|Features||4.9 / 5.0|
|Ease of Use||4.5 / 5.0|
|Pricing||4.8 / 5.0|
|Reliability & Support||4.7 / 5.0|
The 3dcart content management system takes a little longer to get used to than some competing eCommerce platforms, but users should enjoy the platform once they learn where everything is. Particularly on the design and customizations features, we had a somewhat hard time navigating the company's deep navigation menu. One of the problems with giving users so many tools is there are only so many places to put them. Once sellers master what's hidden in the Settings and Content panes, their business will be off to the races. Long story short, 3dcart has everything you need — it's just a matter of finding it.
With 3dcart's main packages ranging between $29 and $229, the company is right on par with many competitors. Where 3dcart distinguishes itself, however, is in the bevy of available features and perks crammed into the affordable price point. The company does not restrict sellers with limits on orders, products, or bandwidth, nor do they charge transaction fees. Add in 24/7 support and built-in blogging and SEO tools, along with an included point-of-sale module, and 3dcart becomes quite a bargain.
If the 15-day free trial isn't enough time to make up your mind, 3dcart also offers an introductory and beginner-friendly Startup Plan at $19 per month. Users are limited to listing 500 products and selling up to $10,000 per year, but the low-cost option offers an economical alternative for brand-new entrepreneurs.
With such robust security measures in place, the 3dcart infrastructure shows the stability and performance perks you'd expect from an eCommerce platform. We appreciate that the company will migrate new users' stores for free, using a team operating from the company's South Florida headquarters. 3dcart gives store owners ample resources with which to grow their businesses, including a knowledgebase, HTML guide, training videos, and eCommerce University.
Despite the up-front wealth of information, however, we remain a little skeptical of 3dcart's ability to maintain that high level of support. The company advertises around-the-clock assistance through an email ticket system, phone call, or live chat, but the company only makes the email ticketing platform available from the administrative interface. Users can find a toll-free phone number on the company website, but live chat was nowhere to be found.
A refreshing alternative to eCommerce platforms like Shopify, Magento, and Pinnacle Cart, 3dcart is a fully featured system that can help new brands get started and start selling. With seemingly every tool built into the administrative portal, 3dcart is a one-stop shop for customer relationship management, email marketing, inventory management, and business growth. We knocked the platform somewhat for concerns over usability and support, but 3dcart overall represents a strong and cost-effective service worthy of consideration.
Overall Rating4.7 / 5.0