|Features||4.9 / 5.0|
|Ease of Use||4.7 / 5.0|
|Pricing||4.5 / 5.0|
|Reliability & Support||4.6 / 5.0|
With so many products under one umbrella, the ResellerClub account management interface does a yeoman's job of making features and hosting components easy to find and manage. Whether you're looking for domains, email services, or a site builder, ResellerClub will direct you to the appropriate space to purchase the relevant services or connect you to cPanel, WHM, or other management tools.
All in all, ResellerClub is priced right in line with other mainstays in the hosting industry, with particularly appealing deals available in the VPS, cloud, and dedicated server worlds. Linux shared hosting packages come in under the $5-per-month threshold, and we appreciate that customers can enjoy the Personal plan for 49 cents for the first month, while Business and Pro users will pay $1 for the first month.
ResellerClub largely runs its business through an à la carte model, meaning that basic services are rationed out into separate orders. Customers will have to place different requests for hosting and a domain name, site builder, or security. We love the flexibility and custom solutions for which that allows, but the onboarding process was a little more convoluted and time-consuming as a result. Instructions are incredibly clear, there are just a few more steps to take compared to several other hosting providers.
Depending on where you look on the company's website, ResellerClub offers either a three-nines or four-nines network uptime guarantee. While 99.9% is the perfectly respectable industry standard, the bump up to 99.99% reliability is an impressive and distinguishing feature. The company designed and built its infrastructure to prioritize stability, scalability, and security, with datacenters being equipped with Dell servers and Juniper switches, among other name-brand hardware.
On the support front, ResellerClub offers the typical 24/7/365 assistance through email, phone, and live chat. We felt the technical support chat feature was darn near impossible to find (naturally, the sales chat is posted all over the top of the ResellerClub website), but we were pleased with the response time and helpfulness of our support agent.
The "Request Support" link from the account interface took us to a half-finished support center page, but we were able to easily search the knowledgebase for information and raise a ticket. We found the support area linked in the header of the ResellerClub website to be much more helpful, with sections devoted to tickets, the knowledgebase, phone support, Twitter, server status, and — especially cool — an area to submit feedback or new ideas to the company.
A one-stop-shop for all things hosting, domains, website builders, and emailing, ResellerClub offers an incredible portfolio of services. Although the company is one of the world's most popular platforms for resellers and entrepreneurs, site owners of all levels of experience will find hosting happiness with traditional shared, virtual, cloud, and dedicated server packages. Customers have an almost overwhelming number of tools available to grow their online presence and will likely enjoy the prospects of launching a reseller business to boost their income. Meanwhile, entrepreneurs looking to start a web hosting or domain reselling business will appreciate ResellerClub's turnkey websites, white-labeled control panels, and easy account and order management systems.
Overall Rating4.8 / 5.0