Disclosure: When you sign up through links on our site, we often earn referral fees from partners. For more information, see our ad disclosure and review policy.
With an impressive breadth of overall hosting services offered, SiteGround is a leading innovator in the hosting space — from custom software solutions to premier customer support. The company offers the full range of web hosting features, including a free Cloudflare CDN, cPanel with SSH access, and unlimited MySQL databases and bandwidth — not to mention prize-worthy customer support. CEO Tenko Nikolov and CTO Ivo Tzenov, SiteGround Co-Founders, gave us the inside scoop on SiteGround's features and took us through the solutions they've engineered to enhance the user experience. Customer service has long been the company's claim to fame, behind custom solutions built to make the hosting experience as stress-free as possible. SiteGround engineered an in-house chat software that allows users to select and rate thoroughly vetted customer service agents with whom they've worked previously. The company wrote its own ticketing system, as well, which comprises an algorithm designed to select appropriate technical support representatives for specific tasks. The end result is instant replies to phone calls and chats, and 10-minute responses to email tickets, all of which contributes to a 99.7% customer satisfaction rate. For shared hosting, SiteGround conceived a one-of-a-kind server isolation system that prevents vulnerable servers from taking down entire networks. In place of VPS hosting, the company built its own cloud container platform, featuring thousands of containers and top-notch scalability and security. All SiteGround hosting service users benefit from a unique downtime prevention mechanism, which has helped SiteGround develop a reputation for stellar uptime rates: 99.996% annually and 99.999% monthly.
|
With an excellent price-versus-performance tradeoff, iPage has plans starting at around $2 a month. The hosting company's shared offerings are hard to compete with, especially for folks that are new to web hosting and just need a simple site. Aimed primarily at first-time site owners, iPage puts together an impressively deep feature set. Offering strong, custom site builder options, iPage brings what-you-see-is-what-you-get simplicity to the site-building experience. If ecommerce platforms are your thing, an online store builder is also included. Don’t have a domain yet? Register one for free with iPage. Once you have a new site, what do you do with it? To kick-start promotion for your site, iPage gives you $200 of marketing credits to get you started on Google and Bing, giving your online presence the exposure that any site needs. Additionally, iPage offers a full security suite to keep your site running without worry. Daily malware scans, spam scans, and constant network monitoring are just some of the features. Full technical support is also part of the package by way of email or 24/7 phone support with a promise to answer calls in two minutes or less. From site-building tools and a free domain to a jump-start on your marketing efforts, iPage has put together a very impressive package for their price and they should absolutely be considered for first-time users.
|
#8 out of 10 in Cheap Hosting reviews Providing hosting with the perfect balance of technological innovation and superior customer support, SiteGround offers a range of affordable hosting services to meet your needs. In addition to the expected cheap web hosting perks — a free website builder and unlimited bandwidth — the company specializes in custom-built tools to deliver strong and positive user experiences. Although SiteGround prices itself on the high-end of the shared hosting spectrum, the upgraded SSD-powered infrastructure and additional perks make its service well worth the investment. In addition to included SSL certificate, daily backups, and a content delivery network, SiteGround delivers a top-notch blend of speed and security. SiteGround developed its own ticketing system and custom chat software, allowing you to chat with trusted and capable representatives with whom you've had success in the past. The software takes in about 1,500 chats on any given day. The website itself receives about 1 million visitors per month, with users coming for both tutorials and knowledgebase articles written and updated by the tech support team. Once a month, SiteGround tests competitors' and its own support levels with dummy accounts, measuring response times, attitude, and effectiveness. If a competitor is doing something well, SiteGround's team takes note and tries to improve its own services.
|
Whether you're a first-time website owner or a web veteran, iPage’s excellent hosting services and a fantastic list of extras make the brand one of the best values in web hosting. Unlimited disk space, scalable bandwidth, and emails are just a part of what makes iPage’s shared hosting plan a great deal. The company offers very good suites of extras focusing on web hosting necessities like security, marketing, and support. If you don’t yet have a site, iPage includes a free domain and website builder to get you rolling quickly. We especially love the web hosting company's inclusion of ecommerce templates and online shopping carts for the same low price. Support is one factor that’s very important to us, as it should be to you. For iPage customer support, the hosting company has phone, email, and chat available 24/7. For the DIY crowd, the company also has an extensive list of tutorials and helpful documents. One of the very best budget web hosts out there, iPage offers great hosting features and server performance for a low price. If you are searching for a cheap, reliable web host, iPage should definitely be near the top of your list.
|
|
|
When it comes to VPS hosting, SiteGround does things a little differently. Instead of managing a typical virtual private server network, the company created its very own cloud platform built from the ground up. Although the services are similar to a VPS, with shell access included, it's much more scalable. The hefty price tag certainly jumps out at potential customers, however, making SiteGround's cloud product a major investment. The company's top-tier infrastructure and customer support certainly back up the cost, but the platform may not be the right step for first-time VPS customers looking to take a small step beyond shared hosting. That said, SiteGround's managed cloud hosting includes thousands of containers and is much faster than most products you'll find on the market. A single cloud instance can be provisioned, up, and running in seconds |