GoDaddy vs. HostPapa (2017)

Ryan Frankel Ryan Frankel Hosting Expert
“We tested GoDaddy & HostPapa — The winner is GoDaddy!”

GoDaddy and HostPapa are two of the oldest names in the hosting biz, and they’ve each taken over their own corners of the market. While GoDaddy is a world-renown domain name registrar, HostPapa’s claim to fame is their local feel as one of the few independently owned web hosts in existence. We love both of these providers for beginners, but let’s boil it down to their strengths and weaknesses in each of the main hosting categories below.

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Overall Rating
4.7/5.0 ★★★★★
Visit GoDaddy »
Overall Rating
4.7/5.0 ★★★★★
Visit HostPapa »

Overall Hosting Comparison

Best Overall Rating

★★★★★ 4.7/5.0

GoDaddy is exceptionally well-known in the hosting space — deemed the World's #1 Domain Name Registrar. They make it incredibly easy and affordable for folks to choose a domain name, sign up for hosting,... read more +

GoDaddy is exceptionally well-known in the hosting space — deemed the World's #1 Domain Name Registrar. They make it incredibly easy and affordable for folks to choose a domain name, sign up for hosting, and start building their online business or personal web property. While known for their domain, email, and shared hosting services, GoDaddy offers options for virtual and dedicated servers as well. They make the upgrade process as seamless as possible, so you shouldn't shy away from scaling your site as your business needs grow.

The user control options are pretty popular in the hosting space: your choice between the easy-to-use cPanel or Plesk control panels, plus Root (administrative) access for more tech-savvy customers. If you're particularly interested in webmail, GoDaddy offers their GoDaddy Workspace feature, an intuitive interface for keeping up with the unlimited email accounts you have available to you as a customer. All of this can be easily accessed and secured with your GoDaddy login info that you receive upon sign-up.

Customer support has been a focus of the GoDaddy team as they constantly work to improve. Today, they have an award-winning team of experts on staff, readily available to handle customer support tickets and emails 24 hours a day, seven days a week. While they're on hand to talk you through any issues, they're also keeping an eye on your server (as well as other clients sharing your server). Their security monitoring is round-the-clock and they guarantee uptime rates of 99.9% or better. This uptime rate is by no means outstanding in the industry, but for most end-users, it's all that's required. Their page load speeds (the time it takes for your webpages to load) are industry-leading, however.

The bottom line is this: GoDaddy is a go-to domain web host for millions of users world-wide for a reason. They maintain their ever-expanding network of users by offering blazing-fast load times, award-winning security and support, and a free domain name when you sign up for a year-long plan. It's a great hosting deal, particularly for first-timers and SMB owners, at a really great (low!) price point.

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  • Industry-leading load times
  • Award-winning support and security
  • World's #1 Domain Name Registrar
  • Choice of cPanel or Plesk included
  • 99.9% uptime guaranteed
  • Get started on GoDaddy now.
Money Back Guarantee
30 days
Disk Space
100 GB - Unlimited
Domain Name
FREE (w/ annual plans)

Best Overall Rating

★★★★★ 4.7/5.0

One of the earliest hosting companies to power their datacenters with renewable energy, HostPapa is an established provider that furnishes customers with plans backed by award-winning customer service and... read more +

One of the earliest hosting companies to power their datacenters with renewable energy, HostPapa is an established provider that furnishes customers with plans backed by award-winning customer service and covered with a bevy of features. Currently hosting more than 500,000 websites, HostPapa is the epitome of a high-value, low-cost provider.

We recently went straight to the source to find out what sets HostPapa apart from other hosting companies and sat down with CEO Jamie Opalchuck, who said HostPapa is "a little bit different than the average beast" in the hosting industry. The privately-owned company considers themselves less of a straight-up hosting provider and more of a 1-stop shop for small businesses looking to grow their brand and online presence.

Whether through CRM tools, automatic backups, or unlimited storage, we found that HostPapa excels at giving their customers a seamless, easy experience.

Each user gets a dedicated account manager and a single bill, no matter how many services are added on. That account manager will recommend products, such as email platforms, based on your needs — even if it means suggesting Google Apps or Microsoft Office 365 instead of HostPapa's proprietary platform.

"We want to act as consultants and help our customers reach new heights," Jamie said. "It's a different take on the hosting industry."

With locations in 18 countries and support in four languages (English, French, German, and Spanish), customer support is a major component of HostPapa's modus operandi. Representatives are available to assist users around the clock, including for one-on-one video chats.

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  • Award-winning PapaSquad Support available 24/7/365
  • One-on-one video training sessions with HostPapa expert
  • FREE drag-and-drop website builder
  • Unlimited storage and bandwidth
  • SiteLock, CloudFlare, Google Apps, and Office 365
  • Get started on HostPapa now.
Money Back Guarantee
30 days
Disk Space
100 GB - Unlimited
Domain Name
FREE for life!

Cheap Hosting Comparison

Cheap Rating

★★★★★ 4.8/5.0

A main pull factor for GoDaddy's hosting services is certainly the cost. It's hard to beat web hosting for a dollar per month, especially when they include a free domain name (with annual plan sign-up),... read more +

A main pull factor for GoDaddy's hosting services is certainly the cost. It's hard to beat web hosting for a dollar per month, especially when they include a free domain name (with annual plan sign-up), cPanel control panel, and some of the industry's fastest webpage load times. They make it not only affordable but super easy to get started — for first-timers, bloggers, business owners, and others.

You can choose a GoDaddy hosting plan based on your needs, with a range of options for storage, email, processing power, et cetera. If your site grows to need scalable and/or dedicated resources, their team makes that transition easy as well. VPSs and dedicated servers can be provisioned in minutes, with Root and cPanel access, and no re-provisioning is required for upgrades. All GoDaddy plans are equipped with the user control of cPanel (or Plesk, if you prefer). From cPanel, you can easily install and set up popular web applications for blogging and/or eCommerce (e.g., WordPress, Drupal, or Magento).

A big name in the budget web hosting space, GoDaddy is consistently improving the performance of their servers, their site, and their services in order to offer a great customer experience. With cPanel control and 1-click installations for standard web apps, you can get your website up and running quickly. Their 24/7 security monitoring and DDoS protection allow you the comfort in knowing that the professionals are making sure your site is online, loading quickly, and hacker-free. That power and peace of mind — at such a low price point — is quite a value deal.

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  • World's #1 Domain Name Registrar offers a FREE domain with hosting
  • Industry-leading page load times for your site's webpages
  • Unlimited bandwidth with up to unlimited storage space
  • Choose from two popular control panels: cPanel or Plesk
  • Award-winning support on-hand 24/7
  • Get started on GoDaddy now.
Money Back Guarantee
30 days
Disk Space
100 GB - Unlimited
Domain Name
FREE (w/ annual plans)

Cheap Rating

★★★★★ 4.8/5.0

#5 out of 10 in Cheap Hosting reviews

Where HostPapa shines is with their shared hosting, which offers affordable and feature-rich plans geared toward helping website and small business owners alike grow their online presence. ... read more +

Where HostPapa shines is with their shared hosting, which offers affordable and feature-rich plans geared toward helping website and small business owners alike grow their online presence.

HostPapa wants to be more than just a web host, according to CEO Jamie Opalchuck, who told us that the company aims to be a 1-stop shop for small businesses looking for a seamless and simple experience to help them grow.

"We're looking for a person that we can bring in for $4 a month and help him become more and more successful," he said. "Our goal is to find that person that just doesn't have the IT support they need. They can call us, and we'll actually answer the phone."

Once we signed up and got our hands dirty with HostPapa's services, we found they are poised to achieve that and more. A ton of features make marketing, eCommerce, and email a breeze. Beyond Google Apps or Microsoft Office 365, HostPapa also offers two in-house email plans with a user-friendly interface and modest functionality. HostPapa's email storage limits pale in comparison to the Gmail or Outlook offerings, but the price — less than half of Google and Microsoft — makes HostPapa a great alternative.

"Our plan might be more economical, but it's not necessarily for everyone," Jamie said of HostPapa's email packages. "We want to act as consultants and help our customers reach new heights."

In addition to unlimited bandwidth and CloudFlare's content delivery network, Business Pro plan customers can also boost speed and performance with Rocket Fast Premium Servers — double the RAM, double the hard drives, and up to three times faster. HostPapa's 99.9% uptime guarantee isn't spectacular but should be plenty sufficient for most users.

Need extra help getting started? HostPapa is the only hosting provider that offers one-on-one sessions with one of their support experts. The 30-minute conference, done via phone or video chat, is included in HostPapa's Business or Business Pro plans.

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  • FREE drag-and-drop HostPapa website builder
  • Host unlimited WordPress sites on one account
  • 24/7 support via phone, email, and live chat
  • Enhanced security features included included
  • 99.9% uptime guarantee and unlimited bandwidth
  • Get started on HostPapa now.
Money Back Guarantee
30 days
Disk Space
100 GB - Unlimited
Domain Name
FREE for life!

Dedicated Hosting Comparison

Dedicated Rating

★★★★ 4.1/5.0

GoDaddy dedicated server hosting plans feature managed support options, on-demand resources that are all yours, and the intuitive user control of cPanel. They offer plans for Linux and Windows users, with... read more +

GoDaddy dedicated server hosting plans feature managed support options, on-demand resources that are all yours, and the intuitive user control of cPanel. They offer plans for Linux and Windows users, with a variety of options for operating systems, RAM, processing power, disk space, and hardware choices.

With award-winning security monitoring, GoDaddy support is not only available around the clock to help you troubleshoot issues with your server but they're keeping an eye on your server status. They offer a 99.9% uptime guarantee, which isn't significant in the hosting industry, but their team is committed to keeping your site online and running speedily. They offer premier DDoS protection, anti-hacking services, and other SiteLock security add-ons. GoDaddy managed hosting customers benefit from the assurance that the experts will facilitate security patches, bug fixes, and site backups. In general, customer support is an element of the hosting experience that GoDaddy is consistently striving to improve in their offerings.

With resource configurations customized to meet your needs, GoDaddy offers dedicated server hosting that you can grow your business with — starting with a free domain name if you start with a 12-month plan. The GoDaddy tech support team is available 24/7, guarding your site against malware, hackers, unexpected downtime, and DDoS threats; meanwhile, their support agents are handling any support ticket requests that come through their chat portal or email system. With on-demand resources and industry-leading page load speeds, GoDaddy is a dedicated host that's worthy of your consideration.

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  • "Ready NOW" dedicated resources
  • Self-, semi-, and fully-managed plans
  • Maximum performance and data protection with RAID 1 disk mirroring
  • Total administrative control with Root access, plus cPanel control panel
  • Disaster recovery included
  • Get started on GoDaddy now.
Money Back Guarantee
30 days
Disk Space
512 GB - 2 TB
Domain Name
FREE (w/ annual plans)

Dedicated Rating

N/A

HostPapa does not currently offer this type of hosting. We would not recommend choosing this host for this hosting category.

VPS Hosting Comparison

VPS Rating

★★★★ 3.8/5.0

If you're looking to grow and scale your website — you currently need, expect to need, or want the option to require scalable resources on-demand, GoDaddy has you covered. They have options for... read more +

If you're looking to grow and scale your website — you currently need, expect to need, or want the option to require scalable resources on-demand, GoDaddy has you covered. They have options for cloud-based, virtual, and dedicated servers along side their shared server offerings. Upgrading to any of these options is a relatively-seamless process. For example, after provisioning your server (in mere minutes) before initial deployment, you won't have to re-provision should you choose to upgrade later.

Dev folks will be pleased to hear that GoDaddy offers Root access, so you can install PHP, modules, and proxy servers via the command line with ease. Plans also include cPanel, so you can easily manage your hosting service. Meanwhile, the GoDaddy team will monitor your server 24/7, including handling patches and backups should you select one of their managed plan options.

The GoDaddy name may not immediately bring VPS hosting to mind. Nonetheless, GoDaddy's cloud server offerings include the security, support, and value deal that together embody the GoDaddy reputation in the hosting space. They give you everything you need to scale your web presence in the Cloud.

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  • Designed to handle traffic with Linux or Windows operating systems
  • Provision your server in minutes, with Root access and cPanel included
  • Provision-free upgrades, with tons of SiteLock security add-ons
  • Unlimited bandwidth and tons of processing power available
  • Managed services come standard
  • Get started on GoDaddy now.
Money Back Guarantee
30 days
Disk Space
40 GB - 240 GB
Domain Name
FREE (w/ annual plans)

VPS Rating

★★★★★ 4.7/5.0

If you've outgrown shared hosting and are ready to take on new challenges and customers, consider expanding with HostPapa's high-performance VPS hosting. ... read more +

If you've outgrown shared hosting and are ready to take on new challenges and customers, consider expanding with HostPapa's high-performance VPS hosting.

Their Linux or Windows plans simultaneously give users high levels of both control and flexibility. The affordable, fully managed solution is easy to scale as your site or application grows. You can choose your operating system and server location, then use cPanel and root access to manage your environment.

We found HostPapa's 6GB RAM and 200GB of storage to be a touch shy of their competitors, but they're one of the only hosting providers to include unlimited bandwidth and fully managed support. You can add extra RAM for $20 per gigabyte per month and 15GB of storage for $10 per month.

HostPapa makes up for the slightly limited specifications with their fully managed services, however. "Managed" can mean anything to hosts, but HostPapa definitely put their technicians to work for you. Included in those services are automation, performance and firewall troubleshooting, email and backup configuration, software upgrades and migration, and security audits.

"We're doubling down on support," CEO Jamie Opalchuk said. "We're doubling down on a lot of things that make the client experience better."

Pair that with HostPapa's award-winning support teams who are available 24/7/365 via telephone, email, and chat, and you've got a solid managed VPS hosting plan ready to help you move on from shared hosting.

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  • Wholesale domain reseller account
  • Unlimited hosting and FTP accounts
  • Hyper-V monitoring technology and dedicated memory
  • FREE cPanel/WHMCS license, and Softaculous installs
  • Up to 6GB of RAM
  • Get started on HostPapa now.
Money Back Guarantee
30 days
Disk Space
50 GB - 200 GB
Domain Name
$14.99

WordPress Hosting Comparison

WordPress Rating

★★★★★ 4.7/5.0

Upon first getting started with GoDaddy, customers who sign up for an annual plan receive a free domain name and the power to control their hosting via cPanel or Plesk control panels. From either of these... read more +

Upon first getting started with GoDaddy, customers who sign up for an annual plan receive a free domain name and the power to control their hosting via cPanel or Plesk control panels. From either of these interfaces, you can quickly install and set up the WordPress environment at no additional cost. Even if you don't sign up for a 12-month GoDaddy plan, they're still known as the World's #1 Domain Name Registrar, so they're a reputable choice for hosting your domain.

GoDaddy WordPress plans feature managed services, which means you don't have to worry about tedious details of maintaining the server on which your site is hosted (e.g., security patches and bug fixes). While you're busy adding content, photos, or products to your WordPress site, GoDaddy ensures that your web pages are loading quickly and hackers are staying away. GoDaddy offers award-winning security practices, including DDoS protection, 24/7 server monitoring, and the peace of mind in knowing that experts are not only watching your server but they're keeping an eye on the activity of other users sharing your server.

Folks seeking a WordPress website are in need of the WordPress install itself, the domain at which to host the site, and as many easy-to-use features for managing the WordPress site as possible. GoDaddy offers all of the above: the 1-click install, domain, email, security monitoring, and hosting management power via cPanel. Especially for the low, low cost, they're a fine choice for WordPress hosting.

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  • 1-click WordPress installs via cPanel or Plesk control panels
  • World's #1 Domain Name Registrar offers a FREE domain
  • Experience 24/7 expert support
  • Award-winning security monitoring
  • Screaming-fast page load speeds
  • Get started on GoDaddy now.
Money Back Guarantee
30 days
Disk Space
10 GB SSD - 50 GB SSD
Domain Name
FREE (w/ annual plans)

WordPress Rating

★★★★★ 4.8/5.0

#7 out of 10 in WordPress Hosting reviews

Nearly all hosts these days include easy installations and support for WordPress, the world's leading content management system. While HostPapa is no different, we discovered their ultra-attentive support... read more +

Nearly all hosts these days include easy installations and support for WordPress, the world's leading content management system. While HostPapa is no different, we discovered their ultra-attentive support team can help new users navigate the sometimes challenging platform.

Available through Softaculous, we found the WordPress installation to be incredibly simple — find the WordPress logo in your control panel and follow the prompts to set up your site with the appropriate title and tagline.

Paired with all the apps and features HostPapa offers for marketing, eCommerce, and email, WordPress hosting opens the door to millions of plugins that should take care of all your needs. Also, you can give WordPress an extra boost by taking advantage of HostPapa's partnerships: CloudFlare's content delivery network for speed, SiteLock protection for security, and GlobalSign SSL certificates for additional safety and eCommerce capabilities.

"Our play is what we can supply a small business owner to help in any kind of way with their web properties," CEO Jamie Opalchuk said when we sat down with him. "Keep it simple; that's our place."

If you run into trouble, PapaSquad support is only a phone call, email, or chat message away. They're available 24/7/365 to help, as are HostPapa's video tutorials, downloadable manuals, and knowledgebase.

"We're doubling down on support," Jamie said. "We're doubling down on a lot of things that make the client experience better."

WordPress can be challenging at times, and HostPapa is the only hosting company that provides 30-minute sessions through video or phone with one of their support experts. Those sessions are included in Business or Business Pro plans but are available to other customers for a fee.

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  • 1-click WordPress installation script
  • 99.9% uptime guarantee
  • 24/7 support via phone, email, live chat, and video tutorials
  • Server firewall, monitoring, and intrusion detection
  • Unlimited MySQL databases and phpMyAdmin
  • Get started on HostPapa now.
Money Back Guarantee
30 days
Disk Space
100 GB - Unlimited
Domain Name
FREE for life!

Site Builder Hosting Comparison

Website Builder Rating

★★★★★ 4.5/5.0

GoDaddy uses a version of the InstantPage website builder to offer a user-friendly site-building solution to their customers. Most of GoDaddy's hosting plans include this website builder as an option at no... read more +

GoDaddy uses a version of the InstantPage website builder to offer a user-friendly site-building solution to their customers. Most of GoDaddy's hosting plans include this website builder as an option at no additional cost. Plus, if you sign up for an annual hosting plan, this world-leading domain name registrar will include your website's new domain for free.

The InstantPage site builder interface is incredibly easy to use and includes a lot of options for customization. While you worry about making your website beautiful and professional-looking, the GoDaddy team is working around the clock to ensure that your site will remain online and performing speedily. Their award-winning security team monitors the server that's supporting your website — keeping an eye out for downtime, hackers, and other security threats. They also keep an eye on the usage of other customers sharing your server. The end result is their uptime guarantee of 99.9%, which isn't much in the hosting world, but it does the job for most users.

The bottom line is that for a mere dollar per month you can get started with GoDaddy's website builder plan and choose from hundreds of theme options to start designing the site of your dreams. See it as a free website builder with hosting that costs a dollar per month, or a dollar per month spent on a site builder with the hosting included for free — either way it's a pretty sweet deal.

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  • FREE InstantPage website builder included with most hosting plans
  • Easy-to-use interface with tons of customization options available
  • 24/7 expert support via phone, email, and ticketing system
  • 99.9% uptime with an award-winning team monitoring your site and server
  • Step-by-step walkthroughs
  • Get started on GoDaddy now.
Money Back Guarantee
30 days
Disk Space
1 GB - 50 GB
Domain Name
FREE (w/ annual plans)

Website Builder Rating

★★★★★ 4.5/5.0

Despite a few limitations that might not matter to rookie site owners, HostPapa offers an easy-to-use web builder with a surprising number of features. ... read more +

Despite a few limitations that might not matter to rookie site owners, HostPapa offers an easy-to-use web builder with a surprising number of features.

Coding experience or not, designing a website can be a long, confusing process. Hiring someone to do it for you can be expensive, stressful, and still doesn't guarantee you'll end up with something you like. CEO Jamie Opalchuk told us how HostPapa's site builder lets you avoid all the hassle and get a beautiful, professional website by yourself in a matter of minutes. Build and manage your site on your own, whether you're starting from scratch, getting a fresh look, or looking for a better tool.

We dug into the drag-and-drop editor, which is intuitive for the earliest of beginners — just click on the text you want to edit or area where you'd like to upload an image. For the more advanced users, you can customize your site even more by taking a swing at the HTML or CSS code. When we started our site, HostPapa showcased more than a dozen responsive template options. Once we made our selection, we could see more than 100 other choices. Not many site builders allow you to change templates once you've started adding content, so we appreciate the flexibility that HostPapa allows.

HostPapa's builder really shines, however, in the number of widgets you can add to your site. Easily add text, images, maps, videos, and social media widgets right from the start, or upgrade to include 1-click publishing to Facebook or an eCommerce store. You can build forms with their own tool or through Wufoo, just like you can add email marketing features through a Constant Contact integration.

"Our play is what we can supply a small business owner to help in any kind of way with their web properties," Jamie said. "We want to provide a seamless, easy experience."

Once your site is set up, you can preview how it will look on both desktops and mobile devices. You can always update on the go, from any web browser. The site builder is included for free with HostPapa's shared hosting plans, or you can buy builder-specific plans to add even more features.

If all else fails, HostPapa offers Do It For Me managed web design services. They will write your copy, design your site, and optimize it for search engines and mobile devices. Contact them when you need to update your site, and they'll take care of you.

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  • Drag-and-drop interface — no technical experience required
  • Hundreds of mobile-friendly, responsive templates
  • 1-click website publishing
  • Preview mode for desktop and mobile
  • Upgrade for eCommerce store
  • Get started on HostPapa now.
Money Back Guarantee
30 days
Disk Space
Unlimited
Domain Name
$14.99

GoDaddy vs. HostPapa - Our Conclusion

Ryan Frankel Ryan Frankel Hosting Expert
“We tested GoDaddy & HostPapa — The winner is GoDaddy!”

After going through our reviews above, you’ll see one can hardly go wrong with GoDaddy or HostPapa as a first-time host. With such unique specialties, the teams both have something to offer. To determine which is for you, you have to prioritize your needs. Do you need a domain and email hosting for your small business? GoDaddy is a sure thing. Do you want a support team with a small-town vibe and a custom website builder option? Maybe HostPapa’s your winner. In either case, you’re signing up with a hosting provider with years of industry experience to help make your new website a smashing success.

Overall Rating
4.7/5.0 ★★★★★
Visit GoDaddy »
Overall Rating
4.7/5.0 ★★★★★
Visit HostPapa »