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We interview stakeholders from the world’s most innovative technology companies. From the rise of AI, cloud computing, virtualization, and, of course, web hosting.

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The Tech Industry's News Team

“Our news team has decades of experience interviewing the industry's leading innovators and reporting on the latest trends in web hosting.”

– Christina Lewis, Managing Editor

AI in Hosting Support Might Be Driving Customers Away

Jordan Sprogis

By: Jordan Sprogis

Jordan Sprogis

Jordan Sprogis, Contributing Expert

Jordan Sprogis is a creative writer and tech researcher who has been working on online content for the better part of a decade. She holds a bachelor's degree in professional writing from Western Connecticut State University and has devoted much of her career to crafting content for various web verticals, including CyberSpyder and The Echo. Since joining HostingAdvice, Jordan has combined her storytelling ability with her fascination for advancements in technology to pen over 200 articles geared toward industry pros and newcomers alike.

Lillian Castro

Editor: Lillian Castro

Lillian Castro

Lillian Castro, Senior Editor

Lillian brings more than 30 years of editing and journalism experience to our team. She has written and edited for major news organizations, including The Atlanta Journal-Constitution and the New York Times, and she previously served as an adjunct instructor at the University of Florida. Today, she edits HostingAdvice content for clarity, accuracy, and reader engagement.

Cristian Lopez

Reviewer: Cristian Lopez

Cristian Lopez

Cristian Lopez, Contributing Expert

Cristian Lopez uses his Business Marketing background from the University of Illinois at Chicago to create comfortable environments for customers, clients, and colleagues to share their thoughts and ideas openly. From interviewing tech leaders to conducting UX market research projects, Cristian knows the importance of storytelling — a key variable for innovation and inspiration. His goal at HostingAdvice is to wow readers on the ever-evolving nature of the tech industry and bring his audience the most reliable and exciting content on all things hosting.

AI in Hosting Support Is Booming — But It Might Be Driving Customers Away

According to Hostinger’s 2025 AI report, 42% of businesses currently use chatbots for customer engagement and predictive analytics. But as more hosting providers turn to... Read More »

Node.js vs Golang: Battle of the Next-Gen Languages

Node.js vs Golang Breakdown

Recently, there have been criticisms about the value of using Node.js in a high-performance, networked application environment, and some developers have moved... Read More »

99.99% Uptime! Remsys Takes Managed Technical Services to The Next Level

Remsys Offers Top-Level Technical Support & Managed Services

Remsys has provided high-quality managed technical services for more than a decade, with a team of carefully-selected professionals. Offering services... Read More »

SolidFire: The #1 All-Flash Storage Solution. Period!

Meet the #1 All-Flash-Based Storage Solution: Solidfire

SolidFire is the only all-flash storage provider in the world that can offer guaranteed I/O Quality of Service (QoS) and I/O Operations Per-Second... Read More »

Cloud 66: Trailblazing DevOps As a Service

Cloud 66: The Simple-to-Use Cloud Deployment Platform Trailblazes DevOps-as-a-Service

Cloud66, a DevOps-as-a-Service provider, allows amazingly simple infrastructure deployment, scaling, and repeatability on services such as Digital... Read More »

For industry news, discussions, and more...

How TJ Stein and the Media Temple Team Dominate Customer Service

See How TJ Stein & Media Temple Dominate Customer Service

I had an amazing opportunity to interview TJ Stein, the Senior Director of Customer Support at Media Temple in Culver City, California. We talked about TJ’s... Read More »

git -no-ff rebase: Does It Exist?

git -no-ff rebase: Does It Exist?

The git rebase command has no “fast-forward” or “no-fast-forward” option (git -no-ff rebase) like the git merge command, because it is not merging anything. A... Read More »

WHIR Networking Events: 2015 Edition

WHIR Networking Events (2015)

Another year has passed and the WHIR Networking Events continue to grow and be seen as the casual and easy way to meet decision-makers in the hosting... Read More »

What is TCP/IP and How Does It Make the Internet Work?

What is TCP/IP and How Does It Make the Internet Work?

A few days ago, my 5-year-old niece asked me how the Internet works. This is the answer. TCP/IP – A Brief Explanation The Internet works by using a protocol... Read More »

Tutorial: How to Use Ack and Grep on Ubuntu 14.04

Ubuntu 14.0: Using Ack & Grep

Search and you shall find. On a Linux system, there are numerous search tools for quickly and precisely finding certain local data. We could use the locate and... Read More »

It's Alive! HostingCon is Coming to Europe in October 2014

It’s Alive! HostingCon is Heading to Europe — October of 2014

For the first time ever, HostingCon will be occurring in Europe. With the amazing success of the US version, it should be expected that the European... Read More »

What is Softaculous and How Do I Use It?

Softaculous: What Is It, Who Needs It, and How Do I Use It?

Some web-enabled applications, like WordPress, need little introduction. Powerful and easy to use, many blogging and eCommerce applications have become... Read More »

Yola Reviews: A Fantastic Website Builder for 2025

Building a Website with Yola: Our Trial Run & Review for 2025

In the competitive marketplace of website builders, Yola has top-of-its-class functionality. In my experience, I found Yola to be straightforward and... Read More »

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