HostPapa WordPress Review 2017: Hosting Rating with Pros & Cons

I’m not a big gambler. But, if you own a website or are in the process of building one, I’m willing to put money down that you’re probably using WordPress. The open-source platform now powers nearly 30% of sites on the web and has a 60% market share among the other content management systems in the industry.

If you’re looking for a host to power your new WordPress site or if you’re unhappy with your current provider, HostPapa might be a fit for you. More than 100,000 site owners have turned to one of Canada’s most popular hosts for its robust WordPress hosting packages. Here, we’ll take a look at why HostPapa’s plans are attracting so much attention and how they can enhance your brand’s online presence.

HostPapa WordPress Hosting Review Rating: 4.8 out of 5.0

In today’s environmentally conscious landscape, many consumers are seeking to purchase products and services from companies that have solid corporate social responsibility (CSR) initiatives in place. In fact, more than 50% of shoppers say they would rather buy from a business that puts CSR front and center, and the hosting space is no exception. As one of the first providers in the industry to commit to going green, HostPapa is completely powered by renewable energy.

While the company’s environmentally conscious approach to hosting may be a selling point for many, HostPapa’s 100% WordPress-compatible platform, one-click installation of the CMS, and worry-free site transfers are also a big draw. We’ll cover the host’s features, performance, reliability, pricing, and pros and cons in the sections that follow. But be sure to click on our comprehensive review in the table below for a deep dive into all the benefits of running a WordPress site with HostPapa. You’ll quickly see why we’ve rated the host 4.8 out of 5.0.

WORDPRESS RATING
★★★★★ 4.8/5.0
  • 1-click WordPress installation script
  • 99.9% uptime guarantee
  • 24/7 support via phone, email, live chat, and video tutorials
(read more)
Starting Price/Mo. $3.95
Money Back Guarantee 30 days
Disk Space 100 GB - Unlimited
Domain Name FREE for life!
WordPress Hosting Plans www.hostpapa.com/wordpress

Our Expert's HostPapa Review

Nearly all hosts these days include easy installations and support for WordPress, the world's leading content management system. While HostPapa is no different, we discovered their ultra-attentive support team can help new users navigate the... read more +

Nearly all hosts these days include easy installations and support for WordPress, the world's leading content management system. While HostPapa is no different, we discovered their ultra-attentive support team can help new users navigate the sometimes challenging platform.

Available through Softaculous, we found the WordPress installation to be incredibly simple — find the WordPress logo in your control panel and follow the prompts to set up your site with the appropriate title and tagline.

Paired with all the apps and features HostPapa offers for marketing, eCommerce, and email, WordPress hosting opens the door to millions of plugins that should take care of all your needs. Also, you can give WordPress an extra boost by taking advantage of HostPapa's partnerships: CloudFlare's content delivery network for speed, SiteLock protection for security, and GlobalSign SSL certificates for additional safety and eCommerce capabilities.

"Our play is what we can supply a small business owner to help in any kind of way with their web properties," CEO Jamie Opalchuk said when we sat down with him. "Keep it simple; that's our place."

If you run into trouble, PapaSquad support is only a phone call, email, or chat message away. They're available 24/7/365 to help, as are HostPapa's video tutorials, downloadable manuals, and knowledgebase.

"We're doubling down on support," Jamie said. "We're doubling down on a lot of things that make the client experience better."

WordPress can be challenging at times, and HostPapa is the only hosting company that provides 30-minute sessions through video or phone with one of their support experts. Those sessions are included in Business or Business Pro plans but are available to other customers for a fee.

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HostPapa WordPress “Features” Rating: 4.6 / 5.0

If a feature-rich WordPress hosting plan is what you seek, you’re in luck with HostPapa. The company’s three hearty WordPress hosting packages are chock-full of solutions to help you broadcast your brand online.

HostPapa’s Starter plan is an ideal launching pad for a blog or personal website. Site owners can get up and running for only $3.95 per month — and, with a 30-day money-back guarantee, there’s not much risk in trying it out. The low monthly premium gets you two websites, a free domain name, free setups and transfers, 100GB of disk space, and unlimited bandwidth. The plan also includes the starter edition of HostPapa’s website builder, which makes site design intuitive.

HostPapa WordPress Hosting Plan Features
Free domain name 24/7/365 support 30-day money-back guarantee
Free setup and transfers Unlimited websites Unlimited email addresses
Unlimited disk space HostPapa site builder Unlimited bandwidth
Fast load times Enhanced security features SSL certificate

HostPapa’s most popular package, its Business plan, offers everything included in the Starter plan with some important additions. With the Business package, site owners can power unlimited websites and email addresses, and there’s no cap on disk space. Load times are also double that of the Starter plan and so are the security features.

The Cadillac of HostPapa’s plans, Business Pro, boosts the performance, speed, and security of WordPress sites. This plan increases performance by up to 300%, includes the host’s highest security level, and comes with an SSL certificate to protect your data. An unlimited version of HostPapa’s website builder is also part of the plan. The flexibility of its WordPress packages and the number of solutions included have earned HostPapa a features rating of 4.6 out of 5.0.

HostPapa’s WordPress “Performance” Rating: 4.6 / 5.0

For those setting up shop online, one of the most important factors for success in the eCommerce space is site performance. If your pages don’t load quickly, you’re going to lose customers. Nearly half of online consumers expect sites to load within two seconds, and almost 80% of web shoppers who have a poor experience due to performance are less likely to revisit the site again.

HostPapa’s WordPress packages are optimized for fast load times to ensure seamless engagement with customers online.

HostPapa boasts lightning-fast page load times for all of its WordPress site owners, as the company’s servers have been adjusted to power the CMS at peak speeds. For Business Pro customers, HostPapa offers a 300% performance boost to ensure site visitors don’t bounce due to slow load times.

Site owners can also find performance-enhancing tools compatible with HostPapa’s platform among WordPress’s more than 51,000 plugins. One recommended by HostPapa is WP Fastest Cache, which has been downloaded nearly 3 million times.

HostPapa’s WordPress “Pricing” Rating: 4.5 / 5.0

The hosting industry has been involved in a competitive pricing war for some time now. Countless providers claim to have the best prices in the market. And, while some of them may actually be the cheapest options, they’re not always going to be the best choice.

Consumer perception of pricing is just as important as the actual cost of the product or service. HostPapa knows this, which is why the company doesn’t just try to offer the lowest priced plans. Instead, HostPapa aims to provide site owners very affordable hosting packages that are loaded with value.

Powered by 100% green energy, HostPapa is committed to saving the environment and keeping costs low for customers.

For only $3.95 per month, HostPapa users get a WordPress-ready backend with one-click installation. With 24/7 multilingual support and all the features discussed in the sections above, the couple bucks you’ll be paying each month is a great deal. HostPapa also guarantees a full refund for unhappy users canceling within 30 days of signing up. All of this has earned HostPapa a price rating of 4.5 out of 5.0.

HostPapa’s WordPress “Reliability” Rating: 4.8 / 5.0

The importance for eCommerce sites to maintain high uptime percentages cannot be overstated. When sites are unavailable to consumers, you don’t make sales. It’s really that simple.

In 2013, Google went offline for five minutes. The result? A net revenue loss of roughly $545,000. While a five-minute interruption in services won’t likely cost most businesses half a million dollars, even slight interruptions in service for small businesses can work to degrade consumer trust in a brand. In fact, 88% of internet users say if a site is unavailable when they visit they’re likely to view it as less credible.

Businesses depend on HostPapa for uptime, and the host has been delivering high availability for more than a decade.

HostPapa operates with an aim to provide very high availability for its customers. By looking at the historical data from a large sampling of its site owners, the host was able to determine that its customer sites are available 99.9% of the time and guarantees that uptime won’t dip below that number. As a result, we’ve granted HostPapa a 4.8 out of 5.0 for reliability.

Why Choose WordPress Hosting with HostPapa

So, we’ve covered HostPapa’s features, performance, pricing, and reliability, and — overall — the host has fared well in our ratings. The host offers big upsides, but there are always areas where a company can improve.

Here, we’ll jump into the top factors that influenced our overall 4.8 out of 5.0 rating of HostPapa’s WordPress hosting packages. Spoiler: there are a lot of pros and not many cons.

7 Pros

Free Domain — All of HostPapa’s WordPress hosting plans allow site owners to connect a new domain or transfer an existing one to their account. For users looking for a new domain, HostPapa’s search and registry system makes finding the perfect name simple.

WordPress-Ready Backend — There’s not much work to do to get set up for WordPress. HostPapa provides a backend built for one-click installation of the CMS.

Intuitive Interface — HostPapa’s user interface provides a platform to manage all of your content from a single location. And, for those building new sites, the host’s easy-to-use, drag-and-drop site builder makes page creation a breeze.

High-Uptime Guarantee — You can rest easy that your WordPress site will be available to visitors when they’re looking to purchase products and services. HostPapa’s 99.9% uptime guarantee meets the industry standard.

Around-the-Clock Support — HostPapa’s support personnel are available 24/7 to field questions and provide care. The host also offers an omnichannel support center where users can access information and assistance via live chat, video tutorials, support tickets, and in a vast online knowledge base.

Unlimited Bandwidth — If your site is seeing spikes in visitors, there’s no need to worry about downtime or traffic penalties. HostPapa offers unlimited bandwidth in all its WordPress packages.

Green — As one of the industry’s first green hosting providers, HostPapa gives its customers peace of mind that their carbon footprint is as low as possible. The host runs on 100% clean energy sources.

3 Cons

Performance — While HostPapa’s Starter WordPress plan is quick, site owners going with the Business and Business Pro packages enjoy up to 300 times greater speed than entry-level customers. This may leave some customers who’ve signed up for the beginner plan wanting a bit more bang for their buck.

Money-Back Guarantee — HostPapa currently offers new customers a 30-day money-back guarantee. This gives site owners a bit of time to change their minds, but other providers around the industry offer users up to 90 days to decide if they like the service.

No Backups in Starter/Business Plans — Subscribers to HostPapa’s Business Pro plan enjoy automated backups at no additional cost. However, Starter and Business plan customers do not have the same benefit. Sure, Pro users pay a few dollars more, but because backing up data is so important, this is an area where HostPapa might improve its offering.

If You’re Leaning Toward HostPapa WordPress Hosting, Go For It!

WordPress powers most of the web’s sites for a reason — it’s easy to use and highly customizable. If you’re one of the millions of site owners managing web properties with WordPress, you’re going to need to partner with a host that provides feature-rich plans and easy installation of the CMS — and HostPapa delivers.

More than 100,000 customers have turned to HostPapa to launch their WordPress sites and brands online.

If you’re thinking about giving HostPapa’s WordPress hosting plans a shot, there’s no reason to hesitate. Signing up is easy, and there’s not much to lose with the host’s 30-day trial period. To learn more about what HostPapa has to offer, be sure to read our full review outlining all of the host’s features.

ABOUT THE AUTHOR
Sean Garrity

Sean Garrity is a Contributing Editor at HostingAdvice with more than 10 years of experience researching, writing, and editing for numerous industry-specific publications. His goal is to help inform stakeholders about the latest trends and technologies in the hosting industry. When he isn’t wrapped up reading about the latest high-tech solution for hosters, you can find Sean connecting with experts to better understand and present topics that are of interest to the hosting community.