10 Best "Web Hosting Support" Reviews 2017 — Customer Service Hosts

The year was 1956 and famed naturalist David Attenborough was on a quest to capture the elusive Komodo dragon on film for the first time. Trekking through the wilds of Indonesia to grab a glimpse of the then rarely seen creature was an arduous task. But he ultimately succeeded and brought back the footage to a hero’s welcome. It must have been a feeling similar to finally reaching the evasive live customer service rep at the end of a seemingly impenetrable phone tree.

We’ve all been there at some point, hanging on the line or sending help tickets into the ether of an online support portal. Because of the vast scope of site owners it serves, the hosting industry has earned a reputation of offering less than stellar customer service. However, some hosts are changing the game when it comes to support. Here, we’ll take a look at the top 10 hosting providers that are leaders in customer care.

1. Best Web Hosting Support Overall

Prominent American business mogul Warren Buffett once said, “It takes 20 years to build a reputation and five minutes to ruin it.” And, in today’s digitally connected world, this has become more apparent than ever. News of poor service is much more likely to be delivered through word of mouth, and close to 60% of consumers will readily switch brands for a better customer experience. Our highest-billed customer service host, SiteGround, knows this, and it shows in its support model.

We’ve given SiteGround a reliability rating of 5.0 for its dedication to providing super-fast support that doesn’t keep you waiting. The host’s reps are available around the clock via chat or phone with a promise to instantly answer your questions. SiteGround also guarantees a reply to support tickets within 10 minutes. Read our comprehensive review below to learn everything SiteGround offers to keep its customers happy.

BEST OVERALL RATING
★★★★★ 5.0/5.0
  • FREE site transfer or new site setup with 1-click install
  • FREE automated daily backups, CDN, email, and SSL
  • 24/7 expert support with no wait time on phone or live chat
(read more)
Starting Price/Mo. $3.95
Money Back Guarantee 30 days
Disk Space 10 GB - 30 GB
Domain Name New or Transfer
Best Overall Hosting Plans www.siteground.com

Our Expert's SiteGround Review

With an impressive breadth of overall hosting services offered, SiteGround is a leading innovator in the hosting space — from custom software solutions to premier customer support. They offer the full range of web hosting... read more +

With an impressive breadth of overall hosting services offered, SiteGround is a leading innovator in the hosting space — from custom software solutions to premier customer support. They offer the full range of web hosting features, including a free Cloudflare CDN, cPanel with SSH access, and unlimited MySQL databases and bandwidth — not to mention their prize-worthy customer support.

Tech Talk with Tenko Nikolov (CEO) & Ivo Tzenov (Founder)

We got a chance to sit down with both the CEO, Tenko Nikolov, and Founder of SiteGround, Ivo Tzenov, to discuss the technology behind some of their incredible innovations. They gave us the inside scoop on SiteGround's features, and took us through the solutions they've engineered to enhance the user experience.

Custom-Built Customer Service: Chat and ticketing systems

What's SiteGround's strongest "pull" factor, you ask? Well, customer service has been their claim to fame, without a doubt. However, customers come to SiteGround for the support, only to be blown away by the custom solutions they've built to make the hosting experience as stress-free as possible.

SiteGround has engineered an in-house chat software that allows users to select and rate thoroughly vetted customer service agents with whom they've worked previously. They've written their own ticketing system as well, which is comprised of an algorithm designed to select appropriate technical support representatives for specific tasks.

In-House Solutions: Shared, WordPress, Cloud, & Dedicated

They've taken their preference for in-house software solutions for customer support and applied it to their entire business. "All of our infrastructure and all of our code beds are done internally," Tenko said.

For their shared hosting service, they've conceived a one-of-a-kind server isolation system that prevents vulnerable servers from taking down entire networks. In place of VPS hosting, they've built their own cloud container platform, featuring thousands of containers and top-notch scalability and security. All SiteGround hosting service users benefit from their unique downtime prevention mechanism, which has helped SiteGround develop their reputation for uptime rates: 99.996% annually and 99.999% monthly.

Other Unique Perks: SuperCacher and In-House Backups

In the cases of caching and backups, customers have access to SiteGround's in-house SuperCacher, with a flexible range of options to meet any and all page load needs at optimum speeds. Their custom backup software improves upon technology off the shelf, which often takes up to a day to run. Instead, SiteGround customers receive daily backups from a system that only takes about an hour.

Final Word: Unmatched User Experience with SiteGround

SiteGround is, without a doubt, an esteemed leader in customer service within the hosting industry. They've emphasized that commitment to quality with the unique, custom solutions they've built. On the development side, they devote a tremendous amount of time to UX testing, epitomizing their commitment to the user experience.

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To ensure agents are always available, SiteGround overstaffs all shifts. This way someone’s always available to help. That, along with industry-leading hosting solutions, is why SiteGround tops our list.

2. Best Managed Hosting Support

Effective and efficient customer service is crucial for site owners employing any type of hosting service. But nowhere is this more important than in the managed hosting space. When you get down to the nuts and bolts, managed hosting is really all about support. Your server needs 24/7 monitoring to ensure mission-critical sites and apps are constantly running.

As a result, many recommend testing the response time of a provider before entering a long-term contract for managed hosting. The host below leads our list of the best managed hosting services. The company does more than just manage your servers. It is dedicated to making its team available to field questions immediately at any time of day and constantly monitors sites to guarantee they are running at peak performance. Take a look at our complete review below and see how this host can help you.

MANAGED RATING
★★★★★ 4.9/5.0
  • Choice of self-, semi-, or fully managed services
  • Enterprise-grade Intel hardware
  • Linux or Windows operating system
(read more)
Starting Price/Mo. $79.00
Money Back Guarantee N/A
Disk Space 211 GB - 1,775 GB SSD
Domain Name New or Transfer
Managed Hosting Plans www.liquidweb.com/managed

Our Expert's Liquid Web Review

Liquid Web's strong suit is their managed dedicated server hosting. They own and operate three state-of-the-art datacenters in the US and have over 50 developers working tirelessly to build and maintain custom solutions for added performance and... read more + Liquid Web's strong suit is their managed dedicated server hosting. They own and operate three state-of-the-art datacenters in the US and have over 50 developers working tirelessly to build and maintain custom solutions for added performance and security.Fully, Core-, or Self-Managed — Plus Storm® ServersLiquid Web offers single, dual, and quad processor servers with fully, core-, or self-managed plans. All dedicated server customers reap the benefits and support of the Heroic Support® team and the 24/7 protection of the Sonar Monitoring™ team.Redundantly Built, Multi-Tiered NetworkFeaturing top-of-the-line Cisco equipment, the Liquid Web N+1 network is redundantly built to allow routing devices to quickly self-heal. They're designed to bounce back and correct system failures without interrupting the customer's connection. With the integration of premier providers, Level 3, Verizon, Comcast, Cogent, and Equinix, the Liquid Web network is optimized for rapid and fault-resistant performance.Highly Available Sites with the Tech of 50+ DevelopersLiquid Web boasted an incredible 99.995% uptime rate in 2014, a bragging right that's helped shape their reputation for performance. With the maintenance of 50+ developers, the Liquid Web infrastructure is engineered to evade and survive typical site disasters.24/7 Proactive Protection from the Sonar Monitoring™ & Heroic Support® TeamsShould disaster strike, the Sonar Monitoring™ team is trained to catch the issue first, performing system-level health checks and patches 24/7, so they can hopefully have it handled before you're even aware of the situation. Meanwhile, the Heroic Support® team of 300+ experts is available anytime to help with any troubleshooting need.Storm® Servers & Add-OnsFor the dev nerds out there, one of our favorite facets of Liquid Web as a hosting provider is the commitment to in-house-built technology. All of their team members' experience and expertise becomes very evident once you check out their custom Storm® Platform.All the Power Plus All the FlexibilityIf you're in need of dedicated resources, drawn to the customization of the Cloud, and know you need screaming fast performance, the Storm® Dedicated Server may be your solution. These custom server systems allow for cloud-like flexibility that traditional dedicated servers aren't capable of, like instant provisioning and automatic migrations.Added Extras Make the Dedicated Cost a Done DealThe Liquid Web development team is constantly coming up with new Storm® Add-Ons, like Load Balancers, Block Storage, Object Storage, and a VPN. Think you can't afford such full-featured and flexible hardware? Think again. With pricing starting around $110/month, the Storm® Platform is great for the cost-conscious dedicated server shopper.Liquid Web Dedicated Servers in ReviewIf you want feature-rich dedicated resources and relentlessly reliable technical support, Liquid Web should be on your short list. They're known for strong managed service offerings, but the drawback to managed hosting is usually the cost. Liquid Web doesn't leave you hanging there though — in-house solutions like the Storm® Dedicated Server keep the cloud-level flexibility and performance up and the cost down. collapse info -

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3. Best “Website Builder” Hosting Support

The importance of good website design and usability cannot be overstated. More than 35% of visitors will stop engaging with a site if the design is subpar, and consumers will give up after 60 seconds if they are unable to complete a transaction. That’s why it’s important for site owners without much coding knowledge or web design experience to turn to a host that couples an intuitive site builder with top-notch support.

The host below provides both. With an array of templates and an easy-to-use drag-and-drop editor, site owners can quickly get professional-grade sites up and running. Should you run into any issues with the design-build process, there’s an extensive online repository of KB articles at your disposal as well. Be sure to check out our comprehensive review below that delves into the services and support this provider delivers.

WEBSITE BUILDER RATING
★★★★★ 4.9/5.0
  • No coding skills needed with drag-and-drop website builder
  • 100s of templates with industry-specific designs
  • Add features via the App Market
(read more)
Starting Price/Mo. $5.00
Money Back Guarantee 14 days
Disk Space 500 MB - 20 GB
Domain Name Transfer
Website Builder Hosting Plans www.wix.com/site-builder

Our Expert's Wix Review

Website building is where Wix shines. The thousands of templates, the intuitive editor, the industry-leading designs that cater to a variety of specific fields and use cases — all these facets represent a platform that... read more +

Website building is where Wix shines. The thousands of templates, the intuitive editor, the industry-leading designs that cater to a variety of specific fields and use cases — all these facets represent a platform that excels at facilitating easy web design for the non-tech-savvy user. Sign up with your Facebook account or email address and get started for free.

I'll admit, the Wix Editor may appear daunting when you first meet it, but get to know the interface. Once you familiarize yourself with the environment, you'll realize that what first comes across as overwhelming is actually empowering — the customization functionalities to be had are many, and they're awesome. There's no need for coding of any kind. Just drag and drop elements of your new site and BAM: What You See Is What You Get (i.e., Wix is a WYSIWYG website builder!).

You don't have to design your website from scratch with Wix, though blank templates are available. There are thousands of templates, each one categorized by design need and further classified into industry niches, and the site's look can be molded to match your brand or personality very easily. Layout and design options include parallax themes (where the viewer scrolls down the screen and one page rolls seamlessly into the next), custom sliders, multiple columns, mobile-specific and mobile-responsive displays, and tons of button and menu navigation tricks.

While Wix isn't our favorite host in terms of expert support or top-of-the-line hardware, it's an industry-leading platform for website building. It's popular for many reasons: the simple startup process, the ease of use, the array of customization options, and the WYSIWYG results, as examples. Its reputation precedes it, and we can totally see where the rave reviews are coming from.

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4. Best Shared Hosting Support

Many modern companies are finding that offering an omnichannel approach to support is benefiting both customers and their businesses. It’s effective because it allows customers to choose where and how they get help and frees up support teams so they can tackle the more complex issues that can’t be solved through a self-help portal.

Our top-rated shared hosting recommendation recognizes this and has developed a multichannel support platform where customers can select how they’d like to communicate with the company. Site owners can contact the host through an online ticket system by chat, or via phone to have questions answered. The host also provides an immense knowledgebase that encourages self-service. Take a look at our full review below. If you’re in the market for an effective shared hosting plan and outstanding customer service, this may be the host for you.

SHARED RATING
★★★★★ 5.0/5.0
  • Known for high-performance, low-cost shared hosting
  • FREE website builder with 1,000s of templates
  • Endorsed by the WordPress.org team as a top WP host
(read more)
Starting Price/Mo. $2.95
Money Back Guarantee 30 days
Disk Space Unlimited
Domain Name FREE (1 year)
Shared Hosting Plans www.bluehost.com/shared

Our Expert's Bluehost Review

If you’re looking for an affordable host, Bluehost is a solid, reputable choice, but their low cost coupled with their supremacy in the shared hosting arena is what makes this provider such a value deal. The Bluehost name is listed toward the top of many of... read more + If you’re looking for an affordable host, Bluehost is a solid, reputable choice, but their low cost coupled with their supremacy in the shared hosting arena is what makes this provider such a value deal. The Bluehost name is listed toward the top of many of our reviews categories, and with good reason. They offer excellent hardware configurations, a generous list of extras, and fantastic support and reliability — all at a price point that’s, generally, lower than the competition.The speed and performance result from very modern hardware and a global content delivery network. They also offer nearly unlimited everything, including storage, emails, and bandwidth, and many other perks. For example, they include a free domain and marketing credits to get your site off the ground — adding to their value.We rank Bluehost at or near the top for their WordPress, VPS, and dedicated options and if those fit your needs, please check them out. You’ll be happy to note their incredibly competitive pricing across the board.We are convinced Bluehost has the goods to meet your hosting needs today and in the future, but more importantly, they are too. They offer a 30-day money-back guarantee should you become dissatisfied with any of their plans for any reason; however, we’re willing to bet you won’t be. collapse info -

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5. Best VPS Hosting Support

Another component some companies are adding to their omnichannel support strategies is online customer service communities. In fact, more than 60% of businesses that have employed the customer community approach note that the user-generated content lends more credibility to the brand than content created by employees.

Trust is incredibly important in the hosting space, as many site owners are leaving their livelihoods in the hands of their hosts. For businesses that have scaled out of the shared hosting environment, the VPS host below offers the power and performance a large site needs, and a multichannel support platform that includes a community component. Click on the complete review below to learn how this host can help you tackle the tricky questions that sometimes arise with VPS hosting.

VPS RATING
★★★★★ 4.9/5.0
  • 50% off the first month with added discounts the first year
  • Real-time redundancy powered by a cloud infrastructure
  • FREE cPanel/WHM licenses with enterprise-grade CentOS
(read more)
Starting Price/Mo. $19.99
Money Back Guarantee 90 days
Disk Space 75 GB - 260 GB SSD
Domain Name New or Transfer
VPS Hosting Plans www.inmotionhosting.com/vps

Our Expert's InMotion Review

Boasting market-leading VPS hardware, slick management software, and free SSD drives and backups, InMotion offers the most attractive VPS plans you'll find anywhere. Each VPS plan comes with free SSD storage arranged in RAID 6,... read more +

Boasting market-leading VPS hardware, slick management software, and free SSD drives and backups, InMotion offers the most attractive VPS plans you'll find anywhere.

Each VPS plan comes with free SSD storage arranged in RAID 6, which is incredibly fast and secure. Each of their plans also come with an awesome amount of RAM for the server cost, so the speed-to-dollar ratio is high with this host.

InMotion’s VPS packages run on CentOS 6 Linux operating systems and all feature a license for cPanel. Each plan also comes with Web Hosting Management (WHM) software, making it super-easy to resell some unused server resources.

InMotion's reputation for uptime is second-to-none, with a solid track record as a large-scale VPS host and a large, friendly support team available at any time.

Lastly, InMotion has a 90-day money-back guarantee and offers a choice of datacenters, which are nice customer-centric features. Their support is top-notch and 24 hours. We highly recommend you check them out if you are looking for a VPS with great hardware and reseller options at a low price.

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6. Best Dedicated Hosting Support

Let’s say you’ve successfully built a far-reaching web presence and are attracting visitors to your site in droves. Congratulations! That was the goal. But, when sites scale, there are always growing pains and slowdowns that come with increased traffic and content — and these can sometimes work to undermine all your hard work.

Almost 80% of consumers say they’ll never return to a site that performs poorly, and half of web users abandon sites that fail to load within two seconds. Graduating to a dedicated server is normally the answer for sites that have outgrown shared hosting environments and are not a good fit for a VPS. And, if you’re going dedicated, you’re going to need a robust and reliable support network to ensure your site and business are meeting the growing demands of your customers. Next up is the top-rated dedicated server, featuring plans that come complete with 24/7 support and monitoring. Give the review below a read — your customers and your bottom line will thank you.

DEDICATED RATING
★★★★★ 4.9/5.0
  • FREE incoming bandwidth and choice of operating system
  • Custom configurations with SSDs and instant provisioning
  • Auto-migrations, backups, and 24/7 Sonar Monitoring™
(read more)
Starting Price/Mo. $79.00
Money Back Guarantee N/A
Disk Space 211 GB - 1,775 GB SSD
Domain Name New or Transfer
Dedicated Hosting Plans www.liquidweb.com/dedicated

Our Expert's Liquid Web Review

Liquid Web's strong suit is their managed dedicated server hosting. They own and operate three state-of-the-art datacenters in the US and have over 50 developers working tirelessly to build and maintain custom solutions for added... read more +

Liquid Web's strong suit is their managed dedicated server hosting. They own and operate three state-of-the-art datacenters in the US and have over 50 developers working tirelessly to build and maintain custom solutions for added performance and security.

Fully, Core-, or Self-Managed — Plus Storm® Servers

Liquid Web offers single, dual, and quad processor servers with fully, core-, or self-managed plans. All dedicated server customers reap the benefits and support of the Heroic Support® team and the 24/7 protection of the Sonar Monitoring™ team.

Redundantly Built, Multi-Tiered Network

Featuring top-of-the-line Cisco equipment, the Liquid Web N+1 network is redundantly built to allow routing devices to quickly self-heal. They're designed to bounce back and correct system failures without interrupting the customer's connection. With the integration of premier providers, Level 3, Verizon, Comcast, Cogent, and Equinix, the Liquid Web network is optimized for rapid and fault-resistant performance.

Highly Available Sites with the Tech of 50+ Developers

Liquid Web boasted an incredible 99.995% uptime rate in 2014, a bragging right that's helped shape their reputation for performance. With the maintenance of 50+ developers, the Liquid Web infrastructure is engineered to evade and survive typical site disasters.

24/7 Proactive Protection from the Sonar Monitoring™ & Heroic Support® Teams

Should disaster strike, the Sonar Monitoring™ team is trained to catch the issue first, performing system-level health checks and patches 24/7, so they can hopefully have it handled before you're even aware of the situation. Meanwhile, the Heroic Support® team of 300+ experts is available anytime to help with any troubleshooting need.

Storm® Servers & Add-Ons

For the dev nerds out there, one of our favorite facets of Liquid Web as a hosting provider is the commitment to in-house-built technology. All of their team members' experience and expertise becomes very evident once you check out their custom Storm® Platform.

All the Power Plus All the Flexibility

If you're in need of dedicated resources, drawn to the customization of the Cloud, and know you need screaming fast performance, the Storm® Dedicated Server may be your solution. These custom server systems allow for cloud-like flexibility that traditional dedicated servers aren't capable of, like instant provisioning and automatic migrations.

Added Extras Make the Dedicated Cost a Done Deal

The Liquid Web development team is constantly coming up with new Storm® Add-Ons, like Load Balancers, Block Storage, Object Storage, and a VPN. Think you can't afford such full-featured and flexible hardware? Think again. With pricing starting around $110/month, the Storm® Platform is great for the cost-conscious dedicated server shopper.

Liquid Web Dedicated Servers in Review

If you want feature-rich dedicated resources and relentlessly reliable technical support, Liquid Web should be on your short list. They're known for strong managed service offerings, but the drawback to managed hosting is usually the cost. Liquid Web doesn't leave you hanging there though — in-house solutions like the Storm® Dedicated Server keep the cloud-level flexibility and performance up and the cost down.

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7. Best WordPress Hosting Support

I don’t need to read your palm or consult my crystal ball to know you’re using WordPress. I’m just going to go ahead and predict you are, as the CMS powers almost 30% of the web — that’s more than 74 million websites! Using WordPress and its upward of 51,000 plugins can sometimes get a bit tricky.

But fret not. The host below has become a leader in the WordPress hosting space because of its web builder software that makes using the CMS more intuitive and its comprehensive support center. With this host, site owners can quickly get the answers they’re looking for through multiple channels, including chat, telephone, email, and community-based communication. Below is our complete review. Be sure to peruse it to see why so many WordPress users are partnering with this provider.

WORDPRESS RATING
★★★★★ 5.0/5.0
  • WordPress pre-installed
  • FREE SSL certificate and unlimited bandwidth
  • FREE domain, site transfers, and data backups
(read more)
Starting Price/Mo. $2.95
Money Back Guarantee 90 days
Disk Space Unlimited
Domain Name FREE (1 year)
WordPress Hosting Plans www.inmotionhosting.com/wordpress

Our Expert's InMotion Review

InMotion, long known for their shared hosting options, entered the WordPress space with a solid option built upon their reputation for great support and reliability. Costing a small premium over other budget-minded options, they do... read more +

InMotion, long known for their shared hosting options, entered the WordPress space with a solid option built upon their reputation for great support and reliability. Costing a small premium over other budget-minded options, they do include some nice features to help justify that cost difference.

Build on an all-SSD infrastructure, their speeds are very good. We would have loved to see options like integrated staging and caching included in order to help take full advantage of the nice, modern hardware. The choice of datacenters (East or West) is nice however, as it allows you to target your local audience with better load times.

InMotion offers three different levels to their WordPress hosting offerings, which allows you to tailor the hosting to your needs or budget. For those needing eCommerce support, their middle or top offerings have you covered. Their top offering also allows unlimited installs for WordPress, which is great to see.

Each hosting package they offer comes with a free domain, unlimited disk space, unlimited emails, and free data backups for data security. If you need it, each plan also has support for PHP, Ruby, Perl, and Python, and includes SSH access.

InMotion Hosting has made a name for itself on support and reliability. While not the cheapest of the budget WordPress hosts out there, the packages offered are solid in performance and feature sets.

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8. Best Joomla Hosting Support

Placing second behind WordPress in popularity, Joomla’s open-source CMS is used by corporations, publishers, government organizations, and businesses around the world to power their online properties. Though Joomla was developed to be easy to set up, it’s always a good bet to team up with a host that offers one-click installations and support for the CMS.

The host below not only provides automatic updates to the Joomla Core, it also offers some of the fastest support response times in the industry. The tutorials and webinars in the provider’s knowledgebase have become one of the most useful self-help hosting resources on the web. And its support team prides itself on its focus on customer care. The review below is a great read. Give it the once-over and learn how partnering with this host can benefit your business.

JOOMLA RATING
★★★★★ 5.0/5.0
  • Official hosting partner of the Joomla project
  • FREE Joomla site transfer or setup with 1-click install
  • Amazing speed and security features
(read more)
Starting Price/Mo. $3.95
Money Back Guarantee 30 days
Disk Space 10 GB - 30 GB
Domain Name New or Transfer
Joomla Hosting Plans www.siteground.com/joomla

Our Expert's SiteGround Review

SiteGround’s Joomla web hosting services cater to speed- and security-minded site owners. The team gets you up and running quickly, then monitors your site 24/7 to prevent downtime. With a free staging area, you can test out changes to your Joomla... read more + SiteGround’s Joomla web hosting services cater to speed- and security-minded site owners. The team gets you up and running quickly, then monitors your site 24/7 to prevent downtime. With a free staging area, you can test out changes to your Joomla project before you launch… collapse info -

See more Joomla hosting plans »

9. Best Drupal Hosting Support

The numbers are in, and they tell us open-source software is here to stay. An astounding 78% of businesses are now running their companies on open-source solutions. And another leader in the open-source CMS space, Drupal, is quickly gaining traction in the market.

This rising popularity is largely due to its foundational principles of collaboration and innovation — and the fact that it will always be offered at no cost. Though the platform was built to make content creation simple, situations commonly arise that require the help of an expert. The host below employs a team of Drupal authorities who can help you with the most complex technical questions on the CMS. Read our take below to see all the perks that come with this host’s Drupal packages.

DRUPAL RATING
★★★★★ 5.0/5.0
  • Premium Drupal hosting with simple setup
  • FREE site transfer and 1-click Drupal installs
  • Drupal-specific tools for working with code and themes
(read more)
Starting Price/Mo. $3.95
Money Back Guarantee 30 days
Disk Space 10 GB - 30 GB
Domain Name New or Transfer
Drupal Hosting Plans www.siteground.com/drupal

Our Expert's SiteGround Review

SiteGround touts premium-level Drupal hosting — complete with expert monitoring, performance-boosters, and command line tools — for an ultra-affordable price. Their esteemed professionals work non-stop to keep your Drupal project online, loading quickly,... read more + SiteGround touts premium-level Drupal hosting — complete with expert monitoring, performance-boosters, and command line tools — for an ultra-affordable price. Their esteemed professionals work non-stop to keep your Drupal project online, loading quickly, and secure… collapse info -

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10. Best Magento Hosting Support

More than 50% of consumers prefer to shop online, and 96% of people have purchased goods over the internet at one time or another. As a result, businesses around the world are lining up to secure a piece of the eCommerce pie. And more than 250,000 of them are doing so with the help of Magento.

The scalable eCommerce platform is effective; however, there is a steep learning curve requiring time to grasp all of Magento’s tricks. The provider below offers hosting plans specifically tailored to Magento and a team of specialists proficient in the platform’s intricacies. If you want to learn how to expand your online business and get the best out of Magento’s software, read our review below. You’ll find this host’s support and services to be top of the line.

MAGENTO RATING
★★★★★ 5.0/5.0
  • Magento-optimized server with 1-click Magento install
  • FREE CDN with Railgun for top-notch performance
  • SSD drives are standard across all plans
(read more)
Starting Price/Mo. $3.95
Money Back Guarantee 30 days
Disk Space 10 GB - 30 GB
Domain Name New or Transfer
Magento Hosting Plans www.siteground.com/magento

Our Expert's SiteGround Review

With a free Magento 2 installation, server-level security patches and optimization, and Git integration, SiteGround sets the bar high for Magento hosting services. If you choose to host your online store on their servers, your account will be isolated, putting... read more + With a free Magento 2 installation, server-level security patches and optimization, and Git integration, SiteGround sets the bar high for Magento hosting services. If you choose to host your online store on their servers, your account will be isolated, putting you at less risk of noisy neighbor issues should another customer become a victim of hacking or downtime… collapse info -

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We’ve Experienced Great Customer Support From Top Hosts Personally

While none of us have had the opportunity to track down Komodo dragons in Indonesia, all members of the HostingAdvice team have had experience navigating the phone trees of various hosts to find the sometimes elusive customer service rep. The hosts presented here represent the best the industry has to offer in terms of support.

When it comes to choosing a host for your business’s site, it’s essential to research the efficacy of its support network.

To avoid getting bogged down in the swamp of ignored support tickets and unanswered phone calls, sign up for one of our top-rated hosting plans today. These hosts get our highest recommendation, and I promise you’ll be in good hands.

ABOUT THE AUTHOR
Sean Garrity

Sean Garrity is a Contributing Editor at HostingAdvice with more than 10 years of experience researching, writing, and editing for numerous industry-specific publications. His goal is to help inform stakeholders about the latest trends and technologies in the hosting industry. When he isn’t wrapped up reading about the latest high-tech solution for hosters, you can find Sean connecting with experts to better understand and present topics that are of interest to the hosting community.