Best Email Marketing Services

14 Best Email Marketing Services (July 2020)

Written by: Laura Bernheim

Laura Bernheim

Laura has spent more than 12 years crafting engaging and award-winning articles that share the passion behind organizations' products, people, and innovations. As a long-time HostingAdvice contributing expert, she combines a reputation for producing quality content with rich technical expertise to show experienced developers how to capitalize on emerging technologies and find better ways to work with established platforms. A professional journalist, Laura has contributed to The New York Times, Sports Illustrated, the Sun Sentinel, and the world's top hosting providers.

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Edited by: Lillian Castro

Lillian Castro

Lillian brings more than 30 years of editing and journalism experience to our team. She has written and edited for major news organizations, including The Atlanta Journal-Constitution and the New York Times, and she previously served as an adjunct instructor at the University of Florida. Today, she edits HostingAdvice content for clarity, accuracy, and reader engagement.

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Reviewed by: Alexandra Anderson

Alexandra Anderson

Alexandra is a web marketer, Agile Product Owner, and die-hard wordsmith who's contributed to HostingAdvice, InMotion Hosting, HostGator, and other prominent hosting and technology blogs, as well as Forbes. She has a master's degree in information technology from Virginia Tech and more than 10 years of experience building websites, advising on web and mobile app design, and crafting content that engages and converts. Her primary subject matter expertise spans WordPress, UX design, Agile project management, and, of course, web hosting.

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Sure, you may roll your eyes at the endless emails flooding your inbox, but did you know the best email marketing services can prevent your brand from being part of the flood? By leveraging tools like automation, triggered and targeted campaigns, and personalization, you can ensure you reach your customers with the right information at the right time.

Gone are the days of anxiously waiting to hear, “You’ve got mail!” or learning about the thousandth Nigerian prince who needs help recovering his father’s fortune. With studies showing that email marketing brings an astounding 43:1 return on investment — meaning you earn $43 for every dollar you spend — small businesses, bloggers, nonprofit organizations, and other communicators will find tremendous value in improving their connection with their audience.

Email hosting is different from web hosting, and email marketing software is separate. Here, learn about the important features, limits, and prices that make a strong inbox impression.

1. Constant Contact

Launched in 1995, when email was just an informal communication method for friends, Constant Contact has grown to become one of the most dominant email marketing platforms in the world. The company empowers small businesses to level the playing field with large competitors by providing a broad set of features that cover automation, lead generation, eCommerce, web design, and social media advertising.

We especially appreciate the company’s wide-ranging templates covering various industries and designs. Entrepreneurs can leverage Constant Contact’s revamped editor to customize and segment messages, with automation tools on standby to welcome new subscribers or remind them about an abandoned shopping cart. In addition to a rich knowledge base and community forums, customers can contact the company’s support teams via phone or chat.

2. GetResponse

Touting an industry-leading deliverability rate beyond 99%, GetResponse serves more than 350,000 customers a spam-free platform that emphasizes marketing automation and optimizing conversion funnels. We found the company’s service incredibly easy to use, from the visual editor to the rich analytics tools that evaluate the success of your campaigns.

eCommerce store owners will especially appreciate GetResponse’s expertly designed landing pages geared toward helping high-impact campaigns drive major returns on investment. More than 30 ready-made conversion funnels help small businesses coordinate landing pages with automated emails, transactions, and abandoned order recovery efforts to present a well-rounded and optimized user experience.

3. SendinBlue

Behind a refreshing pricing format that measures email volume instead of the size of your contact list, SendinBlue delivers more than 100 million messages each day. As the first company on our list to offer a free forever plan, SendinBlue is a great budget-friendly option for those with basic email marketing needs. While the company’s emphasis on simplicity leads to a somewhat underwhelming impression of its designs and features, the inclusion of text message marketing and live chat tools is a key differentiator.

SendinBlue initially concentrated on improving transactional emails that are triggered by a user’s action, such as resetting a password or making a purchase. The company takes a particularly strong approach to data security for both senders and recipients. All solutions are GDPR-compliant from the outset.

4. AWeber

An industry veteran founded in 1998, AWeber has turned more than 20 years of experience into an email marketing platform that connects entrepreneurs and their brands with customers in ways that grow businesses. The company checks all the major boxes when it comes to features, ranging from a drag-and-drop visual editor and email automation to list management tools and analytics.

AWeber especially excels in list management and subscriber segmentation by enabling users to gain valuable insights on their subscribers’ open and click rates. The company’s template designs and deliverability rates leave a bit to be desired, but above-average customer support and intuitive, streamlined interfaces make AWeber a solid choice for novice marketers.

5. MailChimp

Designed as an alternative to the oversized, expensive email software of the early 2000s, MailChimp is now one of the biggest names in email marketing — and boasts a fun mascot and corporate attitude to boot. The platform has everything you’ll need to get started, all wrapped up in an easy-to-use package. The free plan is generously appointed, enabling organizations to communicate with up to 2,000 subscribers before upgrading.

With email templates, a visual editor, and autoresponders, MailChimp does everything an email marketer needs to promote their brand. We found the platform’s analytics and ecommerce tools a little too basic for power users, but a vast library of integrations and the ability to introduce printed mailings adds valuable functionality.

6. Campaign Monitor

Boasting a powerful email builder that enables more than 2 million users to craft and deliver effective messages, Campaign Monitor emphasizes impressive, professionally built templates with high levels of adaptability. Nonprofit organizations will also appreciate the company’s dedication to volunteerism and charitable work; in 2007, Campaign Monitor supplied more than 3,000 volunteer hours and donated more than 10,000 pounds of groceries to local food banks.

We love that Campaign Monitor enables users to create targeted and automated customer journeys through a campaign. The features may not dramatically stand above those of competitors, but the fine-grained control over templates — and the ability to code your own — will definitely resonate with brands. Support is limited to email for all but subscribers to the Premier plan, but we found Campaign Monitor’s platform is incredibly easy to use and well documented.

7. RocketResponder

As a relative newcomer to the industry, RocketResponder offers a fresh perspective on sending effective campaigns with high deliverability rates and SEO value. The traditional email marketing platform starts with a 30-day free trial but unlocks limitless email lists, subscribers, and campaigns with its paid plans.

Alternatively, RocketResponder offers one-of-a-kind solutions for agencies that need to manage marketing campaigns for clients, as well as a white-label option that removes all RocketResponder branding and sends emails from your own domain name — boosting your campaign’s deliverability and your brand’s reputation and authority.

8. ConvertKit

Targeted toward creators ConvertKit empowers bloggers, YouTubers, musicians, and designers to spend less time marketing and more time dreaming and creating. The company skips custom campaign design templates to instead focus on professional-looking plain-text emails that boost your credibility and get past spam filters. Plans are slightly pricey, but a 14-day free trial will help you test ConvertKit’s services and see if it’s the right fit.

ConvertKit has all the streamlined features you’d expect, including landing page designs, signup forms, and analytics. Regarding automation, we especially appreciate how the platform lets users visually map out the various paths a subscriber’s communications could travel. The lack of templates may be a little jarring at first, but we bet you’ll appreciate how much less time you spend on marketing.

9. Groupmail

One of the most popular email marketing services you’ve probably never heard of, Groupmail helps more than 1 million people around the world send stylish campaigns and organize their contact lists. Instead of relying on monthly fees, email quotas, and subscriber limits, Groupmail flat out gives you its software for a one-time, upfront price.

While the Groupmail software was originally built for Windows users, the company launched its macOS platform in mid-2019. Users can create and organize unlimited groups and contacts, with all data securely stored on their own PC. The templates may look a bit stale, but you have full HTML control over the appearance of your campaigns.

10. ActiveCampaign

Built on the belief that technology should work for you instead of the other way around, ActiveCampaign boasts an impressive and well-rounded portfolio of email marketing and related services. More than 80,000 companies worldwide rely on ActiveCampaign for everything from marketing automation to CRM, messaging, and machine learning.

ActiveCampaign especially shines regarding marketing automation and optimizing your conversion funnels. The visual builder maps out audience targeting and segmentation to help you welcome new subscribers, identify your most active contacts, and pull in information from other platforms. Although the interface is rather easy to use, beginners may get overwhelmed by the complex features.

11. Drip

Billing itself as the first and only eCommerce customer relationship management platform, Drip aims to bring entrepreneurs and online stores closer to their customers than ever before. The platform centers around crafting personalized brand experiences by enabling users to tag, identify, and analyze each user interaction across your website and social media profiles.

As you build and perfect audience segments, you can spread your message across email, Facebook, Instagram, and even direct mail and SMS messages via third-party integrations. From there, the company’s rich analytics platform is set to help you further steer and optimize your campaigns. Even better, Drip pays the same attention to its own customers with tons of training and troubleshooting materials to go along with rare, around-the-clock support via chat and email.

12. MailerLite

Nearly 700,000 startups, businesses, and freelancers use MailerLite to send 1 billion monthly emails. The company originally started in 2005 as a web design agency before pivoting to email marketing five years later, focusing on a simple platform that allows users to accomplish everything they want without any unnecessary features or complicated processes.

MailerLite’s efficient platform strips away some of the advanced features you’ll find with other marketing services on this list, but the company certainly covers all the essentials in an extremely user-friendly way. If you’re missing any functionality, chances are MailerLite has an integration available for you; users can find all the top providers for eCommerce, landing pages, CRM, and signup forms.

13. Benchmark

With a sleek and modern drag-and-drop email builder, Benchmark simplifies email marketing campaigns for beginners and small business owners. The platform is geared toward beginners and comes with a generous free plan for those with lists of fewer than 2,000 subscribers or campaigns of fewer than 14,000 emails per month. The cost of the paid plans is a little steep for our taste, but you’ll find some of the best customer support in the industry.

Benchmark helps you grow your subscriber list with embeddable, popup signup forms, polls, and surveys to build engagement and personalize their experience. As you learn more about your subscribers, Benchmark enables you to target specific groups with A/B testing and other tools. Although the company’s automation capabilities fall slightly behind competitors, Benchmark is regularly praised for having the best customer support in the industry.

14. HubSpot

Crafted around the idea of inbound marketing, where people want to be helped instead of interrupted by marketers or salespeople, HubSpot aims to be an all-in-one solution for connecting businesses with their customers. The comprehensive platform is primarily crafted around CRM, unlocking rich data about each of your customers that can be used to craft more personalized brand experiences.

While larger teams and organizations will appreciate the wide-ranging programs available through HubSpot, we found the platform overwhelming. With all the tools in the company’s CRM, sales, marketing, and customer service portals, we’d rather see a narrower focus centered on usability. That said, no one can argue with the depth of information HubSpot provides; valuable insights can certainly be yours if you can sift through everything.

How Much Does Email Marketing Cost?

As you can tell, email marketing prices run the gamut from completely free to hundreds, if not thousands, of dollars per month — and even then, they’re not all created equal. You’ll have to pay close attention to the features, subscriber limits, and sending capacities before committing to spending your time and possibly money on a platform that may not be the best fit.

Free plans range from stripped-down and restrictive sampling to full-featured experiences with advanced features. But, for those who need a premium solution, you don’t necessarily have to pay sky-high prices. Solid email marketing plans can cost between $10 and $50 for modest-sized lists, while larger organizations will likely have to spend quite a bit more.

The best email marketing services don’t have to break the bank while you broadcast your campaigns to the masses.

See if your potential email marketing platform offers a free trial. Spend the time (usually two weeks) playing with design templates, list managers, and the program’s analytics and stats interfaces to see if the company is worth your time and money. Kick all the tires!

First, learn how to set a marketing budget to see how much you can afford to spend on email marketing. Ideally, you should spend roughly 15% of your marketing budget on email campaigns and optimizations; studies show that more than 80% of marketers are spending 20% or less.

What is the Best Free Email Marketing Service?

Although you shouldn’t shy away from free trials and the extra features you get with upgrading to affordable plans, we understand if you need something free for the long haul. We’ve already covered the best free email hosting services, but here are the best marketing platforms and software programs from our list that help you leverage your sending power for free:

Even better, you can trust free email marketing services much more than other free solutions on the web. Whereas free web hosting tends to fall under the “if it seems too good to be true, it probably is” category, no-cost email marketing bucks the trend.

Alternative options that didn’t rank as high but come with slightly higher limits include Sender, Omnisend, and SendPulse. Each platform allows users to send 15,000 emails. Omnisend doesn’t enforce a subscriber limit, while the others allow up to 2,500 contacts.

Which is the Best Bulk Mailing Software?

To help prevent spam and protect user accounts, internet service providers, web hosts, and email platforms restrict the number of emails you can send per day and the number of people you can send to. SMTP servers are what take care of the entire email delivery process; overloading them can lead to the machines being blacklisted.

Of the email marketing services we reviewed above, the platforms below have the highest listed sending capacities. Remember that these and several others can go even higher after you consult with salespeople to create a custom plan.

As you’re looking to send out more email messages, your prices can understandably skyrocket. Manage your costs and campaigns by ensuring you’re sending the right number of emails and not overwhelming your subscribers (and servers). Periodic cleaning of your contact list to remove dead-end leads may also help.

Gauge the Effectiveness and Conversion Rates of Your Email Marketing

Given that email was invented in 1972 — predating the internet and even its predecessor, ARPANET — you may be wondering: Is email marketing still effective? Believe it or not, this roughly 50-year-old technology still has legs, particularly for small businesses and eCommerce.

Email marketing can help attract new customers, engage existing ones, and build more revenue when done correctly.

According to a study from Shop.org and Forrester research, 85% of U.S. retailers considered email marketing to be one of the most impressive ways to attract new customers. Once they’re on board, existing customers are 50% more likely to try new products and spend roughly 30% more.

Aside from your growing revenues and subscriber list, email marketing success can be measured through various metrics. Your conversion rate can be calculated by dividing your campaign’s number of signups or purchases by the number of successfully delivered emails. More helpful, though, would be tracking how frequently your subscribers open or click on links in your messages. Mailchimp determined the average rates per industry, giving you a great sense of how you’re doing compared to competitors.

When in doubt, play with your email marketing platform’s A/B testing feature to see which subject lines yield the best results and which personalizations or delivery times are the most effective. Never forget your call to action (such as signing up with one of the email marketing services above to boost sales and connect with your potential customers)!

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ABOUT THE AUTHOR

Laura has spent more than 12 years crafting engaging and award-winning articles that share the passion behind organizations' products, people, and innovations. As a long-time HostingAdvice contributing expert, she combines a reputation for producing quality content with rich technical expertise to show experienced developers how to capitalize on emerging technologies and find better ways to work with established platforms. A professional journalist, Laura has contributed to The New York Times, Sports Illustrated, the Sun Sentinel, and the world's top hosting providers.

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