|Features||4.8 / 5.0|
|Ease of Use||4.7 / 5.0|
|Pricing||4.6 / 5.0|
|Reliability & Support||4.8 / 5.0|
The GreenGeeks account manager portal carries a refreshingly light and streamlined design but doesn't scrimp on functionality. Users can quickly register a new domain name, request a site migration, or adjust billing information. We also appreciate that the company gives customers an easy option to contact support agents through live chat, instead of automatically routing them to the ticket system.
In addition to a seamless shared hosting cPanel integration, the familiar interface is included for free with VPS plans, as well. Resellers will appreciate the ability to offer unlimited cPanel accounts to their customers.
Customers looking to use the free site builder won't be disappointed. The straightforward platform features movable content blocks that snap to a grid, ensuring nothing gets out of place. After choosing a template, we appreciate how the website builder will auto-fill your contact information and offer previews of your site on both mobile and desktop.
Ever-so-slightly more expensive than our most affordable recommended hosts, GreenGeeks is in fact priced very competitively with other hosts utilizing all-SSD infrastructure. We have no problem paying an extra dollar or two a month for the upgraded hardware, especially with all the other bonus features GreenGeeks includes in hosting packages.
The excitement surrounding a high-quality hosting bargain, however, begins to wane at the more advanced levels. We have no qualms about GreenGeeks VPS service but have a hard time understanding a price tag that is twice as much as our other top VPS hosts. Dedicated servers are a slightly better bargain, but GreenGeeks remains one of the more expensive options in this space, as well.
GreenGeeks offers the standard 99.9% uptime guarantee — expected, if not exciting or extraordinary. How GreenGeeks makes up for it, though, is through RAID-10 storage configurations with speedy solid-state drives, along with free nightly backups and restorations. We'd love to see an extra nine at the end of the uptime guarantee but have every confidence in GreenGeeks to keep customers' content online and available.
Although we prefer live chat support to sterile and distant email tickets, GreenGeeks posts remarkable response and issue resolution times. Live chat and email support is available all day, every day. For those customers who prefer to call technical support, GreenGeek technicians will answer from 9 a.m. to midnight on weekdays and from 9 a.m. to 8 p.m. on weekends — stellar hours when 24/7 isn't possible.
The GreenGeeks mission to make a positive environmental impact through energy-efficient web hosting is admirable and surprisingly lacking in the industry. Regardless of the feel-good vibes you get at signup, however, the company is a strong option for customers looking for all levels of services. GreenGeeks gets our highest recommendations at the shared hosting tier, which includes separate plans for managed WordPress and website builder configurations. The upscale GreenGeeks features, including unlimited RAID-10 storage, SSD performance, free migrations, and nightly backups, resonate the most strongly when combined with the shared hosting services' ultra-competitive pricing.
Overall Rating4.8 / 5.0