9 Best "Uptime Guarantees" in Hosting (Get 100% Uptime Guaranteed)

Business owners in 2017 likely know they need a website. Even if you’re a two-man operation, you’re not in sales, per say, or you only cater to locals, you still need a virtual storefront to bolster the success of your business’s physical location. Having a website means exposure to a broader pool of potential customers or clients; it helps you establish credibility in your field, and people trust businesses with an online presence other than a Facebook page and a Yelp listing.

The follow-up to that tip is the often understated importance of keeping your website online consistently once you’ve built it. While your brick-and-mortar may have routine 9-to-5 hours of operation, your virtual store is open for business 24 hours a day, seven days a week, 365 days a year — or it should be.

Anything short of 100% not only means a drop in traffic but revenue loss as well. You wouldn’t randomly close your doors during peak business hours, would you? Downtime costs you, so web hosting providers offer uptime guarantees to assure you of their service and reliability. Let’s take a look at some of the best rates out there and who offers them.

100% Uptime Guarantee (Best in Class!)

First we have the Holy Grail of uptime guarantees: the 100% availability promise. Only a small faction of web hosting providers will vow to keep your site online at all times or pay the price. This uptime guarantee is almost exclusively limited to dedicated, cloud, and virtual server plans, so you’ll notice price points and resources that match the high reliability.

Shared hosting customers typically do just fine with a 99.9% or 99.99% uptime guarantee.

Hosts with 100% uptime guarantees have staff constantly monitoring servers housed in redundant datacenter locations.

It’s worth noting the 100% uptime may not include scheduled downtime for maintenance, or there could be other caveats. Even the most reliable hosts may only make this pledge on certain plans, and most providers can only pull it off with strategic datacenter locations.

Liquid Web Uptime Guarantee: 100%

One of our favorite hosts to recommend for service and support, Liquid Web delivers best-in-class hardware, expert support, and round-the-clock availability monitoring to back the 100% network uptime guarantee. Few hosts have the means to offer such a promise.

Liquid Web’s infrastructure offers custom confirmations, robust security, and meticulous backups conducted by the team. The company’s relentless efforts to keep your site(s) online are reflected in the host’s consistently exceptional Net Promoter Score (NPS), which translates to the likelihood of a customer recommending the services to a friend.

BEST OVERALL RATING
★★★★★ 4.8/5.0
  • Heroic Support® and fully managed hosting services
  • Sonar Monitoring™ team detects and treats issues
  • Consistently recommended by customers to colleagues
(read more)
Starting Price/Mo. $29.00
Money Back Guarantee N/A
Disk Space 50 GB - 1.6 TB SSD
Domain Name 2 - 5 Domains FREE
Best Overall Hosting Plans www.liquidweb.com
Our Expert's Liquid Web Review
We've gotten to know a few key members of the Liquid Web team personally, and let us tell you: the passion they put into just talking about their products hints that this is a company... read more +

We've gotten to know a few key members of the Liquid Web team personally, and let us tell you: the passion they put into just talking about their products hints that this is a company worth checking out. Liquid Web boasts supreme uptime, always-there-for-you support, and a constant commitment to building out more functionality for the customer (you folks are the whole reason we do this, right?). Upon deeper review, it seems the enthusiasm of the team translates into the technology's awesomeness.

Testing Out Their Performance First-Hand

We took the Liquid Web servers for a spin. Below you'll find a sampling of the results from testing Liquid Web's signature Storm® Platform. Using a basic MongoDB application in NodeJS, without caching, we experienced page load times nearly half those of other providers. See for yourself in the chart below.

Liquid Web vs. Other: Comparing Average Page Load Times (in milliseconds)
Dallas, TX New York City, NY San Jose, CA
Liquid Web 402, 456, 440, 444 388, 357 542, 559, 530
Competitor 648, 611, 679, 709 604, 523 754, 937, 899

It can't be said enough: MILLISECONDS MATTER, and Liquid Web clearly gets that. Needless to say, we were pretty impressed with these findings.

Liquid Web Manages Everything, So You Don't Worry

The beauty of Liquid Web as a hosting provider is that not only will they host your new website, but they'll take care of all of the behind-the-scenes logistics of running it.

Privately Owned, US-Based, Fault-Resistant Network

Liquid Web has a redundantly built, multi-tiered network with four datacenters based out of the US (plus one coming soon to Amsterdam). They take advantage of all the latest technologies on the market, but most uniquely, they own all of their hardware. By owning rather than leasing, they have more control over the options they can offer their clients.

Guarded By The Sonar Monitoring™ Team

Liquid Web's servers are heftily and proactively protected under the watchful guard of the Sonar Monitoring™ team. These folks are trained to constantly survey server statuses and notice issues before they affect you, resolving problems quickly and quietly; chances are you won't even realize these disaster prevention ninjas are at work.

Guided By The Heroic Support® Team

Should disaster strike or questions come up, you are never alone. Within minutes, you can be on the line with a highly trained Heroic Support® technician who will be well-equipped to walk you through any hosting dilemma. These team members were mentored by experts, many are now Red Hat certified, and all of them uphold the Heroic Promise to be totally transparent and there for you. The Liquid Web Best Effort Support policy means they'll try to help any way that they can, even if it requires work outside of their traditional services.

Fully Managed Hosting Solutions

Liquid Web has three main tracks for managed hosting, not including their newest managed WordPress solution, and they offer varying degrees of management for their servers (e.g., fully managed versus self-managed). You pay a bit of a premium for managed hosting, but the peace of mind you get in exchange is priceless.

You Take Care of Your Business, They'll Take Care of the Rest

With Liquid Web taking over the infrastructure management, you're free to focus on what really matters: your content and/or your customers. Customers can easily install popular blogging software and eCommerce tools through the ever-popular and easy-to-use cPanel. Users get unlimited email accounts, secure access with SSH, and really fast page loads thanks to SSD storage.

Services Consistently Recommended By Customers

The hard-to-beat support that Liquid Web offers to their customers has been raved about by users, as evident by their consistently high NPSs (Net Promoter Score: the likelihood of a client recommending a product/service to a colleague). The devoted Heroic Support® team and equally reliable uptime rates, not to mention amazing, custom technologies, all work together to yield such customer praise (NPS of 68 in 2014).

State-of-the-Art VPS & Storm® Cloud Platform

Liquid Web's VPS hosting is arguably one of their most noteworthy services. Whether you want fully, core-, or self-managed service, they offer all the flexibility and power you need.

Powerful SSDs with RAID Protection

SSD power comes standard on all Liquid Web VPS plans, which means less latency and more security with RAID protection. VPS users also get Liquid Web's in-house-built Storm® Firewall for added peace of mind.

Daily Billing & Easy Scaling

VPS users can easily scale up and down, create and deploy server instances, and only pay (even by the day) for what they use. With instant provisioning, API access, and real-time server monitoring, you should feel confident in a Liquid Web VPS.

NEW Managed WordPress Solution is Perfect for Personal or Professional Use

Individuals and mom-and-pop shops looking to build a site will probably at least consider WordPress at some point in their hosting shopping. Liquid Web has introduced a Managed WordPress Hosting solution, which includes all the technology and support Liquid Web is known for, plus SSL certificates for all users. The team will migrate your WordPress site to Liquid Web for free, then maintain automatic backups and updates to the core and plugins.

Popular & Performance-Focused Dedicated Servers

Liquid Web's dedicated servers offer more flexibility than traditional dedicated server resources, particularly with the innovation of their Storm® Dedicated Server.

Tons of Add-Ons to Strengthen Your Dedicated System

Liquid Web has 50+ developers behind the maintenance of their platforms, and that includes tons of optional extras for added security, speed, and storage. Dedicated users can opt to include firewalls, load balancers, a CDN, or Liquid Web's Guardian Backup service, among other Dedicated Add-Ons.

Storm® Dedicated: The Power You Need in a Flexible Cloud Environment

The Storm® Dedicated Server offers the concentrated power you'd expect from a traditional dedicated service with the added customization of a cloud-based environment. While traditional dedicated servers don't guarantee instant provisioning, SSDs, and automatic migrations, the Storm® Platform does.

Last Words on Liquid Web & Their Hosting Solutions

The bottom line is that if you're ready for the real deal in web hosting — high-powered hardware and a team you can count on — you should consider Liquid Web. Their highly reliable Heroic Support® team experts help make for highly available sites. They own their servers and have a team dedicated to building out new solutions that make their customers' lives easier and sites safer. Based on our experience, it's really no surprise that customers consistently vouch for Liquid Web managed hosting.

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DreamHost Uptime Guarantee: 100%

Leveraging East and West Coast datacenter locations, redundant cooling features, emergency generators, and round-the-clock monitoring, the DreamHost team has spared no expense to maximize the availability of their servers. The company’s commitment to customizable hardware configurations and furthering open-source innovation is highly respected in the industry, and the 100% uptime guarantee for dedicated hosting is appreciated by customers around the world.

For every hour of downtime your site experiences (apart from scheduled maintenance), DreamHost will compensate you the cost of one day’s worth of hosting expenses — putting company money where their marketing mouth is, to say the least.

BEST OVERALL RATING
★★★★★ 4.8/5.0
  • 100% uptime guarantee
  • In-house, 24/7 customer support
  • FREE SSL/TLS certificates
(read more)
Starting Price/Mo. $7.95
Money Back Guarantee 97 days
Disk Space Unlimited
Domain Name FREE (1 year)
Best Overall Hosting Plans www.dreamhost.com/overall
Our Expert's DreamHost Review
A top-notch host for those who know what they're looking for, DreamHost offers nuanced and performant hosting perfect for scaling websites and applications through the ranks of shared, VPS, cloud, and dedicated hosting. We love... read more +

A top-notch host for those who know what they're looking for, DreamHost offers nuanced and performant hosting perfect for scaling websites and applications through the ranks of shared, VPS, cloud, and dedicated hosting.

We love their features but realize that beginners or hobbyist developers might not want to fork over the extra cash to capitalize on the performance, optimization, and managed services that DreamHost offers.

If, however, your site is growing and gathering more and more traffic, few hosts will take care of you as well as DreamHost. Managed services include infrastructure management, automatic backups and updates, malware scans, and DDoS protection.

We appreciate how the independently owned company was built on a passion for open-source technologies. DreamHost developers routinely contribute code back to communities, such as WordPress and OpenStack, and the company has used their brainpower and experience to create the open-source storage system Ceph and OpenStack cloud network virtualization tool Akanda.

As such, DreamHost support agents know what they're talking about. Available all day, every day, the in-house support team provides help worthy of DreamHost's speedy SSD-based architecture, hand-crafted control panel, WordPress-tailored solutions, and reliable managed services.

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99.999% Uptime Guarantee (Rare and Really Reliable)

And here we have the rate hosting experts say to strive for — “five nines or better,” as folks often say. This supreme uptime rate slices the aforementioned downtime rates in half — 30 times over. Few hosts have the chutzpah or the physical infrastructure capacity to pledge this level of availability, but it is most commonly found in dedicated and virtual server plans.

InMotion Uptime Guarantee: 99.999%

InMotion is known for its market-leading hardware, performance-enhancing SSD storage, and ultra-reliable expert support. The host’s dedicated servers come with the added benefit of an industry-leading uptime guarantee. The company assures 99.99% uptime across all hosting plans, and dedicated server customers enjoy 99.999% net uptime, thanks to the redundant-switching network design of InMotion’s Smart Routing™ technology.

DEDICATED RATING
★★★★★ 4.9/5.0
  • Rebootless kernel updates
  • 1-click installs and FREE SSDs
  • cPanel/WHM licences with FREE SSL
(read more)
Starting Price/Mo. $99.99
Money Back Guarantee 30 days
Disk Space 500 GB - 1.2 TB SSD
Domain Name FREE (1 year)
Dedicated Hosting Plans www.inmotionhosting.com/dedicated
Our Expert's InMotion Review
InMotion offers amazingly fast, reliable dedicated hosting on market-leading hardware — making it an easy choice for anyone seeking a premium dedicated host. From free SSDs to a fanatical support team, InMotion has all the... read more +

InMotion offers amazingly fast, reliable dedicated hosting on market-leading hardware — making it an easy choice for anyone seeking a premium dedicated host. From free SSDs to a fanatical support team, InMotion has all the bases covered for both small-scale and large-scale operations, featuring a truly reliable dedicated host.

Unlike some hosts, InMotion gives SSH and Root access to their servers. Each plan is managed and comes with between two and four hours of SysAdmin time at launch, which is an excellent help in getting your site configured to meet your needs. Each server also is set up with cPanel and WHM for easy management.

Plenty of CPU power, RAM, and storage, plus lots of IP addresses, come with each plan. Perhaps our favorite feature of InMotion is their zero-downtime, rebootless kernel updates, which are partially the reason for their superb 99.999% uptime.

InMotion has a 30-day money-back guarantee on their dedicated plans, which is fairly rare and just another reason you can’t go wrong selecting them as your dedicated host.

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Media Temple Uptime Guarantee: 99.999%

An innovator in the cloud hosting space, a leader in premium managed server hosting, and the standard to which hosting customer service is set, Media Temple embodies reliability to the highest degree. The 99.999% uptime guarantee is just the beginning.

MT touts redundant, blazing-fast SSD servers for top-of-the-line performance, and the team conducts regular malware scanning and network monitoring for premiere security. The price point might take your breath away at first, but you’re getting those five nines the industry is always talking about. This is a host worth considering if you’re serious about availability.

DEDICATED RATING
★★★★★ 4.8/5.0
  • Your choice of fully, semi-, or self-managed service
  • Multi-core, 128GB of RAM, and 1TB of SSD storage
  • Scale up instantly from VPS Hosting, without migration
(read more)
Starting Price/Mo. $2,000
Money Back Guarantee 30 days
Disk Space 1 TB SSD
Domain Name New or Transfer
Dedicated Hosting Plans www.mediatemple.net/dedicated
Our Expert's Media Temple Review
Are limitless server resources and a 100% clean neighborhood invaluable to your business? If you answered "yes," look no further than Media Temple’s dedicated hosting. While not for everyone due to the higher-than-average pricing, there... read more +

Are limitless server resources and a 100% clean neighborhood invaluable to your business? If you answered "yes," look no further than Media Temple’s dedicated hosting. While not for everyone due to the higher-than-average pricing, there is no arguing the impressiveness of this enterprise-level server.

Offering self-, semi-, or fully-managed options, Media Temple’s dedicated offering has boundless flexibility to go with its power. First, you start with your choice of Linux operating systems pre-installed for you. Then if you are on the self-managed plan, the sky is the limit with full root access (the stuff geeks dream about). If you opt for the semi- or fully-managed solutions, you get the asssitance of a professional System Administrator, with performance monitoring, daily backups, OS and application updates, constant security, and regular malware scanning.

So where does all this power come from? They start with Dual-socket, multi-core Intel Xeon processors, and then add 128 gigabytes of DDR3 RAM and 1 terabyte of RAID 10 SSD storage. Yeah…  we know right!?

So all of that comes with a pretty hefty price tag, however we can’t say it’s not justified by what Media Temple has to offer; it’s definitely next level stuff. If you already use their VPS options and are in need of something more, you’ll be pleased to hear that it is a seamless, zero-downtime transition to a dedicated server.

Finally, Media Temple offers a 99.999% service uptime guarantee on their dedicated products. If they fall short, you get 20% of your monthly hosting fee back for each 20 minutes of downtime that month.

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99.99% Uptime Guarantee (Highly Recommended)

Pushing the hosting industry status quo for reliability are the hosts with 99.99% uptime rate guarantees. These providers assure their customers’ sites will experience no more than about a minute of downtime in a seven-day time span, or a hair over four minutes in a 30-day stretch. Hosts with these guarantees are few and far between, as most either stick with the status quo or go all in on high availability (with five nines or better).

1&1 Uptime Guarantee: 99.99%

A long-time legacy in the domain, email, and web hosting spaces, 1&1 brings premium reliability at an accessible price point. Even modest shared hosting plans benefit from the company’s 99.99% uptime guarantee, and all packages include a complimentary content delivery network (CDN) and protection against DDoS attacks.

BEST OVERALL RATING
★★★★★ 4.9/5.0
  • Free domain, with up to unlimited domains, emails, and storage
  • Drag-and-drop site builder and 1&1 Click-and-Build Apps available
  • Easily create an online store and gain exposure with $50-worth of ad credits
(read more)
Starting Price/Mo. $0.99
Money Back Guarantee 30 days
Disk Space Unlimited
Domain Name FREE for life!
Best Overall Hosting Plans www.1and1.com
Our Expert's 1&1 Review
Since the early 2000s, 1&1 has grown to become a trusted host for millions of website-owning customers. A reputable leader in web hosting, they offer shared, dedicated, and virtual servers, as well as resources for... read more +

Since the early 2000s, 1&1 has grown to become a trusted host for millions of website-owning customers. A reputable leader in web hosting, they offer shared, dedicated, and virtual servers, as well as resources for website building and eCommerce.

Interview with Javier Salcedo, Head of Product Owner Server

The latest news, however, surrounds the release of the new 1&1 Cloud Server, which we got to discuss with 1&1's Head of Product Owner Server, Javier Salcedo.

Introducing the New, Dynamic 1&1 Cloud Server

1&1 recently launched their dynamic 1&1 Cloud Server, to add to their breadth of offerings. Javier debriefed us on the need for this product, and 1&1's ambitions in designing it.

Only Pay for What You Need with Custom Configurations

"We want to deliver all the capabilities you would expect, then make it very easy to use," Javier said. "Trying to combine the two is a real challenge, but that's where we want to be." With custom configurations, 1&1 allows cloud users to select settings for CPU, RAM, and disk independently of one another, and customers only pay for what they can control.

All-SSD SAN Storage for Power, Speed, & Performance

Combining forces with Solidfire, 1&1 opted to only offer SSD storage for their cloud solution. Their SSD hosting for cloud features 11x compression ratios and a price-for-performance rate that's left customers very satisfied, according to Javier. "The results of an external benchmark executed by Cloud Spectator with an external company have been extremely good," he said, "and there have been wonderful reactions from customers regarding no limits on storage."

1&1 Offers All the Hosting Essentials to Get You Going

All 1&1 hosting plans come with a free domain name registration and all the setup options you need to launch a site quickly and easily. In addition to their shared, dedicated, and VPS hosting, they have free site building tools available, both for mobile and desktop.

Unlimited Domains, Databases, Emails, & Apps

1&1 users can get up to unlimited storage, domains, and email accounts, and 1&1 offers a broad variety of packages to meet your hosting needs within your financial means. Their 1&1 App Center features over 140 Click-and-Build Apps to help you customize the perfect web experience for you.

Preinstalled App Templates & WordPress-Friendly Hosting

1&1 streamlines your site launch by offering easy installations of popular web applications. At checkout, you can include preinstalled app templates for WordPress, Drupal, or Magento, and they even offer WordPress-specific hosting packages.

1&1 MyWebsite: Build a Customizable Site from Scratch

In addition to the free site building tools for desktop and mobile, 1&1 offers plans specific to website building: 1&1 MyWebsite. These packages feature drag-and-drop site building, with professional-looking templates and mobile optimization available.

Get Your Brand Out There: SEO, Marketing, & eCommerce

When it comes to marketing your site — gaining visibility in search results and exposure to your target audience — 1&1 pulls out all the stops.

Custom Tools for Gaining Exposure & Tracking Site Statistics

To start your site's marketing, 1&1 offers $50-worth of credits towards paid advertising with Bing and Yahoo! Then, their SEO Assistant tool helps you boost search engine rankings and their SiteAnalytics tool is there to help you track your site's success.

Resources for eCommerce & Building an Online Store

Building an online store with 1&1's eCommerce website builder is just as easy as building a website or blog with 1&1. Four plans are available for online retailers to build websites equipped to present up to thousands of products. Stores can be available on desktop, mobile, and tablet.

Customers should take advantage of 1&1's cross-selling opportunities, options to translate stores into multiple languages, and optimization tools. With 1&1, you can use major online marketplaces like Amazon and eBay to broaden your customer base, or make your store available on Facebook. Then, using 1&1's SEO Dashboard, you can improve your online store's positioning in search results, ensuring that buyers find your online shop easily.

Finally, Rest Easy with 1&1 Security, Reliability, & Support

Web hosting customers are alotted unlimited webspace, unlimited site traffic, and incredible uptime rates and reliability.

DDoS Protection, SiteLock Scanning, & New CDN

1&1 offers proactive protection against DDoS threats, with SiteLock malware scanning available for added security as well. Their new CDN ensures the latest protection features for your site, and you can upgrade to 1&1 CDN Plus, with HTTPS support and mobile browsing optimization.

Geo-Redundant Datacenters & 24/7 Support

With the most advanced technology supporting their seven datacenters, 1&1 prides itself on its leading-edge, geo-redundant servers. They offer 24/7 customer support and a Webspace Recovery feature, so help is always available, should catastrophe strike.

Last Words on 1&1 Cloud Server & 1&1's Hosting Solutions

It's no secret that 1&1 is a leading name in web hosting, but after speaking with Javier and getting to know the new 1&1 Cloud Server, we can see how they rose to fame.

1&1 has built their business putting the needs and expectations of customers first. Whether it's a click-and-build online store or a powerful cloud solution with tons of customizable configuration and payment options, 1&1 anticipates customer desires and strives to meet and exceed expectations.

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Network Solutions Uptime Guarantee: 99.99%

Network Solutions, or NetSol, is a member of the Endurance International Group (EIG), parent company to some of the most well-known names in web hosting, including eHost, iPage, and Bluehost. Network Solutions is one of the few EIG brands to guarantee 99.99% uptime to its customers, and NetSol users enjoy 24/7 expert support and a 30-day money-back guarantee.

BEST OVERALL RATING
★★★ 3.0/5.0
  • 1-click WP installation
  • FREE domain from a popular registrar
  • 24/7 phone only support
(read more)
Starting Price/Mo. $9.96
Money Back Guarantee 30 days
Disk Space 300 GB - Unlimited
Domain Name FREE (1 year)
Best Overall Hosting Plans www.networksolutions.com
Our Expert's Network Solutions Review
Network Solutions provides cheap dedicated WordPress hosting, which is a great way to get started with WordPress if you have no experience. On the other hand, their shared hosting, along with their other offers, leaves... read more +

Network Solutions provides cheap dedicated WordPress hosting, which is a great way to get started with WordPress if you have no experience. On the other hand, their shared hosting, along with their other offers, leaves much to be wanted.

For new users looking to get their blog started, Network Solutions's WordPress-specific hosting includes a free domain name registration, email service, and a ton of storage. 1-click site setup is also a nice feature to get rolling quickly.

Network Solutions offers decent technical support, however it's only available through email or by phone. They do not include a chat feature, which can be a deal-breaker for some users.

If you are new to WordPress and don't want to deal with the hassle of setting up a site, then Network Solutions is a good service. The shared and VPS services are poor in comparison to the industry average and should be avoided if possible.

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99.9% Uptime Guarantee (Industry Standard)

Any host worth its salt is going to offer a minimum uptime guarantee of 99.9%. Anything less is hardly a promise to be proud of, and most of the top shared hosts boast 99.9% uptime rates. This equates to roughly 10 minutes of downtime each week or about 43 minutes in 30 days.

InMotion Hosting Uptime Guarantee: 99.9%

Having personally toured one of InMotion Hosting’s datacenter facilities in Los Angeles, I can personally attest to the efforts this team puts into ensuring reliability for their customers.

Boasting a 99.9% uptime guarantee, InMotion will transfer your site to its servers for free with no downtime during the migration. The company leverages East and West Coast datacenter locations to stifle the impact of routine maintenance, as well as unexpected power outages. If you’re a current InMotion customer, you can monitor InMotion’s network status here.

BEST OVERALL RATING
★★★★★ 4.9/5.0
  • SSD hosting
  • Zero-downtime website transfers
  • FREE data backups
(read more)
Starting Price/Mo. $2.95
Money Back Guarantee 90 days
Disk Space Unlimited
Domain Name FREE (1 year)
Best Overall Hosting Plans www.inmotionhosting.com
Our Expert's InMotion Review
Offering a wider range of services than most — including shared, dedicated, VPS, and even WordPress-specific hosting — InMotion features a great combination of industry-leading hardware, always-there support, and mass scalability for all hosting needs. InMotion Hosting... read more +

Offering a wider range of services than most — including shared, dedicated, VPS, and even WordPress-specific hosting — InMotion features a great combination of industry-leading hardware, always-there support, and mass scalability for all hosting needs.

InMotion Hosting has nice SSD drives on their shared plans which give an added speed boost to your site. Their customer service and reputation are excellent in the shared space though they are higher priced then other shared hosts. If a little extra speed is worth a few dollars more a month, then they are a good choice for you.

In testing InMotion servers and account backends ourselves, there are a few things InMotion does that we especially appreciate. Automated and free data backups are included with each plan which we like to see since data security is important to us. They also offer zero downtime site transfers which makes switching to them or between their hosting plans a breeze. Finally, multiple datacenters and the ability to choose which will house your site appeals to speed-freaks like us.

Regardless of your hosting needs, InMotion  seems to have it covered. If you value great hardware and support, all at a reasonable price, we highly recommend InMotion as your next host.

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Bluehost Uptime Guarantee: 99.9%

Bluehost is a staple in shared web hosting, carrying the 99.9% uptime rate guarantee customers expect from popular hosts. While Bluehost promises to try to resolve any issues within 15 minutes, extreme server pains may take longer to relieve.

Nevertheless, the host is a trusted partner for millions of individuals, small business owners, and enterprise professionals. The hosting company is endorsed by the WordPress.org team, offers round-the-clock expert support, and is routinely recognized by the shared hosting community.

BEST OVERALL RATING
★★★★★ 4.9/5.0
  • FREE domain and site builder
  • 1-click WordPress installs
  • Unlimited site traffic and in-house support available 24/7
(read more)
Starting Price/Mo. $2.95
Money Back Guarantee 30 days
Disk Space Unlimited
Domain Name FREE (1 year)
Best Overall Hosting Plans www.bluehost.com
Our Expert's Bluehost Review
Bluehost has long been a favorite of mine in the shared and WordPress hosting spaces. They adhere to modern standards for hardware, and their customer support is fantastic. For the vast majority of customers, Bluehost’s... read more +

Bluehost has long been a favorite of mine in the shared and WordPress hosting spaces. They adhere to modern standards for hardware, and their customer support is fantastic. For the vast majority of customers, Bluehost’s shared server options will accommodate their hosting needs for a web presence. Once you outgrow the traffic allowances of shared web hosting, however, Bluehost excels in the VPS and dedicated hosting niches, too.

What makes Bluehost packages most appealing is their reputation for affordability and usability. Web novices and veterans alike can appreciate that. Added incentives, such as free domains, marketing credits, and unlimited emails, make this provider a bang-for-the-buck favorite throughout the hosting community.

For those just getting started, perhaps on their first website, we’d like to point out that Bluehost has revamped their user experience — beefing up the user-friendliness factor significantly in recent years. Users will find the dashboard and overall customer experience to be welcoming — about as non-daunting for newcomers as web hosting gets. If you’re looking for WordPress hosting specifically, whether on a shared, cloud, or dedicated server, you’ve come to the right host. Bluehost is one of the few providers endorsed by the WordPress Core team. Install the popular blogging platform in a single click via the control panel, or have their managed services team take care of it for you.

As previously mentioned, Bluehost also tops the charts in server hosting — offering fantastic performance at competitive prices. With two to four cores and guaranteed resources, your virtual or dedicated server will be performant, powerful, and online virtually 24/7. The Bluehost team leverages industry-leading open-source technologies, such as KVM and OpenStack, to eke out as much performance as possible, leaving you with the utmost flexibility and reliability. Sold? VPS and dedicated plans include instant provisioning, because waiting for your server is so 2000s.

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HostGator Uptime Guarantee: 99.9%

HostGator holds a reputation for helping hosting customers grow from shared to dedicated server users. As you scale your website and/or business, the HostGator team applies an all-hands-on-deck approach to service. The 99.9% standard uptime rate, coupled with year-round, 24/7 US-based support, makes this host a favorite as far as reliable web hosting services go.

BEST OVERALL RATING
★★★★★ 4.5/5.0
  • Easy-to-use control panel
  • FREE Weebly site builder
  • Unlimited disk space, emails, and bandwidth on all plans
(read more)
Starting Price/Mo. $3.48
Money Back Guarantee 45 days
Disk Space Unlimited
Domain Name New or Transfer
Best Overall Hosting Plans www.hostgator.com
Our Expert's HostGator Review
HostGator has been around for over a decade and is well-respected for their large number of servers and their consistent reliability. Known mostly as a shared hosting provider, HostGator still supplies decent dedicated and VPS... read more +

HostGator has been around for over a decade and is well-respected for their large number of servers and their consistent reliability. Known mostly as a shared hosting provider, HostGator still supplies decent dedicated and VPS options if you need your site to scale.

HostGator costs a little more than some of the other budget-minded shared hosts, but that contributes to their reliability and well-known support. They offer decent features included in their basic offerings, unlimited disk space, a nice control panel, and free website templates. While the feature list is short compared to other hosts, you do get the flexibility to add them as you see fit.

Aimed primarily at the semi-technical user, HostGator's flexibility is their strong suit. Dedicated, VPS, and Windows hosting is available if that fits your needs. For those than need it, root access, SSH, and support for Ruby, Perl, Python, and other languages is available on all plans.

HostGator has nearly limitless options and control available for their server, however, they require a little more knowledge than beginner-focused web hosts. If you need to host multiple sites, their wide array of offerings make them a great choice.

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Uptime Guarantee Definition & Downtime Calculator

Bringing it back to the basics, uptime is the amount of time your website is online and accessible to the public. Naturally, you want this rate as close to 100% as possible. As such, hosting providers often offer an uptime guarantee to distinguish their service from that of competitors.

An uptime guarantee is your web host’s assurance your site will be online a certain percentage of a year. You can calculate how much cumulative downtime to expect for your site given a certain uptime rate, or see the highlights below. It’s generally understood that 99.9% uptime is a hosting industry standard, whereas five nines or better (99.999% and up) is the ideal.

  • 99.9% uptime means your website may be down for a total of eight hours, 45 minutes, and 57 seconds each year.
  • 99.99% uptime means your website may be down for a total of 52 minutes and 35.7 seconds each year.
  • 99.999% uptime means your website may be down for a total of five minutes and 15.6 seconds each year.
  • 100% uptime means your website is always online (be sure to read any SLA fine print!)

Some hosts offer a service-level agreement (SLA) with their promise of availability. In short, an SLA commits the host to a refund should a customer experience downtime in excess of the uptime guarantee. An SLA typically defines a minimum outage period to give the host time to detect the error, and then a host may credit you a certain percentage of your monthly fees for a month in which you experience more downtime than normal.

While 90% downtime is fair, 99.9% is the hosting industry standard, and 99.999% uptime is exceptional!

You can download a free example of a host SLA here.

Ensure Your Site is Virtually Never Down By Trusting a Reliable Host

Just as the owner of a much-loved local brunch spot wouldn’t abruptly lock the doors at 10 a.m. on a Sunday — denying paying customers access to Bloody Marys and hash browns — you can’t afford for your online store or professional site to go down.

Consider your web host a silent partner in your business. The team keeps the lights on and helps ensure things are running smoothly, but the brand is yours to foster and grow. Review servers and plans from the most reliable hosts of 2017 for more of the best uptime guarantees to get started!

ABOUT THE AUTHOR
Alexandra Leslie

Alexandra Leslie serves as Tech Vertical Manager of Digital Brands Inc, spearheading the charge to deliver technical expertise and thought leadership to our rapidly growing audience of developers, engineers, and website owners here at HostingAdvice. You'll find her engaging with leaders in web hosting and tangentially related industries, enjoying honest discussions of their cutting-edge technologies. She loves getting her hands dirty with comprehensive reviews of popular hosting platforms and services, and she's a die-hard WordPress fan. Alexandra leads the HostingAdvice team with a passion for translating technical jargon into digestible action items anyone can use to build, monetize, and scale a web presence.