SiteGround VPS Review (2017) — Server Host Ratings By Experts & Users

Like Goldilocks, VPS hosting customers are happiest with server space that is “just right.” Shared hosting is too small, and dedicated servers are too big — but the scalable, flexible resources of a virtual private server are the perfect fit.

Whether you’re eating porridge, sitting in chairs, or lying in beds, the three bears of web hosting plans can give you an overwhelming number of options. Fortunately, one of our favorite hosting providers, SiteGround, offers an incredibly fast, adjustable cloud VPS option that can shrink or grow to meet your exact needs. Read on for our review of the plan’s features, pricing, performance, reliability, and managed services.

SiteGround VPS Hosting Review: 4.6 / 5.0 Rating

SiteGround switched from traditional VPS hosting plans in favor of cloud-based configurations, which provide a greater combination of flexibility, scalability, and economic viability. Although cloud servers are, by nature, virtual private servers, a VPS is not inherently a cloud server.

With a typical VPS host, you get a partition on a server that runs its own operating system and server software. SiteGround’s cloud hosting takes that to the next level by providing more hardware control, greater availability, and more responsive provisioning.

SiteGround’s cloud VPS plans are fully managed, so you don’t have to install or adjust anything on your server if you don’t want to. Customers can upgrade on the fly by adding more CPUs, storage, or RAM instantly with no downtime. Your data storage is redundant, just like everything else on the cloud — if one hard drive fails, your data is still safe and will be accessible from other hard drives in the network. We put SiteGround’s cloud hosting plan through its paces recently and put together a full review, which you can see below:

VPS RATING
★★★★★ 4.6/5.0
  • Fully managed cloud hosting with ultra-fast performance and scalability
  • 3 datacenters, FREE Cloudflare CDN, and daily backups
  • SuperCacher, Git integration, and 1-click install for popular CMSs
(read more)
Starting Price/Mo. $80.00
Money Back Guarantee 30 days
Disk Space 40 GB - 120 GB
Domain Name New or Transfer
VPS Hosting Plans www.siteground.com/cloud

Our Expert's SiteGround Review

When it comes to VPS hosting, SiteGround does things a little differently. Instead of managing a typical virtual private server network, they have their very own cloud platform that they built from the ground-up. It's... read more +

When it comes to VPS hosting, SiteGround does things a little differently. Instead of managing a typical virtual private server network, they have their very own cloud platform that they built from the ground-up. It's similar to VPS, with shell access included, but it's much more scalable, according to Tenko.

An Alternative to VPS: SiteGround Cloud Hosting

Their managed cloud hosting includes thousands of containers and is much faster than most products you'll find on the market. A single cloud instance can be provisioned, up, and running in seconds, according to Tenko. "Unlike most of the container cloud platforms out there, it's completely secure," he said.

Tenko also told us they've done around 70 kernel patches to ensure security for their cloud hosting innovation. “We’re really obsessed with performance and security," he said, "and we really obsess over doing everything ourselves, because we believe that’s the best way to do it.”

The Motivation Behind Building a Cloud Container Platform In-House

When asked about the motivation behind crafting an in-house cloud platform rather than using a container product off the shelf, Tenko said, "there are a lot of reasons, but the main one is flexibility." It may require more groundwork in the beginning, but being able to dictate changes to the technology means that SiteGround stands out, providing an enhanced, faster, more-scalable service. "People feel that they're getting something custom," he said.

SiteGround Prefers In-House to Off-the-Shelf

The container platform that their cloud hosting is built upon isn't the only in-house technology they've got up their hosting sleeve. Instead of using third-party software, the SiteGround team writes almost all of their software themselves.

In-House Software: From Server Isolation to Customer Service

Among SiteGround's many custom solutions is their unique server isolation system. The technology shields servers from falling victim to the vulnerability of single, corrupted accounts. SiteGround was the first in their field to develop such a mechanism.

SiteGround also created their own backup system, which runs daily backups in about an hour, a downtime prevention mechanism that has yielded stellar uptime rates, and their SuperCacher, which offers four caching options for optimum load times.

Lastly, but perhaps most importantly, SiteGround developed the software to build their very own chat system and ticketing system, which enable them to provide the ultimate customer support. Ivo told us, "customers come for the customer service, but they stay because of the technology."

Final Word on SiteGround's VPS Alternative (Cloud Hosting)

With each custom innovation SiteGround has engineered, customers have reported being pleasantly surprised by how much the technology simplifies their hosting experience. SiteGround's cloud hosting service is no different. They offer all the hit features they're known for, plus the added scalability and security that surpasses most VPS hosting providers. If you're ready to move beyond shared hosting, and want to do so with a king of customer service and tech solutions, look no further than SiteGround's cloud hosting.

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SiteGround “Cloud” VPS Hosting Review: 4.6 / 5.0 Rating

SiteGround’s VPS alternative, cloud hosting, can essentially simulate a dedicated server. Small websites with consistently low or moderate traffic do not need the computing resources of an entire server, but it might need some help to handle the occasional spikes associated with a new marketing campaign or product rollout.

With SiteGround cloud hosting, customers can add more power with either just a few clicks of the mouse or automatically scale bandwidth or memory to handle the demand. When the rush of traffic is over, the site returns to its original server configurations without needing to pay for a dedicated server month over month.

We love how SiteGround consistently improves its technology and services, and the ultra-scalable cloud hosting packages are just more great examples of this. Check out our guru’s review for more information.

CLOUD RATING
★★★★★ 4.6/5.0
  • Scalable, speedy, and fully managed cloud hosting
  • FREE Cloudflare CDN and choice of 3 datacenters
  • Fit for the highly trafficked enterprise site
(read more)
Starting Price/Mo. $80.00
Money Back Guarantee 30 days
Disk Space 40 GB - 120 GB
Domain Name New or Transfer
Cloud Hosting Plans www.siteground.com/cloud

Our Expert's SiteGround Review

SiteGround brings industry-leading performance and security to the cloud hosting space. They offer supreme scalability and a fully managed support system, including an expert technical support staff and three datacenter locations for the enterprise client that... read more + SiteGround brings industry-leading performance and security to the cloud hosting space. They offer supreme scalability and a fully managed support system, including an expert technical support staff and three datacenter locations for the enterprise client that demands the utmost reliability… collapse info -

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SiteGround “Managed” VPS Hosting Review: 4.9 / 5.0 Rating

SiteGround’s cloud hosting is always fully managed, meaning you never have to worry about updating server software; if upgrades, patches, or security updates are needed, SiteGround’s knowledgeable experts will automatically take care of them. Managed services make cloud hosting a walk in the park, especially when you consider the technical experience required to properly configure, balance, and maintain virtual, cloud, or dedicated servers.

SiteGround, in particular, does exceedingly well with managed services. Company representatives pre-install and maintain all software customers want on their server, along with handling the day-to-day IT tasks. When you need to speak to someone, SiteGround touts incredibly responsive support technicians; someone will respond to an email ticket in less than 10 minutes, while those on live chat or making a phone call will not experience any hold music.

VPS RATING
★★★★★ 4.6/5.0
  • Fully managed cloud hosting with ultra-fast performance and scalability
  • 3 datacenters, FREE Cloudflare CDN, and daily backups
  • SuperCacher, Git integration, and 1-click install for popular CMSs
(read more)
Starting Price/Mo. $80.00
Money Back Guarantee 30 days
Disk Space 40 GB - 120 GB
Domain Name New or Transfer
VPS Hosting Plans www.siteground.com/cloud

Our Expert's SiteGround Review

When it comes to VPS hosting, SiteGround does things a little differently. Instead of managing a typical virtual private server network, they have their very own cloud platform that they built from the ground-up. It's... read more +

When it comes to VPS hosting, SiteGround does things a little differently. Instead of managing a typical virtual private server network, they have their very own cloud platform that they built from the ground-up. It's similar to VPS, with shell access included, but it's much more scalable, according to Tenko.

An Alternative to VPS: SiteGround Cloud Hosting

Their managed cloud hosting includes thousands of containers and is much faster than most products you'll find on the market. A single cloud instance can be provisioned, up, and running in seconds, according to Tenko. "Unlike most of the container cloud platforms out there, it's completely secure," he said.

Tenko also told us they've done around 70 kernel patches to ensure security for their cloud hosting innovation. “We’re really obsessed with performance and security," he said, "and we really obsess over doing everything ourselves, because we believe that’s the best way to do it.”

The Motivation Behind Building a Cloud Container Platform In-House

When asked about the motivation behind crafting an in-house cloud platform rather than using a container product off the shelf, Tenko said, "there are a lot of reasons, but the main one is flexibility." It may require more groundwork in the beginning, but being able to dictate changes to the technology means that SiteGround stands out, providing an enhanced, faster, more-scalable service. "People feel that they're getting something custom," he said.

SiteGround Prefers In-House to Off-the-Shelf

The container platform that their cloud hosting is built upon isn't the only in-house technology they've got up their hosting sleeve. Instead of using third-party software, the SiteGround team writes almost all of their software themselves.

In-House Software: From Server Isolation to Customer Service

Among SiteGround's many custom solutions is their unique server isolation system. The technology shields servers from falling victim to the vulnerability of single, corrupted accounts. SiteGround was the first in their field to develop such a mechanism.

SiteGround also created their own backup system, which runs daily backups in about an hour, a downtime prevention mechanism that has yielded stellar uptime rates, and their SuperCacher, which offers four caching options for optimum load times.

Lastly, but perhaps most importantly, SiteGround developed the software to build their very own chat system and ticketing system, which enable them to provide the ultimate customer support. Ivo told us, "customers come for the customer service, but they stay because of the technology."

Final Word on SiteGround's VPS Alternative (Cloud Hosting)

With each custom innovation SiteGround has engineered, customers have reported being pleasantly surprised by how much the technology simplifies their hosting experience. SiteGround's cloud hosting service is no different. They offer all the hit features they're known for, plus the added scalability and security that surpasses most VPS hosting providers. If you're ready to move beyond shared hosting, and want to do so with a king of customer service and tech solutions, look no further than SiteGround's cloud hosting.

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See managed hosting alternatives »

Other SiteGround “VPS Reviews” By Feature

Overall, SiteGround’s VPS cloud hosting offers high-quality infrastructure with an affordable price tag and many beneficial features. SiteGround servers include the latest technologies and are able to provide quick, efficient solutions that leave plenty of room for future expansion and growth.

Features: 4.9 / 5.0 Rating

SiteGround offers a whole host of features (no pun intended) with its cloud services. We’ve touched on a few benefits already in our reviews, but here are a few additional freebies to appreciate:

  • WHM & cPanel: Each cloud account includes a web hosting control panel to give you full control over the domains, files, and programs making up your website.
  • Softaculous: The auto-installer provides a wide variety of web applications that can be added to your hosting environment with just one click, meaning you can focus on development and not software installation or configuration.
  • MySQL & PostgreSQL: SiteGround offers you the option of using either open-source database system. Adding the PostgreSQL option shows that the company won’t restrict developers’ preferences.
  • Five versions of PHP: Allowing the chance to choose from multiple versions of PHP can be a great perk if you have applications or code with known conflicts with newer versions of PHP.
  • Dedicated IP address: Having a dedicated address is a great add-on to SiteGround’s cloud hosting. Oftentimes, customers have to pay an additional fee for the add-on component.
  • Free SSL certificates: Here again, SiteGround saves customers money by including another add-on service. SSL certificates increase your security and trustworthiness, in addition to the SEO boost.
  • iptables firewall: A little extra security never hurts, and the ability to configure your firewall policy is a huge asset. A versatile firewall utility, iptables is created for the Linux operating system and allows you to create your own rules and chains.

While SiteGround provides a ton of developer-friendly options, such as the choice between the Apache or NGINX web server, we appreciate the inclusion of a free domain name registration and other components that will appeal to those newer to the cloud VPS hosting ranks.

Pricing: 4.8 / 5.0 Rating

The pricing for SiteGround cloud hosting is very reasonable and one of the best reasons to sign up for the service. VPS plans might start at cheaper rates, but we appreciate the added flexibility and other perks that the cloud offers.

SiteGround offers a variety of cloud hosting configurations, all loaded with a ton of extra features.

SiteGround also offers customers the option to customize their cloud hosting plan. Need more memory and less disk space? No problem, you can adjust your plan to meet your needs exactly. With the company’s Create Your Own Plan tool, customers can easily match their required computing resources to their budgetary restrictions.

Performance: 4.6 / 5.0 Rating

With so many servers ready to store and load your website data or applications, the performance of SiteGround cloud hosting is far superior to many traditional VPS alternatives. Distributed data, scalability, dedicated resources, and no downtime all add up to fantastic performance expectations and is especially suitable for sites with expected traffic spikes.

In addition, the company tailors caching programs to the customer’s chosen content management system to further speed up and optimize page loads. Whether you’re using WordPress, Drupal, Joomla, or Magento, SiteGround has the custom solutions to maximize performance.

Reliability & Support: 5.0 / 5.0 Rating

In terms of reliability, cloud hosting is probably the most dependable hosting service available because of the network’s built-in redundancies and load distribution, not to mention improved security compared to shared hosting and traditional VPS hosting.

Powered by several proprietary programs, SiteGround support teams will address issues incredibly quickly.

SiteGround employees pride themselves on speedy support, and the company enjoys a reputation as an industry leader in this area. Agents will even help with application and software errors, a service most hosts don’t offer. The company has built and implemented several proprietary programs for tracking issues, and we love that customers can receive instant help through live chats and phone calls.

How Does SiteGround Compare with Competitors?

For some site owners, SiteGround offers more features, performance, and support than many competitors. Few other hosts include the myriad of free services and add-ons, such as a dedicated IP and SSL, for anywhere near the same price point.

We appreciate that the host has adopted an attitude of innovation in contrast to the standard server management practices and software. As a team, SiteGround prefers to create solutions internally, often leading to unique, innovative technologies for server security, speed, and uptime.

All that said, we like to present alternative options. Our top-ranked VPS host might not be the perfect fit for you, but comparing the company’s plan with our review of SiteGround can help you determine which features are most important. In addition to SiteGround, here is another host we recommend:

VPS RATING
★★★★★ 4.9/5.0
  • 50% off the first month with added discounts the first year
  • Real-time redundancy powered by a cloud infrastructure
  • FREE cPanel/WHM licenses with enterprise-grade CentOS
(read more)
Starting Price/Mo. $19.99
Money Back Guarantee 90 days
Disk Space 75 GB - 260 GB SSD
Domain Name New or Transfer
VPS Hosting Plans www.inmotionhosting.com/vps

Our Expert's InMotion Review

Boasting market-leading VPS hardware, slick management software, and free SSD drives and backups, InMotion offers the most attractive VPS plans you'll find anywhere. Each VPS plan comes with free SSD storage arranged in RAID 6,... read more +

Boasting market-leading VPS hardware, slick management software, and free SSD drives and backups, InMotion offers the most attractive VPS plans you'll find anywhere.

Each VPS plan comes with free SSD storage arranged in RAID 6, which is incredibly fast and secure. Each of their plans also come with an awesome amount of RAM for the server cost, so the speed-to-dollar ratio is high with this host.

InMotion’s VPS packages run on CentOS 6 Linux operating systems and all feature a license for cPanel. Each plan also comes with Web Hosting Management (WHM) software, making it super-easy to resell some unused server resources.

InMotion's reputation for uptime is second-to-none, with a solid track record as a large-scale VPS host and a large, friendly support team available at any time.

Lastly, InMotion has a 90-day money-back guarantee and offers a choice of datacenters, which are nice customer-centric features. Their support is top-notch and 24 hours. We highly recommend you check them out if you are looking for a VPS with great hardware and reseller options at a low price.

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SiteGround Servers Get High Marks for Performance and Support

So what’s the bottom line? SiteGround cloud hosting offers great performance, reliability, and support that customers seem to love. Personally, I’ve been dealing with web hosting and web hosting companies for many years, and it’s refreshing to find a company that really cares about customer satisfaction and can deliver intricate and impressive technology-driven hosting experiences. From everything I’ve seen so far, SiteGround is a great choice, both for the company’s technical prowess and for its passionate support philosophy.

ABOUT THE AUTHOR
Mark Jefferson

Mark Jefferson is an IT professional with more than 18 years of experience in various niches in the tech industry. Having done network design, server repair, programming, and design for a number of global corporations for many years, Mark now works as a freelance consultant and enjoys helping small businesses get started with a solid web presence and other technical solutions to move their business forward. He has a penchant for giving non-tech businesses and individuals a fair and thorough understanding of what they need to accomplish their goals, and he truly enjoys helping people in any way he can — in and out of the IT business world.