release cycles and very low defect rates.”
Today, the team specializes in cloud enablement, data, AI, DevOps, app development, server infrastructure, the IoT, and edge computing, among other capabilities. The division’s core software product, the Insight Connected Platform, is a scalable IoT solution that allows users to manage devices and gather data on day-to-day operations. Use cases exist for deploying the solution in factories, hospitals, stores, and restaurants alike, providing them with visibility over entire networks of intelligent devices and sensors.
“Insight is phenomenal at a lot of things, but our legacy is in logistics and procurement,” Stan said. “We have a solid technical engineering team that can handle deployments going out to tens of thousands of locations and devices. In an IoT world, that legacy becomes very compelling.”
Using Insight’s capabilities, companies can go further with IoT. The health and life science company Weka Solutions, for example, used the company’s SaaS-based IoT management platform to collect real-time data from sensors on smart vaccine fridges.
“IoT enables people to gather intelligence from millions of devices to make better decisions,” Stan said. “We specialize in solutions that simplify and accelerate those processes.”
Enabling the 21st-Century Business
As Wall Street Journal reporter Christopher Mims pointed out in a Dec. 4, 2018 article, every company is a tech company in the digital age. In the article, the author wrote that it’s simply not possible to thrive as a nontech business in today’s competitive landscape. It seems the Insight team would agree.
“One of my favorite things about what we do is the fact that we’re helping manufacturing companies become software companies,” Stan said. “All of our clients know their competitive landscape — they just don’t always know how to execute on a digital transformation.”
That’s where the company’s end-to-end Insight Intelligent Technology Solutions™ comes in, providing all-in-one hardware, software, services, and consulting. (The Intelligent Technology Solutions encompasses the company’s Digital Innovation, Cloud + Data Center Transformation, and Connected Workforce solutions).
“We work with clients on the art of the possible, building out a minimum viable product, creating cultural change with their development teams, and becoming their advisor moving forward, with us managing the underlying infrastructure,” Stan told us.
To that end, Insight is available to help boost datacenter performance, reduce IT costs, and find fitting hosting arrangements, whether servers are stored in the cloud, on-premises, or through a hybrid solution.
In addition to focusing on server infrastructure transformations, leading a business in 2021 also means navigating the pandemic-era workplace. Fortunately, Insight delivers the hardware, applications, and services users need to strengthen modern remote workforces.
“How do organizations that were already stretched now support a dispersed workforce from an IT perspective? How do you create a rich experience in this new norm? These are the types of needs that we’re addressing through our workforce tools,” Stan said.
He continued, “Computer vision, for example, is a massive innovation that will transform operations for the biggest industries in the world. However, it’s extremely difficult to develop, train and launch even just one deep learning algorithm to give sight to computers. Our expertise and capabilities can help bring this technology to bare successfully for clients.”
Pioneering the Intelligent Edge
COVID-19 also highlighted the value of rich, AI-driven applications with the power to make changes dynamically based on various conditions. The Insight team recently used its Connected Platform to help businesses adapt to change via IoT and the intelligent edge.
“When COVID hit, we built out use cases around IoT and quickly integrated relevant technology into our Connected Platform,” Stan said. “We started with COVID detection based on temperature — it took us about a week to integrate thermal imaging cameras into the platform and get them sending up telemetry information.”
The result, Insight’s Connected Platform for Detection and Prevention, is designed to help businesses detect symptoms and reduce the spread of disease. When used with edge devices — wearables, smart sensors, and thermal cameras — the software can identify elevated temperatures, support social distancing via proximity alerts, and help with contact tracing.
Insight is also integrating Radio-Frequency Identification (RFID) sensors into hand-sanitizing stations to help organizations promote their use to employees. And, in tandem with Microsoft, Dell, Intel, Bosch, and other partners, Connected Platform is being used to develop and deploy portable testing centers equipped with smart technologies.
“We built out a whole world of solutions just leveraging the IoT platform we already had,” Stan said. “There are many other use cases and business outcomes we will drive through that technology. I see the intelligent edge as the next frontier, and we’re uniquely positioned as a thought leader in this space.”